Reply from Total Adblock

Updated 6 days ago

Update 2026.04.22

Hi Susan,

Thank you for taking the time to provide us with your review. Your feedback is valuable to us, and we appreciate your shared information.

Your account has been fully cancelled and refunded and no further payments will be taken.

Refunds take up to 48 hours to appear in your account but may take up to 7 days depending on your account so please do not worry if it takes slightly longer.

To ensure you receive our message, please check your spam folder and inbox. Sometimes, email providers may filter our emails into the spam folder. If you don't see our email in your inbox, it's a good idea to review your spam folder and mark our email as 'Not Spam' to ensure future communication reaches your main inbox.

Kind regards,
Total Adblock Customer Care Team

________________________________________________________________

Hi Susan,

Thank you for taking the time to provide us with your review. Your feedback is valuable to us, and we appreciate your shared information.

We advise all customers that if they wish to cancel their account, please do not simply uninstall your software, you need to contact us in order to cancel the account.

To ensure a smooth cancellation process, we offer two convenient options for you to choose from. You can either cancel your subscription or request a cancellation by following the steps outlined in our Help Center. Alternatively, if you prefer direct assistance, you can reach out to our dedicated customer support team by completing the form and copying your review. They will be more than happy to assist you personally - https://help.totaladblock.com/en/trustpilot

Kind regards,
Total Adblock Customer Care Team

Reply from Total Adblock

Apr 10, 2026

Hi Paul,

Thank you for taking the time to provide us with your review. Your feedback is valuable to us, and we appreciate your shared information.

We advise all customers that if they wish to cancel their account, please do not simply uninstall your software, you need to contact us in order to cancel the account.

To ensure a smooth cancellation process, we offer two convenient options for you to choose from. You can either cancel your subscription or request a cancellation by following the steps outlined in our Help Center. Alternatively, if you prefer direct assistance, you can reach out to our dedicated customer support team by completing the form and copying your review. They will be more than happy to assist you personally - https://help.totaladblock.com/en/trustpilot

Kind regards,
Total Adblock Customer Care Team

Reply from Total Adblock

Updated Apr 9, 2026

Hi Veronica,

Thank you for taking the time to provide us with your review. Your feedback is valuable to us, and we appreciate the information that you have shared.

We understand that ensuring your device's security is a priority for you, and we want to assist you in achieving that.

To fully access and enjoy our services, we kindly request you to complete the following steps:

1. Download the extension: Please ensure that you have downloaded the extension for our service. I have attached the download link in case you require it https://download.totaladblock.com
Please visit our Help Center at help.totaladblock.com where we have articles explaining how to solve many common issues that our customers experience.

2. Installation: Once the extension is downloaded, follow the installation instructions provided. If you encounter any difficulties during the installation process, please refer to our installation guide within the Help Center.

3. Log in to your account: After successful installation, launch the extension and log in using your registered credentials. This will grant you full access to our services and enable you to take advantage of our features and benefits.

Kind regards,
Total Adblock Customer Care Team