TopSurveys Reviews 

6,366
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 3,061 reviews, reviewers had a great experience with this company. Customers are really happy with the app, finding it an easy and fun way to earn extra cash through surveys and games. Many appreciate the fast and easy payouts, with money often arriving in their PayPal accounts or as gift cards quickly. People also like the flexibility to choose when and where to participate, making it a convenient option for earning rewards. However, some customers also noted issues with surveys freezing, not paying much, or screening them out after significant time investment. There were also mentions of problems with game progress not being tracked or payouts being blocked, leading to frustration for some users. A few other people also felt that the website could be glitchy or that the rewards for time spent were sometimes minimal.

What people talk about most

Payment

Reviewers highlight ambiguous aspects of payment, with some customers reporting quick and easy payouts, often... See more

User experience

Customers consistently note ambiguous experiences with user experience, with some finding the app and website... See more

Application

Consumers find the app to be positive, with many recommending it for its ease of use and intuitive interface,... See more

Website

Reviewers mention ambiguous feedback about the website, with some praising its ease of use, intuitiveness,... See more

Value for money

Customers had ambiguous experiences with value for money, with some finding the tasks and surveys to be... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The website feels very flashy to use at the beginning, doesn't have many issues. Using an external device such as a PC to come by better surveys that don't support android. Other than experimental sur... See more

Company replied

Rated 4 out of 5 stars

I love the app it’s a very nice easy way to make some extra cash for things like food gas etc.. the surveys are very easy to navigate and only take up a little time out of your day. The only reason I... See more

Company replied

Rated 4 out of 5 stars

Super application contrairement a ce que je pensais c'est pas du fake seule point négatif on ne gagne pas assez pour les jeux qui ont en plus une durée très courte pour pouvoir les réaliser

Company replied

Rated 4 out of 5 stars

It actually works. Has a bunch of surveys and games that are fun and addicting



Contact info

4.1

Great

TrustScore 4 out of 5

6k reviews

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Asks customers to review

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4.1

All reviews

(6,366)

3,979 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

This scam site will block and suspend…

This scam site will block and suspend your account when you reach the withdrawal limit.

19 February 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

We’re sorry for your experience. We want to better understand your case—please contact us at help@topsurveys.app so we can review your account and assist you further.

Rated 1 out of 5 stars

Everytime I do a survey it says three…

Everytime I do a survey it says three minutes but it lies and says 10 minutes longer when I get approved to do a survey I tried to do a dollar it says I'm not qualified and you guys use ad and say people do your survey they won't disqualified you with the survey it lies to me

5 April 2025
TopSurveys logo

Reply from TopSurveys

We’re sorry for your experience. Survey length and eligibility are set by providers and can change during the survey based on screening criteria or quotas. We understand this is frustrating and want to better understand your case—please contact us at help@topsurveys.app so we can review it further.

Rated 1 out of 5 stars

Ano6her fraudulent survey apps,all this…

Ano6her fraudulent survey apps,all this screening out is just for you to get free data without rewarding

27 August 2025
TopSurveys logo

Reply from TopSurveys

We’re sorry for your experience. Survey screenouts happen when providers determine you don’t match the required criteria or quotas, even after starting a survey. We want to better understand your case—please contact us at help@topsurveys.app so we can review this further.

Rated 2 out of 5 stars

Great for pennies,Bad for Dollars

Just like a lot of survey and game apps they started out great, but as time goes along and you get to the bigger money the site starts having problems and they can't seem to help you, when you talk to them it's always someone else's fault. They are the ones who put up the prices for the accomplishments so they should honor them. So in closing the site like most is good for pennies, but not so Great for Dollars.

26 February 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

We’re sorry for your experience. We want to better understand the issues you faced with larger rewards and review your case properly. Please contact us at help@topsurveys.app with your account and offer details so our team can investigate and assist you further.

Rated 1 out of 5 stars

Scammers

Banned I joined earned 5 pounds requested payment banned instantly I answered all them surveys correctly and honestly it's all on video I will be uploading it to my YouTube channel.
.

25 February 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

We’re sorry for your experience. We want to better understand what happened with your account and payment request so we can review it properly. Please contact us at help@topsurveys.app with your account details so our team can investigate and assist you further.

Rated 4 out of 5 stars

Love this site but don't like how they…

Love this site but don't like how they now have pick a box if you don't qualify for a survey. I don't know of anyone who has actually managed to pick an amount over .9c....even though there are $20 boxes displayed. It's obviously rigged and really hope they return to the original format.

24 February 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

"Hi,

Thank you for taking the time to share your feedback. We're delighted to hear that you've had a positive experience with us, and we truly appreciate your support.

Our team is always working to provide the best possible experience and bring you even more rewarding opportunities. It's wonderful to know we're meeting your expectations.

If you have suggestions, please don't hesitate to email us at help@topsurveys.app. Our team will be happy to help.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team
"

Rated 4 out of 5 stars

Double days

The best thing about top surveys, is when they give those 2 days to double your pay. Love that!

28 July 2025
TopSurveys logo

Reply from TopSurveys

"Hi,

Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with TopSurveys.

Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.

If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@topsurveys.app. We'd always be happy to hear from you.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team"

Rated 2 out of 5 stars

Not the best.

Very low paying surveys. You don’t even see the occasional high paying survey. They also consistently lie about the time each survey takes…. Id say for any survey you do see add an extra 10-15 minutes. Would I recommend? Not really.

22 February 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

Thanks for your feedback. Survey rewards and estimated times are provided by survey partners and can vary depending on qualification and completion flow. We understand the frustration with longer surveys and appreciate your feedback. If you’d like us to review your experience, contact us at help@topsurveys.app.

Rated 3 out of 5 stars

It's a pretty good survey app

It's a pretty good survey app

22 April 2025
TopSurveys logo

Reply from TopSurveys

Thanks for your feedback! We’re glad you’re enjoying the app and appreciate you taking the time to share your experience. If you ever have questions or suggestions, feel free to contact us at help@topsurveys.app.

Rated 3 out of 5 stars

I found three other higher paying…

I found three other higher paying surveys, Top Survey is still good but their timing on surveys are higher but their rewards are very low

7 April 2025
TopSurveys logo

Reply from TopSurveys

Thanks for your feedback. Survey rewards and estimated times are set by providers and can vary depending on availability and eligibility. We appreciate your input and want to better understand your experience—please contact us at help@topsurveys.app.

Rated 1 out of 5 stars

Bad offers

Most of their offers that require spending do not track. You will lose more on here than you gain.

20 February 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

We’re sorry for your experience. We want to better understand your missing tracking and reward issues so we can investigate properly. Please contact us at help@topsurveys.app with your account and offer details so our team can review and assist you further.

Rated 2 out of 5 stars

Some surveys just time out after…

Some surveys just time out after completing, that sucks because you get no compensation for those ones after just wasting your time 😒.
Other ones you will get a few cents compensation.
I'll give a better review after I see some improvement on those issues.

19 February 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

Thanks for your feedback. Sometimes surveys may end early due to a screenout, which happens when you don’t match the provider’s required profile, or due to a technical error during completion or tracking. We want to better understand your experience—please contact us at help@topsurveys.app so we can review this further.

Rated 1 out of 5 stars

Horrible site and rude customer service

I got a new phone and when I tried to Cashout it said my account was under review. That was almost 2
months ago and I'm still waiting. They claim they sent a code to my cellphone. However I never got it. They tried saying it must be my carrier. Well I tried 3 different phone numbers with 3 different carriers and still didn't get it!!! I emailed customer service a few times and they were very rude!

5 January 2026
TopSurveys logo

Reply from TopSurveys

We’re sorry for your experience. We want to better understand your account review and verification issue so we can investigate properly. Please contact us at help@topsurveys.app with your details so our team can check your case and assist you further.

Rated 5 out of 5 stars

TopSurveys pays for real with Paypal / Topsurveys plateste pe bune!!!…

TopSurveys pays for real with Paypal (TopSurveys plateste pe bune cu Paypal),
first withdraw its at 5 euros but after that i was able to withdraw 1 euro
(prima retragere este de la 5 euro, apoi am putut sa retrag imediat ce am facut 1 euro). it takes about 3 minutes to recive the pay in my Paypal (dureaza cam 3 minute pana intra banii in Paypal). i played a few games and answerd some surveys, some youll like, some not so much but you choose when, where and if you have time for it ( am jucat cateva jocuri si am completat cateva chestionare/ sondaje de opinie, unele iti vor place, altele nu prea dar tu alegi cand, unde si daca ai timp de ele).

18 February 2026
TopSurveys logo

Reply from TopSurveys

"Hi,

Thank you for taking the time to share your feedback. We're delighted to hear that you've had a positive experience with us, and we truly appreciate your support.

Our team is always working to provide the best possible experience and bring you even more rewarding opportunities. It's wonderful to know we're meeting your expectations.

If you ever have any questions or need assistance, please don't hesitate to email us at help@topsurveys.app. Our team will be happy to help.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team
"

Rated 1 out of 5 stars

Site is a scam

Site is a scam. they route to another survey when you just finished and no pay.

Edit: There reply aims to mislead you, claiming surveys redirect based on qualification...No! not what I stated. I finished surveys. No pay!! Scams!!

13 February 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

We’re sorry for your experience. Survey redirects can happen when providers determine eligibility or quota changes during completion, which may affect rewards. We want to better understand your case—please contact us at help@topsurveys.app so our team can investigate and assist you further.

Rated 5 out of 5 stars

Love topsurveys app!

14 February 2026
TopSurveys logo

Reply from TopSurveys

Hi,

Thank you for taking the time to share your feedback. We're delighted to hear that you've had a positive experience with us, and we truly appreciate your support.

Our team is always working to provide the best possible experience and bring you even more rewarding opportunities. It's wonderful to know we're meeting your expectations.

If you ever have any questions or need assistance, please don't hesitate to email us at help@topsurveys.app. Our team will be happy to help.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team

Rated 1 out of 5 stars

terrible company

terrible company, dont like paying out on games, reached a high level on one, was due a pay out of £70, didnt arrive was told to wait 72 hours, queryed as didnt arrive, then got in reply: We’ve checked on your concern, and unfortunately, due to a technical issue, the offer was not tracked. When tracking fails, we don’t receive the necessary completion data, which means we’re unable to confirm your activity or issue credits for this specific offer.

We understand how frustrating this can be

12 February 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

We’re sorry for your experience. We want to better understand your missing £70 reward and review what happened with the tracking issue. Please contact us at help@topsurveys.app with your account and offer details so our team can investigate and assist you further.

Rated 1 out of 5 stars

Everything was fine until I it.came to…

Everything was fine until I it.came to larger payout then was banned. Don't wate time , they won't answer either when you write .

14 October 2025
TopSurveys logo

Reply from TopSurveys

We’re sorry for your experience. We want to better understand what happened with your account and the ban decision so we can review it properly. Please contact us at help@topsurveys.app with your details so our team can investigate and assist you further.

Rated 1 out of 5 stars

At first it might seem that TopSurveys…

At first it might seem that TopSurveys is a trustworthy app but after having spent numerous hours playing games, the games options on the app disappeared. The rewards (almost $100.00) I accumulated, that's been pending for more than a week, suddenly also disappeared and the money never paid out.

The company is untrustworthy and just steals data for its users.

11 February 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

We’re sorry for your experience. We want to better understand what happened with your missing game offers and pending rewards so we can investigate properly. Please contact us at help@topsurveys.app with your account details so our team can review and assist you further.

Rated 5 out of 5 stars

They actually live up to their…

They actually live up to their promises.. but as any survey site they surveys are too picky.. but they pay out and I enjoy my experience with them.. helpful and prompt staff.. 5 stars all the way

24 June 2025
TopSurveys logo

Reply from TopSurveys

"Hi,

Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with TopSurveys.

Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.

If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@topsurveys.app. We'd always be happy to hear from you.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team"

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