Torchtools Reviews 2

TrustScore 3 out of 5

2.9

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2.9

Average

TrustScore 3 out of 5

2 reviews

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Rated 1 out of 5 stars

Bait-and-Switch to higher price for same item

I placed an order online for a Gentec gas saver for $105 using PayPal. The next day, they refunded my money and sent me a link to a listing on "torchtips.com" for the same item for $195. When I asked them to honor the original price, they replied:

"Sorry
Prices are changing too fast around the country and world.
Nothing we can do"

As of this writing, the torchtools.com still has the listing for the lower price.

19 April 2021
Unprompted review
Rated 1 out of 5 stars

Advertise major trusted welding brands, sends Made in China Gentek

Display's trusted brands and stock numbers, ships inferior Gentek
This company clearly advertises well-known trusted brand names for welding and industrial products. They omit any other information to be listed on Google than the high quality products they claim to carry. They prominently display those brand names, logos and stock numbers on the product pages with the absence of any other brands shown. The invoice you receive will not show any branding whatsoever though, and they do this to make sure you don't realize that your trust for these big brands has been taken advantage of, so this seller can send inferior Made in China counterfeits. They only offer for you to pay for return shipping and have a 25% restock fee, so you will never get your money back, they only offer store credit.

25 June 2019
Unprompted review

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