Tower Loan - Alexander City Reviews 9

TrustScore 4 out of 5

4.2

781 Airport Dr, 35010 Alexander City, AL, US


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Rated 5 out of 5 stars

I recently visited the Alexander city location in Alabama. Blake and Carlow were very friendly and helpful, and went out of their way to make my experience a pleasant one. I would recommend them to an... See more

Company replied

Rated 5 out of 5 stars

Very polite and helpful. I appreciate the Alex City office for being there for people. Having the app also streamlines communication and the payment process.

Company replied


Company details

  1. Loan agency
  2. Car finance and loan company
  3. Financial Institution
  4. Mortgage Lender
  5. Non-bank financial service

About Tower Loan - Alexander City

Written by the company

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Types of Loans
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About Tower Loan

Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.

Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!

Our Goal

Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!

Contact info

  • 781 Airport Dr, 35010, Alexander City, AL, United States

  • 256-397-8785

4.2

Great

TrustScore 4 out of 5

9 reviews

5-star
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Rated 5 out of 5 stars

Everything was quick and easy

Everything was quick and easy

11 September 2025
Tower Loan - Alexander City logo

Reply from Tower Loan - Alexander City

Thanks Dennis! We appreciate your feedback about our quick and easy service at Tower Loan.

Rated 5 out of 5 stars

Very polite and helpful

Very polite and helpful. I appreciate the Alex City office for being there for people. Having the app also streamlines communication and the payment process.

11 September 2025
Tower Loan - Alexander City logo

Reply from Tower Loan - Alexander City

Thanks for appreciating our polite and helpful service. We are glad the app streamlines your experience.

Rated 5 out of 5 stars

Staff is very friendly and helpful

I recently visited the Alexander city location in Alabama. Blake and Carlow were very friendly and helpful, and went out of their way to make my experience a pleasant one. I would recommend them to anyone, and will continue to do business with them.

28 August 2025
Unprompted review
Tower Loan - Alexander City logo

Reply from Tower Loan - Alexander City

We appreciate your kind words regarding your recent visit. We're happy to hear that our team members were so helpful and friendly. Thank you for recommending us; we value your business!

Rated 5 out of 5 stars
Tower Loan - Alexander City logo

Reply from Tower Loan - Alexander City

Thank you for the positive feedback! We're glad to hear that our customer service met your expectations. We strive to provide the best service possible. Thanks again for your review!

Rated 5 out of 5 stars

Ease of transaction and follow up

Ease of transaction and follow up

10 April 2025
Tower Loan - Alexander City logo

Reply from Tower Loan - Alexander City

We're glad to hear that you found our transaction process easy and our follow-up satisfactory. Your positive feedback is greatly appreciated. Thank you for choosing our services!

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