Each employee that helped me was very knowledgeable, explained every detail about the loan thoroughly and was very professional. I can safely say the Bossier City location deserves all the good things... See more
Company replied
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Each employee that helped me was very knowledgeable, explained every detail about the loan thoroughly and was very professional. I can safely say the Bossier City location deserves all the good things... See more
Company replied
Aerial was very kind and patient with me. I am 81 and sometimes took a little time answering her questions. She couldn’t have been more respectful of me. I very much appreciated that. - Frances W... See more
Company replied
Tower Loan is there when you need them in a hurry or for many situations like vacations, birth of a child, buying a big purchase or paying off other debts. The staff is professional but friendly and g... See more
Company replied
Loan application was simple and easy, personnel were great and friendly. The only complaint i have is the interest rate. It was ALOT higher then the last time I took out a loan.
Company replied
Written by the company

About Tower Loan
Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.Our Goal
Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!1300 Airline Drive, Ste B, 71112, Bossier City, LA, United States
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These peeps always make me feel at home and have excellent customer service. They are thorough in explaining the process. Thank you Tower Loan.

Reply from Tower Loan - Bossier City

Reply from Tower Loan - Bossier City
We're treated with respect and honesty friendly worker very professional young lady that took the time explaining all my option toward the loan. Sorry I forgot her name. But thank u tower loan.

Reply from Tower Loan - Bossier City
Loan application was simple and easy, personnel were great and friendly. The only complaint i have is the interest rate. It was ALOT higher then the last time I took out a loan.

Reply from Tower Loan - Bossier City
I always love visiting your Bossier City location for my personal services. Friendly staff and efficient services.
Thanks!

Reply from Tower Loan - Bossier City
Tower Loan has always been good to me. No issues or harassment. #1 in my opinion!

Reply from Tower Loan - Bossier City

Reply from Tower Loan - Bossier City
The team as a whole were very pleasant especially Shandra at the Bossier City location, she helped me with my phone to be able to retrieve the data she needed Thank you all for the customer service you gave me

Reply from Tower Loan - Bossier City
They were great! Quick, easy and super friendly. Couldn't ask for more. I'm a repeat customer because of excellent service. Thanks, Tower!

Reply from Tower Loan - Bossier City

Reply from Tower Loan - Bossier City

Reply from Tower Loan - Bossier City
Super helpful, fast, and honestly just hands down the best and easiest people to work with.

Reply from Tower Loan - Bossier City
They were very helpful when I needed most. Friendly, caring and always happy

Reply from Tower Loan - Bossier City
The young lady that did my loan was excellent & very professional. She made me feel welcome & comfortable. Thank you 😊

Reply from Tower Loan - Bossier City

Reply from Tower Loan - Bossier City
Business was done in a timely manner, people were very friendly, I recommend the Bossier store to anyone

Reply from Tower Loan - Bossier City
Asked for a certain amount of loan and didn't get.This should have been told to me over the phone.I have been getting loans from yall for several years.i will not recommend you all to anyone.Thanks

Reply from Tower Loan - Bossier City

Reply from Tower Loan - Bossier City
The employees at the Bossier Location are very helpful, friendly and will help you out the best they can. Would recommend it to anyone in need.

Reply from Tower Loan - Bossier City
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