I needed a 1m length of Schiedel Prima Smooth flue (not so easy to find) and Topstak had it at a very good price. I emailed Topstak to ensure the pipe would fit into my twinwall adaptor, and recieved... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Helpful staff, competitive price and quick delivery. It was great to be able to buy just the one fire brick/panel for our Contura log burner rather than the whole set. Would recommend Topstak.
So happy with the replacement fire brick set for my Contura 51L logburner and leather gauntlets. What a game changer they are! Absolutely love them. Can't believe I've been making do with old tea towe... See more
Guys at Top Stack very knowledgeable and helpful. Reserved a Contura wood burner back in May 23 for a small deposit as we were in the process of buying a house in the forest. Finally moved at the e... See more
Company replied
Company details
- #8 of 21 best companies in Fireplace shop
- #5 of 10 best companies in Cafe
- #18 of 39 best companies in Firewood supplier
- #17 of 36 best companies in Barbecue Shop
- #5 of 20 best companies in Hot Tub Shop
- #6 of 12 best companies in Wood stove shop
Written by the company
Here at Topstak you will find an unrivaled range of Chimneys, Wood burning Stoves, Kitchens, Range Cookers and Outdoor Cooking equipment. As the exclusive dealers in Cardiff, Swansea, Newport and South Wales for many of the leading makes of stoves, we...
Contact info
Unit 42, Vale Business Park, CF71 7PF, Llandow, United Kingdom
- 01446771567
- info@topstak.co.uk
- topstak.co.uk
4.8
Excellent
259 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great communication and fast delivery
Great communication and fast delivery. Everything g good customer service should be, thank you 🙏🏼
12 May 2025
Great timely delivery from purchasing…
Great timely delivery from purchasing to arriving. Fantastic product very happy all round!
28 April 2025
Hi easy to find what I was looking for…
Hi easy to find what I was looking for , door seal for my wood burning stove. Delivery within 3days . Well done top stack .
29 April 2025
Genuine Hwam wood burning stove products...
Genuine Hwam wood burning stove products at the most competitive prices I could find. Being able to choose your preferred delivery date was also helpful.
The item was extremely well packaged to prevent damage. All in all a first class service and highly recommended...
Thank you
3 April 2025
Great value and incredible customer…
Great value and incredible customer support with small issue
10 April 2025
Amazing customer service
Amazing customer service - great, fast delivery at a competitive price. When 1 item arrived broken they asked for photos and then sent a replacement. I will definitely use this company again.....and recommend them to others!
7 April 2025
Contura door rope.
Have used Topstak a few times now and have always found them to be reliable.
3 April 2025
Great service
Great service. First order placed was fast and well packaged. Will be using again.
2 April 2025
Reply from Topstak
Thank you for your recent purchase of firewood.
We appreciate you taking the time as we value feedback from our customers to continually improve the service we offer.
Reply from Topstak
Thank you for the great feedback on your recent purchase of firewood from ourselves.
We appreciate you taking the time as we value feedback from our customers to continually improve the service we offer.
Great service
Great service, products as required, delivered in good time. Only thing is the delivery costs are too high for single items. For that reason I would shop elsewhere.
6 March 2025
Great service
25 February 2025
Really good service
Really good service, easy website and fast delivery. What else do you need?
25 February 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.