Torque Electric Reviews 

I gave Kathee and Elliot a wish list for my new electric bike and they found the perfect bike for me.
The aftercare has also been great and they are an excellent team.
I would not go anywhere else

I purchased a black trail bike for my son's birthday. He is absolutely delighted with his new bike. I thoroughly recommend Torque electric to anyone looking to purchase an electric bike. It's great to find a small independent bike shop that is knowledgeable, friendly and helpful.

I am very happy to have purchased my ebike from this company, and very impressed with the black atb I purchased from them.

So happy with my bikes stuff so helpful
If your looking for a bike I well recommend buying from torque electric bikes surbiton so glad I found this shop
A*****

Friendly staff and very knowledgeable. Our daughter was very happy with her new bike.

My husband brought my Ampler e-bike to Torque as the battery was not working anymore. Initially, we thought that it is an easy exchange, but it was way more complex. Thanks to a great service, we managed to get the new battery installed. We do highly recommend.

Fair price, speedy delivery - thanks

Great Service. Kathee provided great advice when considering a purchase and both her and Elliot made the whole experience so easy when I eventually returned to make a purchase advising on security and insurance.

Delivery quick
Product made in China, instructions on changes to the combination on lock was nonexistent: I had to look it up on the Web.

Real person on "Chat" who helped me with recommendations for products needed and even ordered a part in special. Good quality products and posted quickly.

We had a fantastic experience buying our R&M Cargo e-Bike from Torque Electric. Elliot and Kathee patiently walked us through all of the options and the pros and cons of each. Once we'd narrowed it down to a couple of front-runners, we arranged a test ride to help us decide.

After making a selection and placing the order, Elliot and Kathee kept us up to date with its progress, and on collecting the bike, Elliot set it all up for us and explained everything that we needed to know. They even managed to keep our two girls (aged 2 and 4) entertained with a box of knick-knacks whilst we went through everything! Thank you Team Torque!

Excellent service, very kind! Would buy more from them

From the first online contact, to the emails, to the in store pickup, one of the most excellent service experiences from an independent retailer I've ever had!
Ive been debating an e-cargo bike for a year to replace short journeys for toddler transport to/from nursery and eventually school. Having done all the research I settled on the brand and model - Tern Quickhaul P9. Ideal for a family with just a single child. Discussions through Torques Chat service direct to Elliot to confirm optional extras, colour choices available etc, all followed up with email confirmations on spec, it was seamless. Collection was around a week later from date of order, and the handover was really good too. Thanks Torque team! Ill be back to upgrade the rear seat when my daughter outgrows the Thule Yapp!

Elliot thank you again for fixing my bike many thanks Luke

Excellent service - helpful, knowledgeable and friendly staff. Highly recommend.

Really friendly service, highly knowledgeable.

Great experience.

The service was exemplary, thank you so much. I am delighted with my bike.

Fantastic and genuine service from both of the people at Torque. THeir enthusiasm was for the product they were selling me and not for maximising the money they could make from the sale. They couldn't have been more helpful

Kathee and Elliot at Torque Electric have been very helpful with an existing e-bike issue, and the purchase of a new e-bike and components - they have been good at keeping us up to date with order progress, and will be my first port of call for servicing and any e-bike issues. Would recommend.