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Total Server Solutions Reviews 1

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TrustScore 3 out of 5

3.2

Web hosting company
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Company details

  1. Web hosting company
  2. Cloud Computing Service
  3. Software company

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Total Server Solutions

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3.2

Average

TrustScore 3 out of 5

1 review

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Rated 1 out of 5 stars

Over 20 site outages in a year, unwilling to release from contract

I originally was hosting with Zero Lag, which was acquired by Total Server Solutions. After the acquisition, my site would go down 2-3 times per month resulting in lost revenue. After enduring over a year of these site outages, I ultimately decided to move to a new host. Total Server Solutions refuses to release us from our contract despite a clear breach of contract since they were not providing reliable service. I feel like I gave TSS very adequate time to sort out the issues before I moved to a new provider. Very disappointing that after the documentation of trouble tickets they still feel entitled to monthly service fees until the expiration of the contract.

I would highly recommend choosing a different hosting provider.

21 May 2020
Unprompted review

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