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Touchstone Education Reviews 3,927

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 1,180 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge, supportive approach, and inspiring guidance, which significantly contributes to a positive user experience. Many highlight the personalized and insightful coaching sessions, noting how these interactions help clarify goals, build confidence, and provide actionable steps. The overall service is frequently described as excellent, with people appreciating the well-structured and informative content provided. However, some people were dissatisfied with the pricing, finding the courses to be expensive. A few also mentioned that the initial free sessions or courses felt like a "hard sell" for more costly programs, and some felt that the support provided after purchase was minimal or that the refund process was difficult.

What people talk about most

Staff

Users describe positive interactions with staff, praising their knowledge, support, and inspiring qualities.... See more

User experience

Reviewers highlight positive aspects of user experience, with many feeling inspired, motivated, and confident... See more

Service

Customers consistently note positive experiences with service, particularly praising the insightful and... See more

Price

Customers had negative experiences with price. Many reviewers felt that the courses and services were... See more

Customer service

Consumers generally express satisfaction with customer service, highlighting the supportive, informative, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

John Davidson was a great sounding board, offered some suggested solutions & challenged (in a good way) a couple of ideas I'd had. Time went far to quickly - wasn't the opportunity to get into any... See more

Company replied

Rated 4 out of 5 stars

Overall, the Wealth Academy was a fantastic experience. Incredible to meet so many students, meet the coaches, make connections and be inspired to keep moving forward with our dreams. The breakout... See more

Company replied

Rated 5 out of 5 stars

Good presentation, the lecturers know their stuff, the lectures were relevant, videos brought the training to life, every second was accounted for from the start to the end. Well planned presentation.... See more

Company replied

Rated 5 out of 5 stars

I had my first 121 with Indy and it was a really good experience, especially having only 30 minutes. He gave me the option to lead the session after any questions if I wanted to, which made it feel... See more

Company replied


Company details

  1. Educational institution
  2. Class
  3. Coaching center
  4. Property Investment
  5. Property Consultant
  6. Training Centre

About Touchstone Education

Written by the company

Touchstone Education, CPD Accredited Property Investment Education

At Touchstone Education, we help you achieve financial freedom through property. Our Wealth Academy offers easy-to-follow courses that guide you through property investing, from flipping to serviced accommodation.

With Wealth Through Property, we show you how to build lasting wealth by leveraging property as a business.

We provide practical strategies, expert training, and ongoing support to help you take action and succeed in property. Join us and start your journey today!.

Get Your TIcket

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

4K reviews

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Replied to 99% of negative reviews

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Rated 4 out of 5 stars

These two days were very informative…

These two days were very informative and supported us to take the next steps in our wealth journey. We are looking forward to our 12 months journey.

12 April 2026
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Reply from Touchstone Education

Hello Dominique,

It’s great to hear it’s given you clarity and confidence to take those next steps. That early momentum is so important, and it sounds like you’re starting in exactly the right place.

Excited for you as you head into the 12-month journey; there’s a lot to come, and we’ll be here to support you along the way.

Looking forward to seeing how things progress for you.

Warm regards,
The Touchstone Education Team

Rated 4 out of 5 stars

It was good but some of the eg…

It was good but some of the eg discussions with the coaches at the end of a long day just rambled on.. be more exact and prepared

12 April 2026
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Reply from Touchstone Education

Hello Jacques,

Thanks for the honest feedback; we really appreciate it.

Glad to hear you found the overall experience good, and we completely take your point on the coaching discussions. After a long day, clarity and focus matter even more, so it’s fair to expect those conversations to be more concise and well-structured.

We’ll take this on board and feed it back to the team to make sure those sessions are tighter, more prepared, and as valuable as possible for everyone attending.

Thanks again for sharing; it genuinely helps us improve.

Warm regards,
The Touchstone Education Team

Rated 5 out of 5 stars

Indy Gill has been superb 👌🏽

Indy Gill has been superb 👌🏽

Touchstone Education has been so supportive, informative, knowledgeable and well structured to date.

I had a one to one meeting with Indy Gill last week and he was so motivating; with how I needed to structure what steps I need to complete next within my business, clarification on the clear processes of the strategy I will be achieving and stages these all need to be completed.

I finished the meeting feeling more focused, organised and motivated than I ever expected to be.

Indy, thank you for your time, patience and guidance.

Jessica at the Touchstone Team has also been such an amazing supportive and lovely lady to speak with also. She has been so supportive and insightful.

Thank you both 🙏🏽🤩🙏🏽

12 April 2026
Unprompted review
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Reply from Touchstone Education

Hello Charmaine,

Thank you so much for taking the time to share such thoughtful feedback.

We’re really pleased to hear that your experience with Indy Gill was so motivating and that your one-to-one session helped you feel more focused, organised, and clear on your next steps. That kind of clarity is exactly what we aim to deliver through our coaching support.

It’s also wonderful to hear your kind words about Jessica; we know she’ll really appreciate your recognition of the support and guidance she’s provided.

Wishing you every success as you continue building your journey, and we’re always here to support you along the way.

Warm regards,
The Touchstone Education Team

Rated 5 out of 5 stars

Indy

Indy

From the moment we connected, his energy was infectious and genuinely uplifting. He has a rare gift for speaking with clarity, purpose, and power — every word feels intentional and impactful.

What truly sets him apart is his ability to shift your mindset. I left our session feeling energised, focused, and ready to take action. He doesn’t just motivate you in the moment — he leaves you with a renewed sense of belief and direction that stays with you long after.

Indy is exceptional, truly inspiring and absolutely worth it.

13 April 2026
Unprompted review
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Reply from Touchstone Education

Hello Marcia,

This is amazing to read; thank you for sharing it.

It’s brilliant to hear how impactful your session with Indy Gill was. The way you describe leaving the room feeling energised, focused, and ready to take action is exactly what great coaching should do; not just motivate in the moment, but genuinely shift perspective and momentum afterwards.

We also really appreciate you highlighting the clarity and purpose in his approach. Indy puts a lot into making sure people don’t just feel inspired, but actually leave with direction they can act on straight away.

It’s also lovely to hear your wider experience with Touchstone Education has felt so positive too.

Warm regards,
The Touchstone Education Team

Rated 5 out of 5 stars

A reputable Coach

Our experience with John was Pleasant a humble a respectful person to talk with. He has a good sense of humour. John is able to advice well based on your current situation. He has a deep concern of being careful in who you trust, and who you listen to for sound advice. John was honest and frank in explaining what steps we should take and how we should go about doing so. Due Diligent is the key to taking the right steps as you will not be unpleasantly surprise. Taking risk also means looking at your present situation and calculating the cost. We were happy today to talk with him, He's also none-bias because he asked to talk to as many coach as possible before selecting who we would like as our coach even when we expressed our desire for him. A well experience a well knowable well balanced coach. He gave his example when he started he spoke with many coach before settling for one. I will recommend John as he is able to tailor the session to meet your personal situation.

13 April 2026
Unprompted review
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Reply from Touchstone Education

Hello Debbie,

Really appreciate you taking the time to share this.

It’s great to hear your experience with John felt so balanced and supportive. From what you’ve said, it sounds like he was able to meet you where you are, talk things through in a clear and honest way, and bring a bit of humour into the process too; which always helps when you’re making big decisions.

We also really value what you’ve highlighted around due diligence and taking time to choose the right coach. That’s something we actively encourage, so it’s good to hear that came across naturally in your session, rather than feeling rushed or pressured.

Most importantly, it sounds like you left with clarity and a better sense of how to move forward in a way that fits your own situation, which is exactly what those conversations are there to support.

Warm regards,
The Touchstone Education Team

Rated 5 out of 5 stars

Had our 1st 121 with Mel and our 2nd…

Had our 1st 121 with Mel and our 2nd with Indy, both great coaches, supportive and challenging which is what we need.
Mel was great at sharing her journey and advising on options. Indy was great as defining next steps, asking the obvious but thought provoking questions. I have read some of the negative reviews on here but I have to say we have been members since January and we have found the community, coaches and company to be worthwhile and encouraging in every way. Thank you Touchstone Team

13 April 2026
Unprompted review
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Reply from Touchstone Education

Hello Kam,

Love that you’ve had the chance to work with both Mel and Indy Gill and got something different from each. That’s exactly how it should be; real experiences and options from Mel, then Indy helping you tighten things up and turn that into clear, practical next steps.

It’s also great to hear you’ve found the balance of support and challenge; that’s where the real progress tends to happen.

Thank you for calling out your overall experience since January as well. Hearing that the community, coaching and environment have felt worthwhile and encouraging means a lot to us at Touchstone Education.

Really glad to have you with us and excited to see where you take things next.

Warm regards,
The Touchstone Education Team

Rated 5 out of 5 stars

A brilliant one to one with Jenna…

A brilliant one to one with Jenna Leake. I went in feeling a bit stressed and unclear about my next steps. Half an hour with Jenna and I felt motivated and clear. Throughout the call Jenna was knowledgable, positive and calm - just what I needed! Thank you!

9 April 2026
Unprompted review
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Reply from Touchstone Education

Hello Tracy,

Thank you so much for sharing this, it’s great to hear how much of a difference that session made for you.

It’s brilliant that Jenna was able to help you cut through that and come away with clarity and motivation. That shift, even in a short space of time, can be really powerful.

We’ll be sure to pass your kind words on to Jenna; she’ll really appreciate it.

Wishing you all the best with your next steps, and we’re here to support you as you keep moving forward.

Warm regards,
The Touchstone Education Team

Rated 5 out of 5 stars

Informative

Informative. Left feeling empowered.

12 April 2026
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Reply from Touchstone Education

Hello Jason,

Thank you for your feedback; short, simple, and powerful!

We’re really glad to hear you left feeling informed and, more importantly, empowered. That’s exactly what we aim for; giving you the clarity and confidence to take your next steps.

Wishing you continued success on your property journey, and we’re here if you need anything along the way.

Warm regards,
The Touchstone Education Team

Rated 5 out of 5 stars

Informative meeting

Very informative session that left me enrgised, inspired and motivated. The team came across as genuinely supportive of my success and I have reason to believe that I will!!

12 April 2026
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Reply from Touchstone Education

Hello Mr Atife,

Thank you for taking the time to share this; it’s great to hear how the session landed for you.

Feeling energised, inspired, and motivated is exactly what we aim for, so it’s fantastic to know that came through. Even more importantly, it’s brilliant that you felt the genuine support from the team because that’s exactly what we’re here for.

That belief you’ve come away with is powerful. Keep hold of it, take action, and we’ll be here to support you along the way.

Wishing you every success on your journey,

Warm regards,
The Touchstone Education Team

Rated 5 out of 5 stars

One of the best property training ever…

One of the best property training ever attended.

12 April 2026
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Reply from Touchstone Education

Hi Abiola,

Thank you so much for your kind words; that really means a lot!

We’re delighted to hear you found it to be one of the best property trainings you’ve attended. Creating a valuable, high-quality experience is exactly what we aim for, so it’s great to know it delivered for you.

Wishing you every success as you take the next steps on your property journey and we’re here to support you along the way.

Warm regards,
The Touchstone Education Team

Rated 5 out of 5 stars

It was quite inspiring and insightful

It was quite inspiring and insightful. Interactive and supportive.

12 April 2026
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Reply from Touchstone Education

Hello,

Thank you for taking the time to leave a review.

We’re really pleased to hear you found the session inspiring, insightful, and supportive. Creating an interactive environment where people can ask questions, get clarity, and feel guided is a big part of what we aim to do, so it’s great to know that came across for you.

Wishing you all the best as you continue your property journey, and we hope to see you again soon.

Warm regards,
The Touchstone Education Team

Rated 1 out of 5 stars

This is essentially a 2 day sales pitch…

This is essentially a 2 day sales pitch with intensive psychological brainwashing tactics. Don’t get sucked in! They just want your money and go to some lengths to convince you to take the risk. It seems like they never follow through with their money back quote/guarantee, and I would love to see if anyone has ever been successful with getting one. A “company” that always denies refunds = dodgy! Not a legitimate company that cares about customers!

They hugely mislead you to believe this is a 2 day training when really they are selling a subscription. They also are not truthful about the subscription. Don't enrol with them, their contract is designed to never get the money back guarantee. Read the other reviews regarding the coaches and the impossible expectations they put on you so they can get out of the refunds etc. completely misleading in the webinar talking about hand holding and being supported, but the responsibility is 100% on you and you must follow their impossible terms.

Wish I had read the reviews before enrolling!

1 March 2026
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Reply from Touchstone Education

Hello Samantha,

Let’s address a few important points you’ve raised.

Firstly, our 2-day event is designed to be an educational experience, but we are always transparent that it also introduces further training options for those who want structured, ongoing support. Many attendees come specifically because they want that next step, but there is absolutely no obligation to enrol.

On the topic of refunds, we need to be clear: we do not have a blanket “no refunds” policy. We offer a performance-based money-back guarantee, which is outlined in the terms provided before enrolment.

This guarantee is in place to protect committed students; if someone fully completes the required training, implements what is taught, and does not achieve the agreed outcome, they are eligible and receive a refund.

The reason is simple: Our programme is education and mentorship-based, not a passive product. Like any form of training, results depend on individual action. The structure is there to ensure fairness and accountability on both sides, not to prevent valid claims.

We also strongly disagree with the idea that expectations are “impossible.” Thousands of students have successfully progressed through the Academy by following the same framework, and many of their stories are publicly available.

That said, property investing does require effort, consistency, and personal responsibility; something we are upfront about from the beginning.

Support is something we take seriously. Our coaching, community, and resources are there to guide and assist, but we never position this as a “done-for-you” service. The goal is to equip people with the knowledge and confidence to build something themselves, not create dependency.

Wishing you all the best moving forward,


Warm regards,
The Touchstone Education Team

Rated 5 out of 5 stars

Another great 1:1 coaching session with…

Another great 1:1 coaching session with Rob Cottingham. Super knowledgeable and genuinely helpful—his advice is always clear, practical, and spot on.

10 April 2026
Unprompted review
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Reply from Touchstone Education

Hello Amanda,

Thank you for taking the time to leave this; it’s really great to hear.

We’re so pleased your 1:1 with Rob was valuable again. He really focuses on keeping things clear, practical, and actionable, so it’s brilliant to know that’s coming through in your sessions with him.

We’ll make sure Rob sees your feedback; he’ll really appreciate it.

Wishing you continued progress with your property journey, and we’re here whenever you need support.

Warm regards,
The Touchstone Education Team

Rated 5 out of 5 stars

Our 1:1 coaching session with Beth Bird

We had our first 1:1 coaching session with Beth Bird, Touchstone Education Property Coach, today and it exceeded our expectations.
Beth is personable, insightful, and genuinely inspiring. During our session, she analysed two properties we are intending to bid on as part of our first experience of buying through modern auction. Her perspectives, practical pointers, and depth of insight were absolutely priceless.
Beth brought us real clarity and direction, breaking down the process in a way that felt both empowering and actionable. Her advice was clear, focused, and tailored to our situation, leaving us feeling confident and well-prepared for our next steps.
We are delighted and highly motivated to have Beth mentoring us through our property journey. Thank you, Beth — we look forward to reporting back on our completed actions and achievements in the coming month during our next session.
Gail Freathy & Mark Ritchie

10 April 2026
Unprompted review
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Reply from Touchstone Education

Hi Mark & Gail,

Thank you so much for taking the time to share such detailed feedback; it really means a lot.

We’re absolutely delighted to hear that your first session with Beth exceeded expectations. She puts a huge amount of care into making sure people feel clear, confident, and properly supported, so it’s brilliant to see that reflected in your experience.

It sounds like you made fantastic progress already by working through real deals and getting clarity on your next steps with modern auction; that’s exactly what those 1:1 sessions are designed for.

We’ll make sure Beth sees your kind words; she’ll really appreciate them.

Wishing you every success as you move forward, and we look forward to hearing how you get on at your next session.

Warm regards,
The Touchstone Education Team

Rated 5 out of 5 stars

Great 1-to-1 coaching session with Rob…

Great 1-to-1 coaching session with Rob Cottingham. Clear direction to the session - led by our needs and questions. Really productive and supportive coaching advice and guidance from Rob with some very helpful network leads for builders and how to approach getting a realistic quote! Clearly defined and achievable targets set for our next session. Massively enjoying our Touchstone journey; the 1-2-1 sessions along with the Q&As and learning modules are definitely value for money.

10 April 2026
Unprompted review
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Reply from Touchstone Education

Hi Charlotte,

Thank you so much for sharing this; it’s really great to hear.

We’re delighted your session with Rob gave you the clarity, direction, and practical support you needed. That tailored, needs-led approach is exactly what the 1:1 coaching is designed for, so it’s brilliant to see it making such a difference for you.

It’s also great to hear the added value from the network connections and that you’re feeling supported across the wider Touchstone journey; from coaching to Q&As and the learning modules.

We’ll be sure to pass your feedback on to Rob as well; he’ll really appreciate it.

Wishing you continued progress, and we’re looking forward to seeing what you achieve before your next session.

Warm regards,
The Touchstone Education Team

Rated 5 out of 5 stars

Finding your way through the Property Maze

Although the training was quite fast paced over two long days I found it a fascinating experience and was astounded why more people don't go down this road or indeed investing in their future. The information on the variety of strategies that can be used and how fast paced it can be reassured my decision to go all in and start something I have dreamed of.despite having other businesses in the past that have now The information was phenomenal and relentless

9 April 2026
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Reply from Touchstone Education

Hello,

Thank you for taking the time to share your thoughts.

We’re really pleased to hear you found the training fascinating and eye-opening.

Two days can feel fast-paced, but that’s very intentional; there’s a lot to cover, and we want to give you a clear, real-world understanding of the strategies available so you can start making informed decisions right away.

It’s great to hear it has reinforced your decision to move forward and start working toward something you’ve been thinking about for a while. That shift from learning to action is where things really start to change.

Wishing you every success as you take your next steps, and we’re here to support you along the way.

Warm regards,
The Touchstone Education Team

Rated 5 out of 5 stars

Great course with fantastic content and…

Great course with fantastic content and great delivery by all the presenters

9 April 2026
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Reply from Touchstone Education

Hello Heidi,

Thank you so much for your kind words! We're really glad you enjoyed the course and found both the content and delivery valuable. It means a lot to hear that it resonated with you.

Wishing you every success on your property journey

Warm regards,
The Touchstone Education Team

Rated 4 out of 5 stars

Coaching Session with Rob Cott

I had a coaching session with Rob today and was good to get some direction. It was the first time I received coaching from Rob and he quickly narrowed down what I should be focusing on, it all made sense and I'm hoping to have my next session with him, so I can get some consistency in moving forward in my property business.

9 April 2026
Unprompted review
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Reply from Touchstone Education

Hello Sharon,

Thank you for sharing this; it’s great to hear you had a positive first session with Rob. Getting that clarity and direction early on can make such a difference, especially when things feel a bit overwhelming.

Really glad it all clicked for you, and that you’re feeling more focused on what to do next. Consistency is where the magic happens, so you’re definitely on the right track.

Wishing you all the best as you keep moving forward

Warm regards,
The Touchstone Education Team

Rated 4 out of 5 stars

John Davidson was a great sounding…

John Davidson was a great sounding board, offered some suggested solutions & challenged (in a good way) a couple of ideas I'd had.

Time went far to quickly - wasn't the opportunity to get into any level of detail, as such I was still a bit stuck when the call ended.

9 March 2026
Unprompted review
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Reply from Touchstone Education

Hello Jo,

Thank you for your feedback! We’re glad to hear John was a great sounding board, offered helpful suggestions, and challenged your ideas in a positive way.

You can also reach out to the office regarding time with your coach.

Warm regards,
The Touchstone Education Team

Rated 1 out of 5 stars

Meets the definition ofa scam.Book advertised by Paul on Youtube…

Book advertised by Paul on Youtube first 100 books free, pay postage only. Scam. Allegedly free, only pay postage on check out from my bank, when I clicked pay it said 2.95. Then charged 32 quid after clicking. I didnt agree to this amount but was charged it and wouldn't have paid it if I knew. Clearly this is how Paul affords his property portfolio by tricks like this. Full amount to be paid should have been declared. Is there any proof you have already sold 100 books or should we just trust thats the case. In any case ee should be told chargeable amount before buying the book which wasnt done. I will open a fraud case with my bank and make a complaint to YouTube for the trickery. Disgusting. Clearly its organized as a trick to part you from high money for a book you wouldn't normally pay that amount for. It shows Paul cannot be trusted.

8 April 2026
Unprompted review
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Reply from Touchstone Education

Hello Benjamin,

Thank you for taking the time to share your concerns.

To clarify, the book is offered free of charge (you only cover the postage), and it comes with the option to purchase an additional course at checkout. This course is clearly included during the checkout process and is optional; you can remove it at any point by simply unticking the box before completing your purchase.

In your case, the course remained selected at checkout, which is why the total amount was higher than the postage fee alone. This is shown before payment is confirmed, so customers can choose whether or not they would like to include it.

We want to be clear that there was no intention to mislead or “trick”, the full breakdown is visible at checkout, and the option to remove the course is always there.

That said, we understand how this may have been frustrating, and we’ve already opened a refund ticket for you. You will receive the full refund within 10 working days.

We appreciate you raising this and will continue working to ensure everything is as clear and transparent as possible.

Warm regards,
The Touchstone Education Team

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