Torro Funding Reviews 1,036

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their professionalism, helpfulness, and extensive knowledge, making the funding process smooth and understandable. Many people highlight the exceptional customer service, noting the team's dedication, clear communication, and ability to secure favorable terms and quick funding. The overall user experience is consistently described as efficient, stress-free, and highly satisfactory. However, some customers were dissatisfied with aspects of the payment process, mentioning unexpected service fees and issues with obtaining credit cards that could be acquired for free elsewhere. A few other people also felt that communication was aggressive or unclear, leading to frustration and a perception of unprofessionalism.

What people talk about most

Staff

Consumers consistently report positive experiences with the staff, highlighting their helpfulness,... See more

Service

Reviewers highlight positive aspects of service, with many praising the professionalism, efficiency, and... See more

Customer service

Customers generally report positive experiences with customer service, highlighting helpful and communicative... See more

User experience

People report positive experiences with user experience. Many customers describe the process as super simple,... See more

Payment

Users describe negative interactions with payment. Many reviewers report issues such as being repeatedly... See more

Based on these reviews

Rated 5 out of 5 stars

A shout-out to Torro Funding and its staff, especially to Derek Phillips, who was truly professional in handling my case and needs. The process was fast and executed professionally. Also, Mr. Josh an... See more

Company replied

Rated 5 out of 5 stars

Josh and Devon and the entire team at Torro were awesome with handling our transaction!!! We were able to secure the funding needed to move forward with our real estate ventures. They were courteous... See more

Company replied

Rated 5 out of 5 stars

In doubtful financial days, I did not hesitate to look for Torro Funding. We cannot be stranded and we have to continue working for my family and my employees. Thanks to Torro Funding and Adam, their... See more

Company replied

Rated 5 out of 5 stars

Richard was great to work with—quick, responsive, and really knowledgeable. He did a great job walking me through my options and making sure I understood everything. He offered solid solutions and hel... See more

Company replied


Company details

  1. Non-bank financial service
  2. Alternative Financial Services
  3. Finance broker
  4. Financial Institution
  5. Online marketplace

Written by the company

Founded in 2015, Torro Funding is a Fintech direct funder that provides working capital to U.S.-based startups, small, and medium-sized businesses. Unfortunately, many entrepreneurs have been denied traditional funding by their banks. Many merchants turn to Torro because we think differently from banks. We consider several historical factors, and our decision is not solely based on credit. In as little as 24 hours, your existing business could receive up to $500,000 in funding to cover various expenses such as meeting payroll, purchasing inventory, consolidating outstanding debts, and expanding. Could your business benefit from some extra money in the bank? If so, fill out our quick and easy application at www.torro.com or call 1-866-858-2404. You’ll typically receive a pre-approval in under 24 hours.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
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1-star

Replied to 89% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

My experience was made great by Zack Ward …

My experience was made great in dealing with Torro by Zack Ward . He took me by the hand and guided me through each process and explained all aspects of the process completely he went over and beyond to help me even giving me his cellphone number. So if any questions arose. I didn't have to go through calling the company he made me feel like a friend and not a customer. Way beyond expectations is what I would say my experience was . They hot me the amount I needed and beyond. Zack guided me each step of the process and it went exactly as he described. I would recommend Torro as a company and highly recommend Zach Ward as the man to make it happen. I would recommend Torro and Zack to my personal friends and family and if my mother ever needed a loan I would trust Zack to get it Done. Thank you Zack and Torro for a amazing experience and results

29 May 2025
Unprompted review
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Reply from Torro Funding

Good Morning, Big John! We are happy to hear Zach helped you get the funding you need. We at Torro Funding know how hard it can be to secure working capital to start or keep an existing business up and running. Torro Funding offers several programs, so please remember us for your future business funding needs!

Rated 5 out of 5 stars

GREAT CUSTOMER SERVICE

Hi my name is Antonio.
Since I started to to Adam he's been so helpful helping me with this whole process.
This is my first time getting capital for my business.
He's been great through all this process.
Thank you so much Adam for your help.
I really appreciate it.
Bendiciones.

30 May 2025
Unprompted review
Torro Funding logo

Reply from Torro Funding

Hi Antonio. Thank you for reaching out and letting us know what a great job Adam is doing. Here at Torro Funding, we make it easy for your business to get the funding it needs in any situation. Please keep us in mind if you need additional working capital in the future!

Rated 5 out of 5 stars

I Want to give a special Thank you to…

I Want to give a special Thank you to Adam. When the deal began to sour he should a relentless effort to accommodate me every way and didn’t stop until he found me a fairly and manageable deal. He is definitely great to work with and very transparent. Thanks again Adam

27 May 2025
Unprompted review
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Reply from Torro Funding

Greetings, Antonio. We are happy to hear that Adam helped get your business the capital it needed. At Torro Funding, we do not stop until every option is exhausted.

Rated 5 out of 5 stars

Zach and Marcus made the process fast…

Zach and Marcus made the process fast and easy, I have no complaints. They were able to get me enough funding to hold me over until my business gets back on its feet. Give Torro a try, you won't regret it.

27 May 2025
Unprompted review
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Reply from Torro Funding

Hi Dakota, Thank you for letting us know what a great job our team is doing. Here at Torro Funding, we always want to provide a 5-star experience to all our clients. Please keep us in mind if your business ever needs additional funding.

Rated 5 out of 5 stars

Awesome company

Torro funding came through and did exactly what they said they were going to do. I am glad I used this company. They were fast and professional at their job. I want to thank them for their professional attitude and knowledge. 5 stars for torro funding. Thank you

15 April 2025
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Reply from Torro Funding

Thanks for the review, Jeffrey. We at Torro Funding always strive to get our clients fast and affordable funding in any situation. We look forward to helping you secure the capital you need for your growing business in the future!

Rated 5 out of 5 stars

Very good service

In doubtful financial days, I did not hesitate to look for Torro Funding. We cannot be stranded and we have to continue working for my family and my employees. Thanks to Torro Funding and Adam, their very professional agent, he gave me very good service. Adam explained and clarified any doubts I had. He was very kind and he did everything very professionally. He answered my messages and calls every time I looked for him. Thank you Adam, thank you to Torro Funding.

22 May 2025
Unprompted review
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Reply from Torro Funding

Thank you so much for your kind words and heartfelt feedback, Javier! We’re truly honored that you chose Torro Funding during a challenging time, and we're happy we could be there to support you, your family, and your team. It’s wonderful to hear that Adam provided you with the clarity, professionalism, and care you needed—he’s a valued member of our team, and your recognition means the world. We’re committed to being a reliable partner whenever you need us. Thank you again for trusting us!

— The Torro Funding Team

Rated 5 out of 5 stars

The process was easy and they verified…

The process was easy and they verified my information with no complication.

2 May 2025
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Reply from Torro Funding

Greetings Rickey! We are happy to hear that the funding process went smoothly for you. Torro Funding is always here to help you secure the capital you need!

Rated 5 out of 5 stars

Tristan did an amazing job finding the…

Tristan did an amazing job finding the right fit for my business and thank you so much

16 May 2025
Unprompted review
Torro Funding logo

Reply from Torro Funding

Hey Thomas! Thanks for reaching out. We at Torro Funding love to hear when our reps are doing a great job. Torro Funding is always here if you ever need additional business funding in the future

Rated 5 out of 5 stars

APPECIATION

FOUND ON LINKEDEN, THOUGHT I WOULD SEE WHAT COULD HAPPEN, WAS LOOKING FOR A LITTLE EXTRA FOR MY BUSSINES. AND HERE I'AM WRITING A REVIEW, IT DID TAKE A BIT TO GET EVERYTHING NEEDED IN AND DEAL WITH EMAILS, TEXT AND PHONE CALLS. ITS A LITTLE EXPENSIVE, BUT IT IS WHAT IT IS AND NOW JUST WAITING FOR THE MAIL TO START ROLLING IN WITHIN A WEEK AND ILL HAVE ALL THE FUNDING TO HELP THE BUSINESS. ALL I CAN SAY IS THANK YOU AND VERY MUCH APPRECIATED FOR ALL THE QUICK WORK INVOLVED.

16 May 2025
Torro Funding logo

Reply from Torro Funding

Hey Timothy! We are sure glad you found us! Thanks so much for the review. Torro thanks you for taking that leap of faith!

Rated 5 out of 5 stars

The best

I just started my company and i needed funding to grow. Torro walked me through everything so i could understand the situation better. They help me get the funding i needed.

16 May 2025
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Reply from Torro Funding

Thanks for the review, Donald! We are committed to helping all of our clients secure the capital needed. We also offer funding once the business is up and running! Please keep us in mind, and good luck! We are rooting for you!

Rated 1 out of 5 stars

Predatory, Misleading, and Cost Me Thousands

I used Torro Funding after they repeatedly promised I would receive $45,000 or more in funding. That figure was used as a key selling point and heavily influenced my decision to move forward. And that their service—along with a third-party partner—cost nearly $11,000.

After paying them, I received only ~$20,000 in credit cards. Once I paid their fees, I was left with just $9,000 in actual usable funds—and $11,000 in new debt because of them. I could have easily secured a $9K credit card on my own, without paying these outrageous fees.

Their tactics are predatory and dishonest, preying on small business owners who are trying to grow. They overpromise and underdeliver, and in my case, their “help” set me back instead of moving me forward.

Avoid them at all costs.

23 April 2025
Torro Funding logo

Reply from Torro Funding

Hi Robert,

We’re truly sorry to hear about your experience and that we fell short of your expectations. It was never our intention to mislead or cause frustration. We understand how necessary funding is, and we regret that the outcome didn’t align with what you were hoping for.

We take your feedback seriously and would like to make things right if possible. Please get in touch with our support team at 866-858-2404 so we can review your case in more detail.

Sincerely,
The Torro Funding Team

Update to Original Review.


We were able to get in touch with Robert and address his concerns. There should be no need for this review

Torro Team

Rated 5 out of 5 stars

Everything they said they'd do they did…

Everything they said they'd do they did it. I could not be happier.

16 May 2025
Torro Funding logo

Reply from Torro Funding

Happy clients are all we dream about, Mike. Please keep Torro Funding in mind if you ever need additional capital in the future!

Rated 5 out of 5 stars

Joshua Morales

Have been working with Josh for years. He makes the process as simple as possible which is great with my schedule. Upfront about everything. Highly recommend.

9 May 2025
Unprompted review
Torro Funding logo

Reply from Torro Funding

Hi Mike,

We are happy to hear that Josh has been helping you reach your funding goals for years! Let's keep that business rolling for many more years to come!

Cheers!

Rated 5 out of 5 stars

Charlie was great to work with!

Charlie was great to work with! He made the process easy and hassle free. I recommend this company for business needs! Thanks Charlie.

7 May 2025
Unprompted review
Torro Funding logo

Reply from Torro Funding

Greetings Darrell!

Thanks for taking the time to let us know what a great job Charlie is doing. Here at Torro, we strive for fast, easy funding for all our clients!

Rated 5 out of 5 stars

I can't thank Joshua Morales enough for…


I can't thank Joshua Morales enough for his incredible support and dedication. When no one else could help me secure the much-needed business loan, Joshua stepped in and went above and beyond to make it happen. His professionalism, persistence, and genuine care made all the difference. I highly recommend him to anyone seeking reliable and trustworthy assistance. Thanks to Joshua, my business is now on a path to growth and success!

1 May 2025
Unprompted review
Torro Funding logo

Reply from Torro Funding

We're happy to hear that Josh got you the needed funding, Paul. We pride ourselves on exhausting all available options to get our clients the funding they need!

Rated 5 out of 5 stars

I have worked with Charlie at Torro at…

I have worked with Charlie at Torro at least 4 times now and keep coming back because of how great he is! Thank you Charlie!

1 May 2025
Unprompted review
Torro Funding logo

Reply from Torro Funding

Great feedback, Alexander. Torro and Charlie will always be here to help you secure the funding you need for your business!

Rated 5 out of 5 stars

The whole process was fast

The whole process was fast, considering it’s my first business loan, Joshua Morales helped to make sure I got approved for an offer.

1 May 2025
Unprompted review
Torro Funding logo

Reply from Torro Funding

Getting funding for your business for the first time can be frightening, Connie. Happy to hear that Josh was able to walk you through the process. We will always be here to help your business in times of growth and need!

Rated 5 out of 5 stars

Working with Adam has made the business…

Working with Adam has made the business successful in a couple different ways understanding how funding works helping keeping a healthy balance and growth getting fawns when we needed them on time!

29 April 2025
Unprompted review
Torro Funding logo

Reply from Torro Funding

Hi Daniel!

Thanks for letting us know what a rockstar Adam is! Torro will always be here to help your business secure the funding it needs.

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