Total Carbon Savings Reviews 

39
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Total Carbon Savings have gone above and beyond for me since first comunicating, we have just had Solar Pv and battery installed and I cannot be happier, such a friendly team and all the lads onsite... See more

Company replied

Rated 5 out of 5 stars

Total carbon savings were fantastic. We had solar fitted last week, process was straight forward. They give me a call and I ran through what my usage is and the reason why I wanted this system, 1... See more

Company replied

Rated 4 out of 5 stars

I had Total Carbon Saving do a full check on our property and they fitted loft insulation and fitted a new boiler and two additional radiators.the work was carried out very professionally and we are... See more

Company replied

Rated 5 out of 5 stars

Thanks for making our life easy and warm by installing a new boiler and replacing old boiler, what a great team Total Carbon have in the office communication was made so easy and professionally... See more

Company replied

Company details

  1. Solar Energy Contractor
  2. Gas engineer
  3. Insulation contractor

Written by the company

We are a renewables, insulation and heating installer in the North of England helping to keep homes warm and bills down. We want to make the most difference possible to the thermal comfort of your home and maximise on the funding and improvements you can receive.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

39 reviews

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4.7

All reviews

(39)

12 reviews in the last 12 months

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Rated 5 out of 5 stars

Extremely pleased! Thanks Connor

Connor couldn't have been more helpful in securing funding for my new central heating system. I originally had an old warm air heating system in. There was a couple of hurdles I needed to overcome but Connor guided me through the process. Once approved, the work started within the week which involved insulating the roof. The wet system started a couple of days later and completed within two days! They worked Saturday to Sunday which was very helpful as I was available to be around. The tradesmen who came to fit the system were excellent. They were very friendly, professionally and their work was neatly done re-laying carpets and tidying up. I am so pleased to have had the work done by Total Carbon Savings.

16 February 2025
Unprompted review
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Reply from Total Carbon Savings

Thank you so much for your kind words. We are thrilled you are happy with the work

Rated 5 out of 5 stars

I had a new boiler put in by total carbon saving

I had a new boiler put in by Total Carbon Saving, the lady that was dealing with me was called Hawra, this lady went to all length to ensure everything got sorted out for me such a pleasant and wonderful person.
The guys who came and did the job were so wonderful they took so much pride in the work they did to ensure everything was perfect and everything was working well.
The best thing for me is when you get workers coming to do a job is that you can have a good laugh with them, they were so brilliant.
I can not thank total carbon saving enough for all that they did, fantastic team.

25 February 2025
Unprompted review
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Reply from Total Carbon Savings

Thank you so much Veronica, we are thrilled you are happy

Rated 5 out of 5 stars

Great experience

I had a great experience with total carbon Ltd. Neil was very professional and sent me my EPC certificate quite quickly. Overall a great company to deal with.

14 November 2024
Unprompted review
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Reply from Total Carbon Savings

Thank you so much for your review, we are really pleased that you're happy with the work

Rated 5 out of 5 stars

Request for an EPC

I would highly recommend this company. Very professional and thorough and had my EPC within a few days.

23 December 2024
Unprompted review
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Reply from Total Carbon Savings

Thank you for taking the time to leave a review for us, it is much appreciated! We are glad you are happy with the service we provided

Rated 5 out of 5 stars

Absolutely professional service from…

Absolutely professional service from this company. I highly recommend these guys. Start to finish without any delays or even any mess. After the boiler was fitted they still answer any queries straight away.

17 December 2024
Unprompted review
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Reply from Total Carbon Savings

Thank you so much, we’re thrilled that you are pleased with the work!

Rated 5 out of 5 stars

Total Carbon Savings

Total Carbon Savings, were absolutely amazing. what they did went above and beyond and I'm extremely grateful for what they did for me. Several months ago my boiler was condemned for being unsafe. I was given there number by my Energy Supplier. After calling them and proving eligibility I was accepted for a grant, I was granted a new Hybrid gas boiler and Heat pump, solar panels and loft and wall insulation, the latter I already had. I only had to wait a couple of weeks and work began. Everyone who came to fit the boiler, heat pump, scaffolders and electricians who fitted the Solar panels. These guys were fantastic, as I have Disability's these people moved furniture and cleared the areas they needed to work. Putting no pressure on me. These guys were fantastic. There work and help was first class and I can't thank them enough and I would also like to say a big thank you to Conner who was my go to guy

23 July 2024
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Reply from Total Carbon Savings

Thank you for your kind words John, they are much appreciated. We are thrilled to have been able to help!

Rated 5 out of 5 stars

The work was done as quickly and…

The work was done as quickly and efficiently my house feels loads warmer and the work has made a massive difference to the house overall well pleased

20 July 2024
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Reply from Total Carbon Savings

Thanks for the review Sian, we're really pleased this has made a difference for you already

Rated 5 out of 5 stars

Do what they say they’re going to do

Tried a few different companies to help with our insulation, but Total Carbon Savings were by far the best. Prompt, excellent at answering queries, easy to understand and reliable. Helped by Connor and Paul, both of whom were friendly and did exactly what they said they were going to do when they said they were going to do it. What more can you ask for? We now have insulation, a heat pump and solar panels, all thanks to Total Carbon Savings

23 August 2024
Unprompted review
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Reply from Total Carbon Savings

That's fantastic to hear! thank you for taking the time to give us a lovely review

Rated 5 out of 5 stars

We can't speak highly enough of all the…

We can't speak highly enough of all the people at Total Carbon Savings, from their initial contact, Connor, the central heating installation lads and the solar team. The whole process from start to completion was handled superbly and very professionally and the finished work is of a very, very high standard. Thanks to Paul and Connor for their contribution during the whole process, which has taken less than a week to complete.
B & L Cumbria

15 August 2024
Unprompted review
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Reply from Total Carbon Savings

Thank you so much for your wonderful review! It is great to hear everything went well

Rated 5 out of 5 stars

Amazing service from Total Carbon Savings

The first contact I had with Total Carbon Savings was with Bryn. Bryn explained everything to me and then got the ball rolling, the thing I was most impressed with was Bryn's attention to detail. Total Carbon Savings insulated my bungalow with all the correct ventilation, installed a heat pump with a new central heating system and solar panels. As the installation began Bryn handed me over to Connor who managed the incredible team of guys who fitted everything. Again Connor's attention to detail was very impressive I never had to chase anything, Connor sorted the whole thing out for me. The work is all completed now and what a fantastic job it is. Thank you so much to the whole team at Total Carbon Savings.

2 June 2024
Unprompted review
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Reply from Total Carbon Savings

Thank you so much for your review Peter. We're so pleased you have had a good experience with us

Rated 5 out of 5 stars

I have recently had a combi boiler and…

I have recently had a combi boiler and an electric fire fitted the team were efficient, polite and very neat. I would definitely recommend them.

24 May 2024
Unprompted review
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Reply from Total Carbon Savings

Thank you for your lovely review Enid. We are so pleased we were able to help

Rated 5 out of 5 stars

Amazing upgrade and professional performance all-round.

"We're going to hit you like a hurricane" one of the installers warned me with a grin. And they did. In a storm of action over a couple of weeks the house received a tremendous upgrade in all energy efficient measures as Connor at Total Carbon Savings pulled out the stops to organise and deliver everything possible in a brisk and professional fashion, which included the installers making sure they tidied up after themselves.
Wow. Is all I could seriously say as I sat back and admired every step of the process.

I know there are plenty of agencies out there touting themselves as ECO4 suppliers and I wasn't certain if this would work given the bad reputation of many out there but Connor and Total Carbon Savings made this experience one of the most rewarding I've received in years.

Brilliant experience!

17 April 2024
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Reply from Total Carbon Savings

We are thrilled that you had such a great experience Michael, thank you for your review!

Rated 5 out of 5 stars

First class customer service

First class customer service from sales manager Connor Murray. He was very warm, receptive and helpful. The install of Boiler, heat pump and solar panel was very smooth and well organised from the Plumbers, electricians and scaffolding. The whole process was completed in a timely manner with great communication throughout.
I would highly recommend. Thank you.

11 April 2024
Unprompted review
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Reply from Total Carbon Savings

Thank you for your review. We are thrilled that everything went smoothly and we were able to help

Rated 5 out of 5 stars

Great work from the team.

Great work from the team. Boiler and cavity wall insulation have made a massive difference to the heat in the house.
The support team was also very helpful.
Would highly recommend.

Thank you so much.

28 February 2024
Unprompted review
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Reply from Total Carbon Savings

You are very welcome Lloyd, glad we could help and you had a great experience!

Rated 5 out of 5 stars

Fantastic service from total carbon…

Fantastic service from total carbon savings , I have to admit I was very sceptical about this but Connor and Sarah were great and talked me through the process and explained everything.
Within 2 weeks I had Lee and his team round who worked extremely hard in poor conditions and installed my new boiler in 1 day they were absolutely brilliant.
I can’t thank you guys enough. The after service was great too I’d recommend these guys to anyone

Thank you again.

20 December 2023
Unprompted review
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Reply from Total Carbon Savings

Thank you for your wonderful review! You are most welcome. We are thrilled that you are happy with the work we can carried out for you

Rated 5 out of 5 stars

Totalcarbonsavings Great Service

Had contact with TBS(Totalcarbonsavings).Beginning of Dec 2023,when Connor rang me about my application for the ecogreen scheme,by the 13th Dec 2023 i had a new boiler,new fancy radiator fittings,old back boiler out,and a focal point L.E.D electric fire put in as well,(didnt expect that).brand new A rated combi boiler installed,all radiators drained as well,its absolutely brilliant.Thanks to the yorkshire lads who did the install,Leigh,Andrew,Kieran,and of course a mention to Kevin,a suit with brains,( a scouse lad) very nice lad to deal with very knowledgable,Leigh,Andrew,Kieran who installed eveything were first class,quick and precise,a credit to (TCS) they arrived at 09.30 and by 1700hrs they had took a back boiler out,and gravity cistern,drained system,put new thermostatic rad controls on,installed a combi boiler,new flue,detectors installed,smart gadgets,everything,well done lads,thank you,and thanks toTotalcarbonsavings,especially Connor who got the ball rolling for me,nice guy,easy to deal with,very good communication,keeps you informed what is going on,thanks Connor,everybody worked hard and i appreciate that well done lads,and thank you Totalcarbonsavings what a great service,Ian M

12 December 2023
Unprompted review
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Reply from Total Carbon Savings

Thank you so much for your kind words! We are thrilled that your installation went well. Connor will be back in touch in a couple of weeks to make sure everything is still running well for you!

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