Toptoys Reviews 

299
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 4 out of 5 stars

I was pleased with prompt reply from Imani who assures me my accidental double payment will be refunded soon

Rated 1 out of 5 stars

Despite offers of a refund, which I have declined because I refuse to leave a 4 or 5 star review for these thieves, I am still being bothered by this scam company! Do not enter ant details they'll tak... See more

Rated 5 out of 5 stars

I have never experienced a quick response and follow ups from the management like the one i rcvd from TopToys. I am so glad because with the doubts i had about them, Daisy really made me the assuranc... See more

Rated 5 out of 5 stars

Great customer support by Mr. Saint, thanks for resolving my problem.


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4.1

Great

TrustScore 4 out of 5

299 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.1

All reviews

(299)

83 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Scam

Scam ! Void this company, I initially wanted to buy a kitchen ninja knife from a complete different website. Made the purchase, was taken to my bank to authorise the payment. After 1 payment of ~£5.78 it came out in Euros and then right away another authorisation for another 2€ payment came out, which was silly of me to approve. After I recieved email from top toys for kids about my membership and a voucher for that shop only. Contacted support and they being cheeky, saying we cant refund money because its our policy and it stated in our terms and conditions, excuse me? I wanted to buy a kitchen knife and ended up in a kids toy store with membership rolling? VOID AT ALL COST AS IT IS SCAM
reported to my bank and will report this website too. You wont last long top toys. You will not get away with this I promise

28 January 2025
Unprompted review
Rated 5 out of 5 stars

Toptoys

Toptoys
They are amazing, their services is top notch. Their consultants are always ready to help you within minutes.. Thanks to Imani who was patient with me and helped me.

19 November 2024
Unprompted review
Rated 5 out of 5 stars

Thank you🙏

I have never experienced a quick response and follow ups from the management like the one i rcvd from TopToys.
I am so glad because with the doubts i had about them, Daisy really made me the assurance that there is nothing to be scared of, it is a trustworthy company. Thank you🙏

14 November 2024
Unprompted review

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