Tovey Bros Funeral Directors Reviews 8

TrustScore 4 out of 5

4.1

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Company details

  1. Funeral Director
  2. Funeral home

Written by the company

Tovey Bros is a family-owned Funeral Directors, serving the people of Newport, South Wales and surrounding areas since 1860, arranging low cost, green and traditional funerals for your loved one.


Contact info

4.1

Great

TrustScore 4 out of 5

8 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Tovey Bros have been our trusted…

Tovey Bros have been our trusted funeral directors for our family for many years! We recently lost our mum and the thought of having to make all the arrangements among everything else that one needs to arrange when losing a loved one was made that little bit easier thanks to Toveys. Stacey is wonderful! She’s patient, considered, thoughtful and so very helpful. She kept in close contact throughout, made all the arrangements necessary, and even when we changed the songs last minute she managed to re-arrange the OOS prints without delay or additional cost. They have fantastic trusted partners such as printers and florist etc and we used their recommendations for ease, everything went to plan, the nice touch of a follow up call just over a week later to check in is thoughtful, along with their follow up letter offering avenues of support, cafe mornings, bereavement groups etc. A truly compassionate company, couldn’t recommend Stacey and Tovey Bros enough.

15 May 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional Service.

From the first time I went into Tovey’s to arrange a funeral for my dear friend, I was not only sad but very nervous. Greeted by Paul, who was so friendly & helpful. He explained the process & options open to me in a very professional manner. Nothing was too much trouble, he arranged everything together with the Church, Crematorium and reception and I was so grateful. Many thanks.

6 May 2026
Unprompted review
Rated 5 out of 5 stars

An absolutely wonderful kind support

An absolutely wonderful kind support, from the start to the finish. Friendly, professional, knowledgeable, gentle, helpful. Paul and team were a great support to our family and helped to make a very sad time easier to manage and navigate. Thank you! 🙏
Highly recommended ⭐⭐⭐⭐⭐

24 March 2026
Unprompted review
Rated 5 out of 5 stars

Toveys Bros were exceptional in helping…

Toveys Bros were exceptional in helping me arrange my Husband's funeral my Brother's 14 months earlier. Mark supported me every step of the way the respect shown to my Husband and Brother was exceptional I cannot thank the whole team at Tovey's Npt enough for their kindness and support during a very difficult and emotional time.

12 March 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional care & support provided

Exceptional care & support provided to the family during time of my mothers passing - Paul and all the staff were first rate in terms of communication and nothing was too much trouble - eternally grateful for dignity with which they treated my mother and all her family.

21 January 2026
Unprompted review
Rated 1 out of 5 stars

Really bad experience

It started with the receptionist who from the start was unfeeling and inconsiderate of the feeling of people who have been recently berieved. The gentleman who arranged the funeral made mistakes which made picking up my sister and myself dads ashes more upsetting and difficult then it should have been. I wouldn't recommend.

23 July 2025
Unprompted review
Tovey Bros Funeral Directors logo

Reply from Tovey Bros Funeral Directors

Hi Tracey. We are very sorry to hear this. Please could you contact us as I can't locate your details under our client records.

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