Total Life Changes Reviews 2,130

TrustScore 2.5 out of 5

2.3

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Rated 1 out of 5 stars

Someone used my email address without my permission to place an order. Since then, I've been inundated with emails from this company. I've sent them multiple messages asking to remove me from their da... See more

Rated 1 out of 5 stars

Honestly, I can’t believe TLC had the nerve to ask me for feedback on a product that hasn’t even arrived. It’s been 23 days since I placed my order, and I’m still sitting here empty-handed like an i... See more

Rated 4 out of 5 stars

The company is good overall. The things I think that can be improved are the length of time it takes for items to restock ie, matrix, I also believe if you are purchasing a bundle or kit it should be... See more

Rated 5 out of 5 stars

All the negative comments sound like the same person lol. Anyways I love everything about TLC. My favorite products are NutraBurst, Matrix, NRG, Raspberry and Lemon Iaso tea. This is coming from a wom... See more

Company details

Information provided by various external sources

Making Total Life Changes starts today! Join the team with the tea and get ready to win. Your Total Life Change awaits.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

2k reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Customer support

I sent an email last week. I did not get a response so I called this week. The representative was very helpful & informative. He found my email and said it will be handled within next day or two.

21 August 2020
Unprompted review
Rated 4 out of 5 stars

Customer Service Assistance

Since COVID-19 the months of April 2020 through July 2020 was terrible. As of August 2020 it has improved. We understand due to COVID-19 things got out of wack. Thank you for hanging in there Customer Service Team!

21 August 2020
Unprompted review
Rated 3 out of 5 stars

It still is very hard to get through to…

It still is very hard to get through to customer service which is so frustrating. I also haven't been able to get through my last 2 orders have had issues my nutraburst was broken so I didn't get to enjoy it then my next order after that I paid for and never received at all $114 gone. I have had team members quit because of commission issue and not being able to get through to customer service fAst enough.

21 August 2020
Unprompted review
Rated 5 out of 5 stars

EXCELLENT ..

EXCELLENT ... The best thing that happened to me in my life Happy to be part of this wonderful ... Company with special attention for me and my clients ... great satisfaction. I feel blessed to bless a total change in my life I LOVE BEING A LIFE CHANGER

21 August 2020
Unprompted review
Rated 5 out of 5 stars

Since i started using TLC

Since i started using TLC, I feel more energetic, lost 15 lbs, and 3" from my waist. I will keep using these products, even after I reach my desired weight.

21 August 2020
Unprompted review
Rated 5 out of 5 stars

TLC Have Values

TLC is an awesome company that provides great products and send their love by mail presenting their core values card with each package. The company is passion about what they do and enlightens each customer to have a mindset for their life.

21 August 2020
Unprompted review
Rated 1 out of 5 stars

The customer service was horrible

The customer service was horrible. Getting emiled back to email another department that didn't respond for a month. To come back an say email another department. Not customer friendly no help what so ever. Definitely not for the people. Money gets you answers.

21 August 2020
Unprompted review
Rated 5 out of 5 stars

I love our products and what we stand for…

I love our products and what we stand for. The NRG is my favorite absolutely a life saver. I enjoy when a customer tells me how much they love the product. I enjoy helping people make a healthy choice. Glad I said yes.

21 August 2020
Unprompted review
Rated 3 out of 5 stars

Always grateful

I know Tlc is striving for improvement with customer service, leadership and product availability but those are the 3 things that come to mind for my review.
I haven’t experienced it first hand too much but the leadership could use more training/practice in positive communication.
The products are great but I’m not a fan of the upline marketing.

21 August 2020
Unprompted review
Rated 1 out of 5 stars

I was asked for the same info over and…

I was asked for the same info over and over again and then was told there was not enough info to make a decision. You shouldn't advertise specials if you don't have the capacity for life changers to get the products and the website should be able to handle the amount of people trying to get the special. When I go on there for a special its time consuming and frustrating. And very disappointing when I dont get my products. Its very distasteful.

21 August 2020
Unprompted review

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