I just placed my first order with express shipping thinking this I was receiving my goods from within Australia, (based on the contact email shown) My order has been redirected to China. Now, I have n... See more
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See what reviewers are saying
I first looked on Ebay and was attracted to the product. I then found your website a bit by accident and thought I would support a local business. Your website said that with the special postage it... See more
Well, I received my order and I’m a little disappointed because it’s not what was advertised. It was advertised with a charging outlet USB which prompted me to buy the product and un receiving it. The... See more
All items of Topto are good quality and good services We are very happy using some items , like circular saw, staples, and so on. We highly recommend using this product before buying other products... See more
Company details
Written by the company
topto.com.au is an Aussie online retail store aims to provide customers an easier, faster and more direct way to reach for quality products at attracting wholesale price.
Contact info
5 PERCY STREET, 2144, AUBURN, Australia
- 1300 086 739
- info@topto.com.au
- topto.com.au
Replied to 7% of negative reviews
Typically replies within 24 hours
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Great product
Great product with affordable pricing.
On time delivery
It arrived on time and the postie rang the doorbell so didn't have to go to the Post Office to pick it up, which is good.
O still haven't received my order
Haven’t got my order yet but good…
Well, I received my order and I’m a little disappointed because it’s not what was advertised. It was advertised with a charging outlet USB which prompted me to buy the product and un receiving it. There is no output. This seems to happen a lot when you buy things online just over it.
20v 4ah batteries are very prone to…
20v 4ah batteries are very prone to failure. As there are no alternative batteries for use in Topex equipment ( I have not been able to source any), it becomes a very expensive supplier of cordless equipment.
Good service fast delivery
Products12 volt soldering iron cordless
Products are good quality and delivery was within a reasonable time frame.
I ordered two items but only received…
I ordered two items but only received one, and it was an essential item. The management system is terrible.
Only received half of my order
Only received half of my order, missing the 80grit flappy discs
good product and good timely delivery
Item easily purchased
Item easily purchased, exactly as I’d ordered and arrived on time, as predicted. Thank you.
Prompt and efficient service.
Prompt and efficient service.
Quickly dispatched and resolve initial self generated issue quickly.
Slow delivery …
Purchased 22 December as it was advertised next day dispatch for delivery.
It’s now 30 December and 5 business days later and still waiting
I just placed my first order witTopto…
I just placed my first order with express shipping thinking this I was receiving my goods from within Australia, (based on the contact email shown) My order has been redirected to China. Now, I have no problem with that in itself, Its just that Iwas expecting a 1-2 work day delivery. I hope it arrives quickly
A great price and fast delivery.
Great prompt service
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