Totally Wicked USA  Reviews 

4,653
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Wicked service (in a good way)! I've been a customer since 2011 and I have never been disappointed not even once. From their fast delivery to their customer service. Way to go!

Rated 5 out of 5 stars

Great customer service. FedEx left package on front door. Got home but package missing. Call Totally Wicked & they sent a replacement order while they investigated. FedEx delivered to wrong address. N... See more

Company replied

Rated 5 out of 5 stars

Often times, it's not the product, but the people providing that product who earn our business. One person did that for me. My mod came defective. The fire button was "off". It looked like the man... See more

Company replied

Rated 4 out of 5 stars

Did have a tiny problem with a shipment but the service and speed of fix was awesome. Have used th company for a while and never before had any problem. Sure they are super busy with liquidation so... See more

Company details

  1. Electronic cigarette store
  2. Tobacco shop

Information provided by various external sources

Hello and welcome to Totally Wicked (TW). At the heart of our business is our customers. Without you, we have no business. While all businesses will be equally as effusive about the importance of their customers, the delivery on this intent often fails to live up to the expectation this focus suggests.


Contact info

4.8

Excellent

TrustScore 5 out of 5

5k reviews

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No recent history of asking for reviews

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4.8

All reviews

(4,653)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Been a customer since 2013

Been a customer since 2013. December 26, 2013 to be exact. Who doesn’t remember the day they quit smoking?!? Always great customer service and fast shipping. Love the rewards program, too. I’ve never even looked for another company.

3 February 2019
Unprompted review
Totally Wicked USA  logo

Reply from Totally Wicked USA

Thanks for the review, Karen, and congrats on being tobacco free for over 5 years!

Rated 5 out of 5 stars

mail e juice

I could not make a online file for you, it took awhile, but after I put order in, it arrived safe n sound. I even got a free juice and a pretty pen! Thank you very much, I will order from you again!!!

2 February 2019
Unprompted review
Totally Wicked USA  logo

Reply from Totally Wicked USA

Thanks for the 5 star review, Tiffene!

Rated 5 out of 5 stars

I love this company

I love this company. Been with them since they first started in the USA. Will always buy from them as long as I can.

2 February 2019
Unprompted review
Totally Wicked USA  logo

Reply from Totally Wicked USA

Thanks for the 5 stars, Donald!

Rated 5 out of 5 stars

Meets and Exceeds Expectations

When I researched companies that offer vaping products about a decade ago, I looked for one that offered products that met the highest standards for purity and safety, as well as competitive pricing. Totally Wicked USA met my criteria and continues to do so today. I recommend the company without reservation.

2 February 2019
Unprompted review
Totally Wicked USA  logo

Reply from Totally Wicked USA

Thanks for the kind words, Julie!

Rated 5 out of 5 stars

Been using for years

Been using for years. Best flavors and nic
Ships overseas quickly. Highly recommend

2 February 2019
Unprompted review
Totally Wicked USA  logo

Reply from Totally Wicked USA

Thanks for the endorsement, Nick!

Rated 5 out of 5 stars

Best service

Best service, best selection, fast delivery

30 January 2019
Unprompted review
Totally Wicked USA  logo

Reply from Totally Wicked USA

Thanks for the feedback, Rhonda!

Rated 5 out of 5 stars

The Totally Wicked representative was…

The Totally Wicked representative was very helpful. She understood my problem and quickly knew how to remedy it. Totally Wicked is the only place I will shop for electronic cigarettes.

29 January 2019
Unprompted review
Totally Wicked USA  logo

Reply from Totally Wicked USA

Thanks for the endorsement, Ann!

Rated 5 out of 5 stars

Great!

Fast shipping, great prices, all around excellent experience!

26 January 2019
Unprompted review
Totally Wicked USA  logo

Reply from Totally Wicked USA

Thanks for the 5 stars, Bruce!

Rated 5 out of 5 stars

sameday shipping

sameday shipping. repeat customer. recommended

25 January 2019
Unprompted review
Totally Wicked USA  logo

Reply from Totally Wicked USA

Thanks for the endorsement!

Rated 5 out of 5 stars

Fastttt shipping.

Fastttt! and fair. I trust this company.

22 January 2019
Unprompted review
Totally Wicked USA  logo

Reply from Totally Wicked USA

Thanks for the feedback, Greg!

Rated 5 out of 5 stars

Totally Wicked Rocks!!

As always, super fast delivery and an A-one product. I love the patriot liquid range, such a smooth smoke. Thank you Totally Wicked you rock!!

22 January 2019
Unprompted review
Totally Wicked USA  logo

Reply from Totally Wicked USA

Thanks for the 5 stars, Jan!

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