Total Pest Control Reviews 149

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 24 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and friendly demeanor, often highlighting their helpfulness and understanding during difficult situations. Many people appreciate the efficient and effective service provided, noting that issues were resolved quickly and thoroughly. However, some customers were dissatisfied with the effectiveness of the treatment, mentioning that the proposed solutions did not fully resolve their pest problems. A few other people also felt that the sessions were inadequate to address the issue completely.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism, knowledge, and... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the helpful, friendly, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Tony is amazing...what a gent and so full of knowledge! We have a reoccurring rat problem at my aunts and so have had pest control out previously, but they just tend to put poison down for a few visit... See more

Rated 5 out of 5 stars

We have had a problem with rodent infestation in our property. We contacted Total Pest Control via our management service. Technician Jemma, attended and laid bait. This was quickly consumed by rod... See more

Rated 5 out of 5 stars

We had a Rat problem at my in-laws, Jack made three visits to the property and identified the vermin point of entry on the first visit! I followed his advice and by the third and final visit no more... See more

Rated 5 out of 5 stars

Gem from pest control was absolutely fantastic. She instantly put my mind at ease with her positive and professional approach. She went above and beyond in her work, and when she left, I felt like a h... See more


Company details

  1. Pest control service
  2. Bird control service

About Total Pest Control

Written by the company

Total Pest Control have over 30 years experience in all types of commercial and domestic pest control. We protect against pests such as birds, rodents crawling insects, as well as offering routine pest prevention visits. VISIT OUR WEBSITE

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

149 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Fantastic job completed by the 2…

Fantastic job completed by the 2 operatives. They really went the extra mile to ensure the job was completed to a high standard. Prior to the completion of the job the surveyor was incredibly professional and knowledgeable. Overall a great professional job done. Thank you.

14 April 2022
Unprompted review
Rated 5 out of 5 stars

A Great Service

A great service provided to both of our company sites. We are provided with monthly reports for our auditing needs as well as ad-hoc visits when requested. Any queries are handled in a prompt and professional manner.

6 April 2022
Unprompted review
Rated 5 out of 5 stars

Destructive little visitor in my home.

Had a problem with a rat or mouse, not sure which. It caused a lot of problems in the house. Called David in the morning and he said he would be around that afternoon. He came right on time and sorted out the problem. Verified that the rodents were no longer in the house and filled in a report. I had no idea that such a little animal could cause so much damage. It was eating through the kitchen wires. It could have fried itself.
I was very impressed at the speed of this company. I know where to go now, if I hear little tap dancers on the ceiling again. Thank you David. I very much appreciate your help.

26 March 2022
Unprompted review
Rated 5 out of 5 stars

Loft Clearance

Had a historic rat infestation in the loft. Max & Alex & Tony removed all the contaminated loft insulation, cleaned and disinfected the whole area, and replaced all the insulation with new to current guidelines. The guys were efficient and helpful and left the house immaculate. No hesitiation in recommending them to potential customers.

17 March 2022
Unprompted review
Rated 5 out of 5 stars

Total Pest Control....Totally Brilliant!…

I have used Total Pest Control for a number of years whilst working for an organisation that has a large portfolio of properties. Total Pest Control have always resolved any pest control issues promptly and efficiently at a reasonable cost. Total's Surveyor Jody always provides us with an excellent service, great communication and always on hand for expert advice. Would certainly recommend.

10 March 2022
Unprompted review
Rated 5 out of 5 stars

Happy Customer

Recently used Total Pest Control to treat floorboards for 'timber and damp' (woodworm/insecticide and rot/fungicide).

Great communication with Steve. Jay and Nick were a friendly team and did a great job. Good price. Happy customer.

8 March 2022
Unprompted review
Rated 5 out of 5 stars

Pest Control

Total Pest Control were used to eradicate a rat problem in my house. They were very helpful and informative and cleared up the problem in a short time

7 March 2022
Unprompted review
Rated 5 out of 5 stars

Heartily recommend Total Pest Control

Can't believe what a positive experience we have had from TPC. We approached several firms for quotes before coming across them. Steve the surveyor responded promptly, coming round to investigate the problem (removing rat droppings from loft insulation) and give a quote, which we accepted. Alex and Jay came round and got the work done professionally and efficiently. They were people we felt comfortable in having in our home. With all three staff, I was impressed by the care they took to explain what they were doing, giving us plenty of time to ask questions. They were polite and considerate at all times.

16 February 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service from Steve who came…

Excellent service from Steve who came to look for bedbugs. He carried out a full assessment and deemed no bugs but not after an hour of searching every crevice. He have advice, suggestions and then followed up with an email and text. A superb service. Highly recommend

4 February 2022
Unprompted review
Rated 5 out of 5 stars

A reliable professional and sensibly costed experience

Thought we had mice making surprise Christmas visit to nibble chocolate coins, but turned out to be rat(s). Having never had such a problem before I googled, and made a couple of calls. Some quoted very high cost +VAT for a single visit plus extra per additional visit. Came across TotalPestControl UK- called and was quoted a price for three visits that the "other" mob wanted for one. Very efficient and helpful on the 'phone and able to get rapid visit just before Christmas. This helpful performance carried through all the way with their Bristol based Jay an absolute star. He was professional, pleasant, punctual and took time to answer my various questions. "Rattie" now gone after the three visits , but I would certainly use them again if needed

16 January 2022
Unprompted review
Rated 5 out of 5 stars

Excellent

They investigated possible rodents in my loft. Very happy with the service. Completely put my mind at ease and made sure I wasn’t being charged above my needs. I’m very pleased with the first visit.

25 September 2021
Unprompted review
Rated 5 out of 5 stars

wasp nest

spoke on phone with these guys earlier to request assistance in removal of a wasps nest and within 25mins they were at my house! nest dealt with an wasps gone! excellent service provided an 100% recommended for all your pest control needs.

22 September 2021
Unprompted review
Rated 5 out of 5 stars

5" professionalism

Wow! What a fast response. From messaging to turn up 10 minutes later.
Not even a local firm, but they were in the area.

Punctuality, superb, can't get better timing.
The 2 men were fair, friendly and professional.

We were told about the process that would take place and why.

Health and safety measures were in place. Came fully kitted out.

Offered us 100% guarantee of eradication, and if we had any further issues, they would come out free of charge.

I was concerned it was going to be costly, because we are on a tight budget. Other firms we contacted itemised and priced up each part of the Treatment, Which added up to more than we were comfortable with.

I have no hesitation in giving Total Pest Control a 5* teview.

If you're wondering which company to ring, Total Pest Control 07757648794 is the one.

A big thumbs up to Total Pest Control, from Tingley Leeds.

Thank you guys.

Dawn

16 September 2021
Unprompted review
Rated 5 out of 5 stars

Very good service!

Very good service!
Had the dreaded wasps in the sofet. Arranged through the council and was called 2 days later in advance of attendance, greeted by Robert who was very professional, friendly and helped with all the questions I had. All sorted within 20mins. Now we can have the windows open again. I would definitely recommend to others.

16 September 2021
Unprompted review
Rated 5 out of 5 stars

A wasp problem was quickly and…

A wasp problem was quickly and efficiently sorted. From my first call to John's quick visit the whole operation was friendly, efficient and thoroughly professional. I have no qualms about recommending your services. A very satisfied customer. Thank you.

2 September 2021
Unprompted review
Rated 5 out of 5 stars

Great service, vey prompt

Great service, somebody called back within an hour to arrange to visit and arrived 2 hours later. Was very through looking for evidence of where mice had been. I felt reassured my dog couldn't get to any poison being put down, as its in lockable boxes. This was my biggest concern. Thank you very much Mick Morris for your help.

26 August 2021
Unprompted review
Rated 5 out of 5 stars

Loft clearance and re-insulation

My loft has been infested with rats and needed the insulation removing and the whole are cleaned and decontaminated. The technician was totally professional and kept me informed at each stage of the job. He was very polite and operated very quietly in the house and did a fantastic job. He and his colleague did a very good clear up job when they had finished. I would highly recommend this company. Their rates are reasonable and competitive.

23 August 2021
Unprompted review

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