Total Motor Care Reviews 

116
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 24 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service received, highlighting the team's efficiency and professionalism. Many appreciate the friendly and helpful staff who keep them well-informed throughout the repair process. The quality of repairs is frequently noted as superb, with vehicles returned looking new and work completed meticulously. Beyond the excellent service, many people also noted that the company fosters strong loyalty, leading them to return for all their motoring needs over many years.

What people talk about most

Service

Users describe positive interactions with service, consistently praising the exemplary service, fair prices,... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, helpfulness,... See more

Quality

Clients share positive opinions on quality, consistently highlighting the exceptional and superb standard of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I can’t praise Total Motor Care enough for their professionalism, attention to detail, and fair prices. I’ve used other local garages in the past, but ever since they replaced the alternator on my car... See more

Rated 5 out of 5 stars

Unfortunately for me my car decided to break down. I managed to get a recovery to it and contacted total motor care to see if they could at least look at it, very late on a Friday afternoon. Dave was... See more

Rated 5 out of 5 stars

I recently had my car repaired by TMC after an accident, and I couldn’t be happier with the service I received. The team did an excellent job — my car looks as good as new. The process was smooth an... See more

Rated 5 out of 5 stars

I had an absolutely fantastic experience with this Bodyshop. They handled everything with my insurance company, which made the entire process seamless and stress - free. The staff was incredibly fr... See more


Company details

  1. Car service

Information provided by various external sources

Accident Repair Centre | Jig Facilities | Low Bake Oven | Four Wheel Alignment | Air Conditioning Re-gassing | MOT / Service Centre | Car and commercial MOT Motorbike


Contact info

4.9

Excellent

TrustScore 5 out of 5

116 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.9

All reviews

(116)

24 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We’ve had a few unfortunate issues with…

We’ve had a few unfortunate issues with our car recently. However, one quick phone call to this lovely garage and they always try to accommodate us to look at the car the same day (which the majority of the time they have). They have saved us multiple times, I really can’t fault them. Their customer service is above and beyond. Our son is now using their services too. Refreshing to find a garage who you can fully trust to do the work to a high standard, not do things that don’t need doing and for a reasonable price!!

7 August 2025
Unprompted review
Rated 5 out of 5 stars

Great garage, would highly recommend.

Had my car in for some work, brakes and discs, whilst I was there they also offered to do my MOT and they were cheaper than my car’s garage. They also noted the damage that was noticed by my main dealer and came with a price that was less than half of the main dealer and did the work and it was brilliant. Service was amazing too. Top work, quick, great pricing and quality customer service.

9 September 2024
Unprompted review
Rated 5 out of 5 stars

Unfortunately for me my car decided to…

Unfortunately for me my car decided to break down. I managed to get a recovery to it and contacted total motor care to see if they could at least look at it, very late on a Friday afternoon. Dave was extremely helpful and had the diagnostics machine ready upon my arrival. The problem was identified and the new part was refitted the same day. Very please with how efficient and professional the team at total motor was.

1 August 2025
Unprompted review
Rated 5 out of 5 stars

I cannot fault the service I received…

I cannot fault the service I received from total motor care, within hours of reporting the accident on my vehicle. They had already organised a replacement vehicle for me which was like for like, the handover was very simple quick and easy. The repairs to my vehicle were done very quickly and efficiently and looked like new and my vehicle was returned to me in a nice clean condition, and again the hand over to get my vehicle back was a pleasant experience and at all times I found everyone that I spoke to, to be very polite, well mannered and courteous.

16 June 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Everything clearly explained, courtesy car provided car came back valeted like new. Can’t fault.

24 June 2025
Unprompted review
Rated 5 out of 5 stars

Great Place For Your Vehicles Needs

I was greeted with a smile, Very friendly staff. They were so professional & thorough going through the repair process for my car, When I picked my car up it was a top notch repair
Highly recommend 5☆+

2 June 2025
Unprompted review
Rated 5 out of 5 stars

Great service still exists

Great service still exists. Had a problem with squeaky brakes that the dealer would only look at in a month. Called TMC and they said bring it down immediately - they then fixed it at zero cost.

28 May 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service, fantastic job

Brought my vehicle in for a few repairs even though they were fully booked they were able to get my vehicle fixed the next day appreciate Dave and the team for getting the job done!

Would highly recommend thank you!

10 April 2025
Unprompted review
Rated 5 out of 5 stars

Great service.....

I've been using TMC for a few years now and would have no doubts in recommending them to anyone. Fremiendly, helpful and welcoming, don't charge the earth and do a great job.

3 April 2025
Unprompted review
Rated 5 out of 5 stars

Work experience

Thanks to dave for taking me on for work experience I've really enjoyed myself here at total motor care its be a fun and educational 2 weeks and I look forward to possibly coming back here.

2 April 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Mot failed, they went out there way to get the parts come in put on and mot re taken all while a waited...A+++++, Recommended, Thank you so much..

27 January 2025
Unprompted review
Rated 5 out of 5 stars

excellent service

Really excellent service from Craig at Total Motor care in Sandwich.
Assessed car in the period between Christmas and New Year, then booked in. 02 January.
We were provided with a good quality loan car with automatic gearbox (much to my wife's relief)
Kept informed throughout repair.
The car body repair is excellent and the car looks like new. Thank you

9 January 2025
Unprompted review
Rated 5 out of 5 stars

I've had my Subaru for a repair at TMC…

I've had my Subaru for a repair at TMC and I can't praise them enough. I have been kept updated on the repair of the car. Very professional and would highly recommend these guys. They definitely know what they doing. Thank you to all of you from TMC for a brilliant job you've done. All the best!

22 January 2025
Unprompted review
Rated 5 out of 5 stars

Mini countryman

I bought a mini countryman that was in a N category. I bought it unseen so I was naturally apprehensive. I could not be happier with the car. It looks brand new and I have managed to buy a car that was completely out of my price range if it had not been in a category. Total motor care did the repairs and gave 5 years warranty with the body work. Dan is a brilliant bloke to deal with and has gone above and beyond what I asked him to do.

15 January 2025
Unprompted review

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