From start to finish, Christian and his team took the stress out of moving from Belgium to the UK. We had quite a short deadline to get things organised and no idea where to start or what was involved... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Total Moving Solutions offer clients a full move management service and with a combined team experience spanning over 20 years in the industry, it is reassuring to know you are in safe hands. All of our clients moves are tailored to their personal needs, budget and requirements with the added reassurance that we have a number of reliable partnerships with leading removal companies. Most of which are accredited with industry standards such as the British Association of Removers (BAR) and the International Federation of International Movers (FIDI). With the partnerships we have, we have the flexibility to overcome any issues which could arise, giving clients peace of mind and reassurance when booking with Total Moving Solutions.
44 Hall Lane, WS9 9AS, Aldridge, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Dealing with Christian from start to finish has been a very positive experience. He made the whole process very easy and kept me updated at every point. I would definitely recommend Total Moving Solutions. It was a big move from the UK to Northern Ireland and I would not hesitate to use them again. Thank you so much!

Reply from Total Moving Solutions
I couldn't ask for a better removal service! Every single person working for this company is absolutely wonderful. From start to finish, they were not only professional but also incredibly kind. Their dedication and efficiency made the entire process seamless and stress-free. I highly recommend their services to anyone in need of a reliable and friendly removal company.

Reply from Total Moving Solutions
I had to ship items from
My parents estate. It was not a pleasant task but honestly without Christian at Total Moving Solutions I don’t think I could have done it at all. Every step of the way he helped me, even for final delivery. The gentlemen who came to pack up the stuff were also wonderful. Thank you so much for making a difficult situation easier. Christian you are the best!

Reply from Total Moving Solutions
Mike made the experience of moving from Ireland to England with very short notice as stress free as possible and at a very affordable price. The local partners who did the packing and moving were careful and through. An overall smooth, excellent moving experience.

Reply from Total Moving Solutions
Review Total Moving Solutions (TMS)
14.08.2024 till 02.09.2024
Through a search on the internet I got in contact with Total Moving Solutions (TMS).
I was going to move from the UK To Germany.
They were the only company, who asked me to choose a total volume of my household, and that appealed to me, as I had measured everything, and it was different to how other companies did it.
Unfortunately TMS used a Dutch company, Schmidt Global Relocations (SGR), to actually perform the move - pick-up - storage (19 days) - delivery.
On delivery several items were missing. One of the Polish removers persuaded me to sign for the delivery, as he claimed I had eight weeks to complain. This was not true, as the time to complain later turned out to be only seven days.
Out of the 120 items, six were missing and three items totally ruined. How can so many items disappear, or is there something organized behind?
It was obvious that the removers’ handling of the goods was rather heavy-handed. Furniture was scraped, dented, and chipped. Several handles broken off the furniture. Items inside boxes were squashed and broken.
TMS had expected me to sit outside my entrance and note what was delivered. This I obviously did not do, and was later blamed for this. As I had done all the packing myself, they also blamed me for this, as I did not wish to pay extra for packing service.
In all fairness I should mention I was compensated some, however no money will replace special items of sentimental value.
Not a company I would recommend and especially not SGR.

Reply from Total Moving Solutions
Excellent and clear communication, expert packaging, super quick transfer (from door to door 5 weeks!), all arrived in one piece, nice people, would recommend 10/10

Reply from Total Moving Solutions
My point of contact was Mike Godwin. The shortest way to describe him is that he is a professional gentleman. What he promised is exactly what we got - no hidden fees, no tricks, nothing! They offered the best price and the best service I could ask for in an intercontinental move. The way everything was packed, handled and delivered in the UK and Australia was very professional and beyond perfect.
I would definitely recommend to use TMS because it doesn't get any better than this. Thanks for the PERFECT service and professionalism.

Reply from Total Moving Solutions
Christian was great throughout, really attentive, informative, and did what he said he was going to do!
His partners collected the stuff on time, and then we got all our items when they said they were going to deliver, so can't fault at all :)

Reply from Total Moving Solutions
Overall it was a very smooth move.
I really appreciated that all paperwork was organised by the company. The lads were extremely professional loading their truck and used ever square inch to fit everything within the booked cbm.
Time frame was as predicted and nothing was missing.
Queries during transport were dealt with immediately.

Reply from Total Moving Solutions
I would like to thank Total Moving Solutions, and particularly Chris and Melissa, for their time, hard work and efforts in helping me throughout my move from London to Valencia.
They gave me a very valuable help in organizing the move, preparing the needed paperwork to avoid issues with the Spanish customs, and managing the relationship with the removal firm and with the insurance company. I am also very happy with the timely, always kind, good-humoured and effective communications with their team (a crucial factor in making all this as efficient and painless as possible), and with the fact that costs were kept exactly as initially agreed, and overall fair and competitive vs. other transport firms/brokers. While requiring some flexibility on the client's side (I opted for a groupage service, though) for both collection and delivery dates, the removal happened within the agreed timeframe.
I am not giving them 5 out of 5 because my motorbike suffered some minor damages during the move (the rest of my things were moved without damages and all came to my apartment’s door the day we had agreed). Whilst the issue with my motorbike was satisfactorily resolved through the insurance coverage, and TMS helped decisively in smoothing things out with the insurance team, that would have been avoidable with better care by the transport firm’s side (which were however fair in recognizing the damages) and it implied some additional stress for me to solve things (i.e. bringing my motorbike to a garage, waiting for spare parts, dealing with the insurance etc).
All in all, I would recommend TMS for similar moves, and I would contact them again if I needed their services in the future.

Reply from Total Moving Solutions
Used TMS when relocating from the UK to Ireland. Dealt with Christan who was very helpful and managed the whole process for us. Highly recommend.

Reply from Total Moving Solutions
I used TMS to ship my personal items from the UK to Australia when I relocated. I dealt with Jason. Throughout the entire transaction, he communicated incredibly well. A stressful inter-continental move made simpler by a company that knows what they're doing and actually seems to care about it's customers.
My items have recently arrived undamaged and carefully packed.
Great service from TMS and from Jason.

Reply from Total Moving Solutions
Good communication, efficient and value for money service

Reply from Total Moving Solutions
We used TMS to move relocate to New Zealand and have had a first rate experience. Scott, Melissa and the Team were with us each step of the way, and able to flex to our arrangements as they changed in New Zealand. We had a few small breakages en route - nothing costly, and the insurance excess would have wiped out any recovery. So TMS offered a small in-house gesture of goodwill, which was a very decent touch at the end of an all-round excellent experience. We won't be using TMS again as we're definitely not moving to the other side of the world again (!) but would strongly recommend them.

Reply from Total Moving Solutions
TMS made our move to New York from the UK so easy, Christian and the team where extremely responsive and helpful and the cost was very competitive! With so much to do as you can imagine with moving to another country, Christian and the team took the reigns with our furniture relocation and from collection to delivery in New York, I didn't have to worry about it, it was all done for us, even packing and unpacking at the other end, very professional, seamless service that I would highly recommend, we will be using TMS again when we return to the UK in 4/5 years time.

Reply from Total Moving Solutions
Really sorry I missed saying I would highly recommend

Reply from Total Moving Solutions
Scott and the Total Moving Solution team were amazing! They communicated clearly every step of the way in my move from Bristol to Australia and were a super competitive price. I wouldn't hesitate to recommend them to anyone moving near of far.

Reply from Total Moving Solutions
Many thanks to Christian and TMS for arranging the removal of our items to the west coast of Scotland, fantastic service from start to finish!

Reply from Total Moving Solutions
TMS were very professional from start to finish. Communication with Christian and the rest of the team was very thorough and and it was a pleasure doing business with them. Appointments were kept punctually and a friendly service was provided throughout. Would definitely recommend to anyone and would certainly use again myself.

Reply from Total Moving Solutions
HIGHLY RECOMMEND! I Cannot recommend the team enough. Very good communication, all questions & queries were answered very quickly. Very friendly team turned up on the day for our house move. They were even slightly earlier than planned. Very happy with the service & would use again

Reply from Total Moving Solutions
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.