Good response on questions and 3 days to New Zealand delivery Product does what it says on the tin For gt4rs may need replacements for the existing stepped bolts as quite short with the recliner... See more
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I had done some research on the products I ordered and torqued seemed to come up as the most reasonable. I was skeptical at first being that I had never heard or seen this company before. I am happy t... See more
Bought a silicone heater hose kit for my 92 4runner with a 3.0. Two of the hoses supplied were not the right length. The main connecting the valve, passenger heating, and coolant from engine was too l... See more
Company replied
So I’ll be honest…. it definitely took way longer to get my part than I had expected. But to be fair, I didn’t ask how long it was gonna take and they didn’t offer an ETA. Every time I reached... See more
Company details
Information provided by various external sources
Seats, helmets, harnesses, safety gear and many other motorsports and auto racing parts in stock ready to ship
Contact info
121 S Maple Ave Suite 4, 94080, South San Francisco, United States
- 4157676905
- help@torqued.io
- torqued.io
Amazing customer service
That’s the second tillet seat I got from them and I really recommend it! The delivery was very fast! And good packing
19 March 2023
Amazing service!
1 March 2023
Amazing
I had done some research on the products I ordered and torqued seemed to come up as the most reasonable. I was skeptical at first being that I had never heard or seen this company before. I am happy that everything is legit, just as I ordered and actually received pretty fast despite ordering a day before a holiday! Will definitely order again!
30 December 2022
Customer service was great
Customer service was great. Very attentive and answered all questions. Timely shipping. Thanks for the great price.
23 February 2023
Very quick response even over a…
Very quick response even over a weekend! Item delivered very fast in the exact condition as advertised.
21 February 2023
Cayman 981 Dash mount
Just finished installing Rennline dash mount on my Cayman. Price on Torqued much economical than other websites. Quick (and free !) shipping. Will buy from them again.
14 February 2023
Great deal and fast shipping on tge…
Great deal and fast shipping on tge DW300 fuel pump.
7 February 2023
The price for the parts was very…
The price for the parts was very competitive, and the service was excellent.
3 February 2023
Great help via phone
Great help via phone, they were clear about backorders, in stock merch shipped very quickly. Thank you!
25 January 2023
Be up front
When I looked on your website, your inventory of oil pickups 15-821 (Canton product) showed you had 4 'in stock'. Your so called HQ is listed in SF. I thought, "excellent, I can get this much needed part quickly." Nonsense!! That was not the case. Instead, to fill the order, you had it drop shipped from the manufacturer which is located on the East coast. This means your outfit (in this case) appears to be a 'broker' of sorts, a middle man mail order outfit. Normally, if you list something 'in stock', you should have it IN STOCK. Not having it in stock and saying you do is called 'bait-n-switch' in most retail venues. Well, there was no advantage to ordering from your outfit whatsoever, save state sales tax. Moreover, if I wanted to wait 10 days, I could have chosen a dozen other outfits on-line, or even locally. They all list it for sale, but they admit, 'we have to order it from the manufacturer.' Because of the part's drop shipment order status, this meant I had to wait at least a week (at minimum), and in this case, 10 days before I received the item. Nevertheless, after a week of waiting, I inquired with your customer service as to why was it 'stuck' in Addison, Illinois - and to paraphrase the response, "poor weather." What?
Funny, I checked the weather report from the manufacturer's actual shipping location (in CT), all the way across the interstate highway system in the U.S., and nada. No weather related issues that entire week that would keep UPS from moving on the highway. FYI boys and girls, you can check a full month's weather history easily in any given area. Therefore, y'all achieved a 1 star for being a non-stocking retailer, along with giving some BS reason for why it was stuck in Addison, IL. Try something novel, don't start off a transaction by saying you have it 'in stock' when you don't. Secondly, if you have no idea why something isn't moving in the delivery chain, state so. It's okay, there's no shame in admitting 'you don't know.'
But hey, y'all have a pretty website. Excellent job of putting lipstick on a pig.
23 January 2023
Reply from Torqued
We're sorry you had a bad experience. Every motorsports and auto parts retailer drop ships some parts from the manufacturer, including Summit, Jegs, etc. They, like us, know it's in stock with the manufacturer. Some in fact ONLY drop ship, such as Rock Auto. I have no desire to squabble about weather, but when UPS has a package listed as "delayed due to weather", this is generally true, particularly in the wintertime in the Midwest. Again, my apologies that you felt misled - I truly don't believe you were and we never would do so - and we wish you all the best in your car project.
I recommend this company
Awesome prices and fast response to my email questions. Would of gave 5 stars if it wasn't for the minor issue of website said in stock but failed to mention that it was from direct company that is shipping it. Yet when I emailed about not receiving tracking number they immediately responded and answered any questions or concerns I had. Two days later I definitely received a tracking number.
23 January 2023
Unprompted review
Quick response and fast shipping I will…
Quick response and fast shipping I will recommend to anyone from IG zflow_fab no ur regular customer thanks 🙏
12 January 2023
Product arrived on time
Product arrived on time, in perfect shape and at a great price. Would definitely shop there again
7 January 2023
Just OK
OK. Service, not really customer experience focused considering the value of products purchased. Typical for the industry.
29 December 2022
Excellent service fast delivery
25 December 2022
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