Torro Funding Reviews 

1,104
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 151 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff is exceptionally helpful, professional, and quick to respond to questions regarding business funding and loans. Consumers genuinely appreciate the remarkably smooth and efficient process, noting that dedicated team members guide them patiently through every single step. However, some people mentioned encountering rude or unprofessional staff members who failed to communicate clearly and acted dismissively during the funding process. A few reviewers also experienced frustrating delays or a complete lack of response when trying to get timely assistance from different representatives. Others expressed disappointment regarding unclear guidelines and a perceived lack of transparency from certain coordinators.

What people talk about most

Service

Users describe positive interactions with service, highlighting responsive staff who guide clients smoothly... See more

Customer service

Customers had positive experiences with customer service, frequently praising attentive agents who answered... See more

User experience

Consumers find user experience to be positive, highlighting an unbelievably quick and easy process. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Dani Shumway is the best! Dani Shumway has been the firm's contact for the past year and she has been always quick to respond, gives thoughtful advice, and is helpful when we need some financial scaff... See more

Company replied

Rated 5 out of 5 stars

Derek made things very simple. He spent time on a couple of extra phone calls so I could make sure I understood the consequences of various decisions, potential returns, etc., for things beyond the... See more

Company replied

Rated 5 out of 5 stars

Derek Phillips and Gauge Lawrence provided great service throughout the business funding process. Refer with confidence that they can help your clients gain access to capital to grow their business.

Company replied

Rated 5 out of 5 stars

A shout-out to Torro Funding and its staff, especially to Derek Phillips, who was truly professional in handling my case and needs. The process was fast and executed professionally. Also, Mr. Josh an... See more

Company replied


Company details

  1. Non-bank financial service
  2. also in
  3. Alternative Financial Services
  4. Finance broker
  5. Financial Institution
  6. Online marketplace

Written by the company

Founded in 2015, Torro Funding is a Fintech direct funder that provides working capital to U.S.-based startups, small, and medium-sized businesses. Unfortunately, many entrepreneurs have been denied traditional funding by their banks. Many merchants turn to Torro because we think differently from banks. We consider several historical factors, and our decision is not solely based on credit. In as little as 24 hours, your existing business could receive up to $500,000 in funding to cover various expenses such as meeting payroll, purchasing inventory, consolidating outstanding debts, and expanding. Could your business benefit from some extra money in the bank? If so, fill out our quick and easy application at www.torro.com or call 1-866-858-2404. You’ll typically receive a pre-approval in under 24 hours.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1k reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 72% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(1,104)

153 reviews in the last 12 months

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Rated 5 out of 5 stars

Fast and Efficient

Working with Joshua at Torro Funding was honestly a great experience. He moved super fast and got us funded within 24 hours. Everything felt smooth, easy, and really tailored to what we actually needed. Definitely recommend him if you want someone efficient and easy to work with.

13 February 2026
Unprompted review
Rated 1 out of 5 stars

if I give them a zero I would

if I give them a zero I would You do not talk to people like they're dumb or an animal and I was just talk to like I had no sense of running a business I have been doing this for 20 years and I'm starting all over again what I did not appreciate was this a****** name Rick who wanted to talk down to me Don't talk down to me it's unnecessary first you lied then you sat up got my hopes build up only to sit up and try to talk down to me All you had to do was say you could not help me Even if I were approved I would not take up with this company I am basically letting every black female entrepreneur Go somewhere else

5 February 2026
Unprompted review
Rated 5 out of 5 stars

Great company to do business with

Adam was great to deal with very responsive and informative. I would definitely have a pleasure dealing with him again and recommend new customers to have dealings with him because he does great on painting the whole picture for a customer to understand everything.

30 January 2026
Unprompted review
Torro Funding logo

Reply from Torro Funding

Thank you for the great review! We strive to ensure our clients have full transparency at all times, and Adam is a great example of that. He will be here in the future for any further funding needs!

Rated 5 out of 5 stars

Torro Funding helped me secure funding…

Torro Funding helped me secure funding for my business. Derek Phillips helped me navigate the application process smoothly.
He established rapport with me and trust in the application process. He asked questions about my business which elevated my sense of accomplishment.
Dillon Carolan help me with lots of details and with the final stages of the funding.
I was impressed with their professionalism, availability and quick response times to my questions. Thank you for your services.

29 January 2026
Unprompted review
Torro Funding logo

Reply from Torro Funding

Thank you for the 5 stars Edik! Derek and Dillon are an excellent team and will be thrilled to help with any future funding needs!

Rated 1 out of 5 stars

Bad first impressions.

The website seemed like a great experience with everything they needed upfront. In the end, they tried to sell me a website because they said I didn't have an online presence.

I made a phone call to the company and the phone rang and rang. It would break in every once in a while, saying the line was being recorded. And then finally someone answered. They spoke English, but I couldn't understand what the hell they were talking about. I would say something and then there would be a long pause. They would answer, but not in a normal conversation that I expected. I ended up hanging up on them due to lack of good communication.

28 January 2026
Unprompted review
Torro Funding logo

Reply from Torro Funding

Hi Tom,
We’re sorry to hear about your experience and appreciate you taking the time to share your feedback.
Our intention is never to pressure anyone into purchasing services they don’t need. When we mention online presence, it’s meant to be informational and based on what we can publicly verify. We are concerned about your phone experience; long wait times, interruptions, or unclear communication are not the standard we aim for.
If you're open to it, we'd be happy to take the opportunity to make things right, call our support team at 866-858-2404.

Rated 5 out of 5 stars

Richard was great to work with—quick

Richard was great to work with—quick, responsive, and really knowledgeable. He did a great job walking me through my options and making sure I understood everything. He offered solid solutions and helped me land on something that truly works for my situation. Highly recommend!

26 January 2026
Unprompted review
Torro Funding logo

Reply from Torro Funding

Thank you for the kind review and for sharing your experience. Richard and Torro are always just a phone call away should your business ever need any additional funding.

Rated 1 out of 5 stars

Don’t deal with this company for many…

Don’t deal with this company for many bad reasons. Do not and I repeat do not give them your person information they won’t even contact you back after you give them all your information you have to track them down…

21 January 2026
Unprompted review
Torro Funding logo

Reply from Torro Funding

Hey Kim,

We hear you loud and clear, and it appears we dropped the ball. I can assure you, this is not a normal occurrence. At the end of the day, our agents our humans and sometimes, 1 out of a 1,000, we make mistakes and a file slips through the cracks.

We appreciate you pointing this out so we can continue our agent growth and progression with feedback provided by our clients. Our thousands of 5 star reviews should be a good indicator that this is not common practice.

If you need any further assistance, call us! 866-858-2404

Torro Support Team

Rated 5 out of 5 stars

Charlie was very professional and…

Charlie was very professional and helpful. He was there with me every step of the way.

22 January 2026
Unprompted review
Torro Funding logo

Reply from Torro Funding

Thanks for letting us know what a great job Charlie is doing, Claudio! Torro has your back when it comes to any and all of your business funding needs! Save Charlie's number in case you need capital in the future.

Rated 5 out of 5 stars

Thank you to this company I got a…

Thank you to this company I got a little bit fund that I need. Joshua your the best thanks for the help!

15 January 2026
Unprompted review
Torro Funding logo

Reply from Torro Funding

Hi Anne. Thanks for stopping by and letting us know what a great job josh is doing. Torro will always be here for any capital needs!

Rated 3 out of 5 stars

Ghost

Filled out half the application, stopped when they said they were going to pull credit, didn't specify if it would be a hard or soft pull. I contacted the chat support, no reply. Called them, no one was there, so I assumed they were out of business, so I closed the tab and left.

15 January 2026
Unprompted review
Torro Funding logo

Reply from Torro Funding

Hi Tyson, we can assure you we are not out of business, it sounds like you tried to reach us after business hours. You can reach us at 866-858-2404 during the hours of 8am-5pm MST. We'd be happy to answer any questions you have and help you with all your funding needs!

Rated 5 out of 5 stars

Adam was great to work with

Adam was great to work with! Made the process simple and quick.

15 January 2026
Unprompted review
Torro Funding logo

Reply from Torro Funding

Thanks for the review, Anne! We are happy to hear Adam was able to get you all squared away. Keep his number saved in case any other funding needs arise!

Rated 5 out of 5 stars

Richard Makes it Happen

I Appreciate The Honesty And The Caring because he Makes sure your took care of Like a Family Member you can depend on Thanks Richard for everything

12 January 2026
Unprompted review
Torro Funding logo

Reply from Torro Funding

Thanks for stopping by, Artavius. Happy to hear Richard helped you out. You are now part of the Torro family. We will always be here for any future funding needs that arise

Rated 5 out of 5 stars

Charlie Purlver did an amazing job for…

Charlie Purlver did an amazing job for our business. We truly value He's emphaty and professionalism.

8 January 2026
Unprompted review
Torro Funding logo

Reply from Torro Funding

We appreciate the feedback, Salome! Charlie is amazing. Save his number should you ever need additional capital in the future!

Rated 5 out of 5 stars

Excellent Team Excellent experience

Working with Devon Ogden and team was a great experience. Excellent communication and attentiveness. Funding process was smooth and efficient because of the team guiding us the whole way. Definitely recommend.

15 December 2025
Unprompted review
Torro Funding logo

Reply from Torro Funding

Thank you for sharing your experience with Devon and Torro, Fee! We strive to make our process hassle free! keep us in mind when you need your next round of funding

Rated 5 out of 5 stars

Josh and Devon are the best

Devon Ogden and Josh Stapley were amazing to work with. I got the funding for my business in about 24 hours from the first time I got connected with Josh and less than a week from the first time I talked with Devon. I learned a lot about business debt from both of them and they walked me through the process and explained how business debt works versus personal debt. I am indebted to them (pun intended)

6 January 2026
Unprompted review
Torro Funding logo

Reply from Torro Funding

Thanks Katie! Devon and Josh are the Hall and Oates of the funding world! Our goal at Torro is to not only help our clients secure the funding they need, but educate them along the way. Keep our number handy incase future capital needs arise!

Rated 5 out of 5 stars

Thank you adam for all the help and…

Thank you adam for all the help and professionalism, helping me get my loan and help my company grow Don Jabon LLC

4 January 2026
Unprompted review
Torro Funding logo

Reply from Torro Funding

And thank you Daniel for sharing your experience. Adam and Torro are always just a phone call away should your business ever need any additional funding.

Rated 5 out of 5 stars

Charlie Pulver has helped me and my…

Charlie Pulver has helped me and my company tremendously. He was always so quick and helpful to make sure I got what i needed and the best options. I highly recommend Torro Funding.

22 December 2025
Unprompted review
Torro Funding logo

Reply from Torro Funding

Hey Rachel! Glad to hear Charlie and Torro were able to get you all squared away. Keep Charlie's number on hand in case you ever have and funding needs in the future.

Rated 5 out of 5 stars

I would like to recognize Derek Phillips and the Torro Team for the excellent job they did helping my clients secure their Business Funding

I would like to recognize Derek Phillips and the entire team at Torro Funding for the excellent job they recently did securing Business Funding for one of my clients.

Speed to Funding was critical for my client to be able to complete certain tasks as he launched his company at the start of 2026 and Derek and the entire team worked diligently and quickly to make it happen.

3 January 2026
Unprompted review
Torro Funding logo

Reply from Torro Funding

Chris, thanks so much for shouting Derek out! Speed and accuracy are what we strive for here at Torro.

Rated 5 out of 5 stars

A shout-out to Torro Funding and its…

A shout-out to Torro Funding and its staff, especially to Derek Phillips, who was truly professional in handling my case and needs. The process was fast and executed professionally. Also, Mr. Josh and other members who were involved would like to say thank you so much for all your efforts, well done.!

3 January 2026
Unprompted review
Torro Funding logo

Reply from Torro Funding

Wel love seeing success stories like yours, Edgar! thanks for letting us know what a bang up job Derek, Josh, and the rest of the behind the scenes Torro family is doing. We will always be here for you!

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