Total Drinks Reviews 174

TrustScore 4 out of 5

4.2

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Rated 2 out of 5 stars

Well u can improve with proper delivery times was a birthday gift that never came till 2 days after yodel should have delivered on the wed not received till sat and then must ov been passed onto royal... See more

Rated 5 out of 5 stars

Excellent customer service from Total Drinks. I inadvertently ordered the wrong product. On realising my mistake I emailed customer services asking if when I received my order I could return it and r... See more

Company replied

Rated 5 out of 5 stars

I was looking for something specific - a mix of some Spanish beers to be delivered to someone as a gift. Not only did TotalDrinks have exactly what I was looking for (rival sites just sold whole cra... See more

Rated 5 out of 5 stars

We found one of our favourite wines at a very competitive price. The ordering process was very easy and the delivery timescale was quick. We were well informed about the delivery progress. The items... See more

Company replied

Company details

  1. #80 of 84 best companies in Alcohol Store

Written by the company

Total Drinks is a one-stop shop for all your beer, cider, wine, champagne, and spirits needs. We stock an extensive range of bottles and cans from all leading brands, craft suppliers, vineyards, and distillers. Our extensive range is continually evolving with seasonal beers and one-off specials. We also offer various gift options, including whiskey, champagne, and beer gift boxes.


Contact info

4.2

Great

TrustScore 4 out of 5

174 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

Well u can improve with proper delivery…

Well u can improve with proper delivery times was a birthday gift that never came till 2 days after yodel should have delivered on the wed not received till sat and then must ov been passed onto royalmail?? So 3 days late for a special birthday which is not good enough emailed your company few times and still no reply shocking service

8 May 2026
Rated 1 out of 5 stars

I purchased 6 bottles of Blossom Hill…

I purchased 6 bottles of Blossom Hill Chardonnay. I only like the one with the Orange Label,.I was sent the one with the Blue Label.The two are completely different. The blue Label one is totally undrinkable. The one advertised had the orange Label on it.Ive waisted £47.00.Very dissatisfied.

15 February 2026
Rated 1 out of 5 stars

Order gone wrong in all ways, a terrible experience

I ordered as a gift but received a ridiculous substitutes instead with only one bottle beer being the only product out of 6 bottles not substitutes. It was a painful gift as other beer bottles could easily been picked up from supermarket at also cheaper prices. So what was supposed yo be a trial of craft beer taste for my hubby turned into a bad gift of substitutes we even already had at home.
I emailed the customer service of my grievance and have not received any response.
I feel deceived and wasted money .

9 February 2026
Rated 5 out of 5 stars

Wkd iron brew

I would recommend this company any day of the week. I was searching for drinks for my hubbys 60th, these guys were the biscuit, not only did they have the drinks but were a great price and the delivery was super quick . Thank you so much guys and I defo will be ordering again

2 February 2026
Rated 5 out of 5 stars

Efficiency

Once received, a couple of bottles were broken so they sent me another full 24 bottle pack as a replacement.
Very efficient once they had received their order.

8 December 2025
Rated 5 out of 5 stars

First class service

Very impressed with the speed my drinks arrived. They were so well packed and the price was very competitive too. I would not hesitate to use again.

2 December 2025
Rated 5 out of 5 stars

Brandy

I bought this brandy for my husband as a Christmas gift. I hope he likes it. The packaging is very pretty, and the brandy looks beautiful in it, and it's also something sweet. Great.

1 December 2025
Rated 2 out of 5 stars

Item not received

Placed an order 27/11/25 ,got a confimation email and nothing since ,emailed and no responce ....
I wouldnt order if wanting to give as a gift .....

8 December 2025
Unprompted review
Rated 5 out of 5 stars

Best around 5stars!

Had a problem last time which company resolved so quickly so didn’t hesitate to use again. From ordering to delivery is easy and quick. Thankyou

28 October 2025
Rated 5 out of 5 stars

Perfect thanks

Perfect thanks, very fast reply to email rectifying a mistake I made on the address. Good value and delivered on time, very happy recipient!

9 September 2025

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