topspizza.co.uk Reviews 

117
TrustScore 3 out of 5

3.1

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Review summary

Created with AI, based on recent reviews

Considering 38 reviews, most reviewers were somewhat happy with their experience overall. Regular consumers frequently mention that the food always arrives hot and fresh, featuring very generous toppings and delicious tasty crusts. Many people also warmly appreciate the exceptionally friendly staff members and the consistently prompt delivery service provided by the local branches. However, some customers also noted frustrating issues with incorrect food items being delivered or missing essential ingredients. Some reviewers experienced unhelpful or rude employees when attempting to resolve problems over the phone or in person. Additionally, a few people mentioned that their meals occasionally arrived very late and completely cold.

What people talk about most

Product

Customers consistently note ambiguous experiences with product, as opinions on the pizzas and sides are... See more

Quality

People report ambiguous experiences with quality, as many reviewers express immense satisfaction praising... See more

Staff

Reviewers express mixed feelings regarding the staff, with many customers reporting extremely rude behavior,... See more

Order

Users describe ambiguous interactions with order, as some reviewers report that ordering is quick with prompt... See more

Delivery service

Clients share ambiguous opinions on delivery service, with some reviewers praising prompt, fast delivery of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Tops pizza is in my opion the best pizza if you're a regular customer you will know why I say this. The food is always hot and the toppings are excellent and genours. Just speak to the guys and they... See more

Rated 5 out of 5 stars

Always order from Topspizza Billericay. Ordering is quick and delivery has always been prompt. Food is always correct and hot. They have good deals too.

Rated 5 out of 5 stars

Brand new store to my area,never tried this company before. Good variety of toppings and the dough is so tasty. Will definitely lately be my new pizza place.

Rated 5 out of 5 stars

Absolutely top notch. 1st time visitor to High Wycombe branch. Very friendly staff. The pizza was outstanding and ate it all. Well done everyone. Will be back 😍


3.1

Average

TrustScore 3 out of 5

117 reviews

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3.1

All reviews

(117)

37 reviews in the last 12 months

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Rated 1 out of 5 stars

asked for 2 proportions on chicken…

asked for 2 proportions on chicken dippers and he was not taking the ordering saying only one will do use but we wanted two and he wasn’t let us till we had to say like again we was 2 each

25 July 2025
Unprompted review
Rated 1 out of 5 stars

No two slice the same

No two slice the same. Some had toppings, others not, no tomato base or anything Online order. Call the shop, "Oh it was a mistake that it came to the Slough branch, we make over 300 pizza's a day exactly like that. I laughed, 300 pizzas a day just like mine? Well I was meant to have an american hot, so if you are making that amount, you'd get it right. The beginning of the call was literally the kicker. Lie and say that the manager isn't working. "How did you open the shop?" "The manager opened it". Interesting. I cot put on hold and left there. I then call back to hear: "I am dealing with That woman" before properly answering the phone. Excuse me? "Oh hello my name is Louis." Send me photographs. So I do. I am then fed a "feather"-and-bull story, about the 300 pizzas and said to Louis, right you need to give up some customer resolution techniques here, "well what do you want me to do about it Louis replies. I explained to him, that as a manager he needs to work it out, not expect me to tell him. But I told him. He says he will call back after speaking to head office. He calls back saying that he has been told to issue a refund which will be done by head office - between two to four hours - Uh. . . not quite how it works but alright. Instil me with false hope, It's not a problem for me at all. . . however being scaly to a client, on record about an action on behalf of a company, that's a bit of a different score. Good Luck Louis.

16 July 2025
Unprompted review
Rated 5 out of 5 stars

Tops pizza ipswich,best pizza

Tops pizza ipswich won our heart,their tandoori panner pizza was delicious, food always arrive hot and ontime,and the delivery driver always happy and friendly, well done ipswich boys

14 June 2025
Unprompted review
Rated 1 out of 5 stars

Disgraceful Experience with Tops Pizza High Wycombe – Order Never Delivered & Lied to by Staff

I ordered pizza from TOPS Pizza High Wycombe at 11:00 PM on 7th June, for 1:00 AM delivery on 8th June during a party at home. I even got an email confirmation saying the order was picked up and out for delivery. However, the pizza NEVER arrived. I called multiple times with no answer from the store.

Later, I got a call from a rude delivery driver asking for another address in my area, which showed that they clearly had the receipt and the order in the system. Then I got a call from his manager who was shockingly rude and unprofessional, falsely claiming the order was set for 1:00 PM the next day — completely ignoring the proof I had in the confirmation email.

Even their head office later gave excuses, saying the store was closed at midnight, yet they took my money and even generated a “ready for delivery” email. How convenient for them to take payment for an order they “couldn’t” deliver.

I’ve never experienced such unprofessional, disrespectful, and careless customer service. I received a refund after chasing, but that’s not the point. This was embarrassing, stressful, and totally unacceptable.

If you value your money and time, AVOID this store. They take no responsibility and lie to cover their mistakes.

7 June 2025
Unprompted review
Rated 1 out of 5 stars

Aggressive staff member

The guy at the front on 16-May-2025 between 7:30 pm and 08:30 pm was very aggressive with me. Just letting you know in case other customers also complain.

16 May 2025
Unprompted review
Rated 5 out of 5 stars

Amazing Pizza!!

I've been ordering from Tops Pizza High Wycombe for 4 years and I've never had any problems.
The pizza is always hot when it's delivered,the delivery guys are friendly and polite and the pizza tastes amazing.
Great value for money with good deals,I won't buy pizza anywhere else.

2 May 2025
Unprompted review
Rated 5 out of 5 stars

Liverpool branch amazing

Orderd from just eat the deal where you get 3 pizzas I got that X2 so 6 pizzas in total they were brilliant from the Liverpool branch absolutely brilliant full off toppings

12 March 2025
Unprompted review
Rated 5 out of 5 stars

Good Pizza delivered hot and on time

I ordered 4 XXL pizzas for a work lunch from Tops Pizza in Slough. The service was fantastic, I ordered online and they called to confirm the order with me, they arrived on time and the pizza was throughly enjoyed by all.

16 April 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic

Pizza is divine and the cookies are amazing. Never had issue with Wycombe branch and they're always great when delivering food and it's always hot.

1 March 2025
Unprompted review

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