The young lady was kind, knowledgeable , polite,friendly and very professional. Getting the help I need was an easy process, she explained everything, and it didn’t take much time. My experience over... See more
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The team at the aurora location were great! Well knowledgeable and explained the process correctly, Ayesha was great and helped me with the loan process, would recommend if in need for a little help... See more
Company replied
SIMPLY COMPLETELY CUSTOMER ORIENTED!! 1. Proactive to your needs! 2. Loan simplicity! 3.outstanding customer friendly! 4. Staff are top notch! 5. WHO sends a check in the mail and asks; CAN WE... See more
Company replied
Awesome service and covered an emergency need for my family! The ladies on Common St, were funny and efficient! Much thanks!
Company replied
Company details
- Loan agency
- also in
- Car finance and loan company
- Financial Institution
- Mortgage Lender
- Non-bank financial service
About Tower Loan - Aurora
Written by the company
About Tower Loan
Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!
Our Goal
Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!Contact info
481 North Commons Drive, Unit F, 60504, Aurora, IL, United States
- 630-585-9268
4.7
Excellent
52 reviews
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Reply from Tower Loan - Aurora
Thank you for recognizing our team's professionalism and courtesy. We value your positive feedback about our staff.
Reply from Tower Loan - Aurora
We are glad to hear everyone was friendly, nice and efficient. We appreciate your wonderful feedback about our team.
Reply from Tower Loan - Aurora
Thank you immensely for your positive feedback about our service at Tower Loan.
The team at the aurora making the process comfortable and easy
The team at the aurora location were great!
Well knowledgeable and explained the process correctly, Ayesha was great and helped me with the loan process, would recommend if in need for a little help to get thru some obstacles... thank you for helping!
7 November 2025
Reply from Tower Loan - Aurora
Thank you for your review, JAIME! We are grateful Ayesha and our Aurora team made the process comfortable and provided excellent service.
Applying for loan was easy personnel…
Applying for loan was easy personnel were great to work with
3 October 2025
Reply from Tower Loan - Aurora
Your positive experience means everything to us. Thank you for recognizing our team's dedication to making the process easy.
The young African American woman
The young lady was kind, knowledgeable , polite,friendly and very professional. Getting the help I need was an easy process, she explained everything, and it didn’t take much time. My experience overall was Amazing. I can not remember the young woman name , she was very professional.
8 October 2025
Reply from Tower Loan - Aurora
Thanks for the kind words about our team member. We are thrilled she provided professional service and made the process easy.
SIMPLY COMPLETELY CUSTOMER ORIENTED!
SIMPLY COMPLETELY CUSTOMER ORIENTED!!
1. Proactive to your needs!
2. Loan simplicity!
3.outstanding customer friendly!
4. Staff are top notch!
5. WHO sends a check in the mail and asks; CAN WE HELP- NO ONE ELSE!!
3 October 2025
Reply from Tower Loan - Aurora
We are thrilled to hear about your outstanding experience with Tower Loan! Your feedback about our customer-oriented approach means everything to us.
Reply from Tower Loan - Aurora
Thank you for your wonderful feedback about our customer service team at Tower Loan.
This place is very unprofessional
This place is very unprofessional. Very rude people. If you are late on a payment they will send someone to your house! I will be reporting them to the BBB. Aurora IL office.
DO NOT send anyone again to people’s house it also could be a safety concern for your employees having them showing up uninvited to someone’s house. A lot of crazy people out there.
8 August 2025
Unprompted review
Reply from Tower Loan - Aurora
We regret to learn about your experience and understand your concerns about our collection practices. Please contact us at (630) 585-9268.
Great Service and nice people
Quick and easy. The gentleman I worked with was very nice and helpful. In and out with check in no time. Very reputable .
19 August 2025
Reply from Tower Loan - Aurora
Thank you for sharing your positive experience. We're pleased to hear that our team provided efficient and helpful service. Your feedback about our reputation is greatly appreciated. We look forward to serving you again in the future.
Very friendly and knowledgeable people…
Very friendly and knowledgeable people that attended to the loan process. Multiple options were discussed. Extremely helpful.
12 August 2025
Reply from Tower Loan - Aurora
Thank you for your positive feedback! We're pleased to hear that our team provided friendly and knowledgeable service during your loan process. It's great to know that you found the options discussed helpful. We appreciate your support and look forward to serving you again.
The fruit of great customer service
Thw customer service was excellent from the beginning of the process to its climax. Fhe staff was professional, courteous, and helpful. Great place to do business.
19 July 2025
Reply from Tower Loan - Aurora
Thank you for sharing your positive experience. We're pleased to hear that our team provided excellent service throughout your visit. Your feedback is greatly appreciated and encourages us to maintain high standards. We look forward to serving you again in the future.
Friendly people
8 August 2025
Reply from Tower Loan - Aurora
Thank you for your positive feedback! We're pleased to hear that you found our team friendly. We look forward to serving you again in the future.
Reply from Tower Loan - Aurora
Thank you for the 5-star rating! We're glad to hear that you had a positive experience with our DJ. Your feedback is greatly appreciated and we look forward to serving you again in the future.
This is my third time using this…
This is my third time using this company the first two times I never had an issue. Staff was amazing accurate doing their jobs. The last time I just came from there the staff was very unprepared and one of the member Tiesha Gordon to be exact made a comment about one of the employees that used to run that location when I asked about her she said oh I know she’s a big back referring to her weight absolutely unacceptable and rude. I was so embarrassed for her to even say that to me, you guys should really watch the face of your team because they will rub you the wrong way, especially if they’re talking about other employees in front of customers
7 July 2025
Unprompted review
Reply from Tower Loan - Aurora
We're truly sorry to hear about your recent experience. We strive to maintain a professional and respectful environment for all our customers and staff. Your feedback is important to us and we will address this issue internally to ensure it doesn't happen again. Thank you for bringing this to our attention.
Reply from Tower Loan - Aurora
Thank you for your positive feedback! We're glad to hear that you found our service helpful and friendly. We strive to provide the best experience for our customers.
They very friendly an courteous,very…
They very friendly an courteous,very helpful an welcoming.
25 June 2025
Reply from Tower Loan - Aurora
Thank you for the positive feedback! We're glad to hear that you found our team to be friendly, courteous, and helpful. We strive to provide a welcoming environment for all our customers. Your satisfaction is our top priority.
This company has helped me a ton
This company has helped me a ton. They worked on my behalf to secure a loan for me. I highly recommend them. They are very friendly and helpful. Thank you so much for helping me when no one else will.
21 June 2025
Reply from Tower Loan - Aurora
We're glad to hear that you had a positive experience with us. Your recommendation means a lot. It's our goal to provide friendly and helpful service to all our clients. Thank you for your kind words.
Reply from Tower Loan - Aurora
We're glad to hear that you found our team to be nice and helpful. Your positive feedback is greatly appreciated. Thank you for taking the time to share your experience with us.
Very well,nice & helpfull
22 May 2025
Reply from Tower Loan - Aurora
Thank you for the positive feedback! We're glad to hear that you found our service helpful and pleasant. We strive to provide the best experience for our customers.
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