I’ve been with Tower Loan for several years now in Brandon, Ms. Samantha Skeen Branch Manager has always been excellent to me in assisting me with loans. She is very professional, kind, caring and un... See more
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I’ve been with Tower Loan for several years now in Brandon, Ms. Samantha Skeen Branch Manager has always been excellent to me in assisting me with loans. She is very professional, kind, caring and un... See more
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the manager her name is Sam i believe at the Brandon Mississippi location great service great personality
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These People are Very Professional & Know What They’re Doing…. They are also Very Courteous & Very Friendly…. And Also, Tower Loan in Brandon, Ms., Has Really Good Employees Who Care About People’s Ne... See more
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My loan docs were all ready when I arrived so the process only took about 15 minutes. It helped by emailing my ID & pay stub before I arrived.
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About Tower Loan
Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.Our Goal
Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!2155 Hwy 18, Ste D, 39042, Brandon, MS, United States
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the manager her name is Sam i believe at the Brandon Mississippi location great service great personality

Reply from Tower Loan - Brandon
I’ve been with Tower Loan for several years now in Brandon, Ms. Samantha Skeen Branch Manager has always been excellent to me in assisting me with loans. She is very professional, kind, caring and understandable when it comes to my loan. All of the associates have been very helpful. Thank you Sam and Tower Loan
Sincerely Gail Welch

Reply from Tower Loan - Brandon
Loan was made through MsKelley Furniture, this is a 36-month interest free loan.
Now that I read the reviews, no problems occur before getting money but afterwards. This is my experience of something happening beyond your control and was well publicized.
Government shutdown (furlough/employment termination) happens; I receive a call every day for payment even after I explained the situation. Apparently, it was partially annotated in my file keep in mind this was after being one day late (21st) in October. Then every day after that date in October and November until December. I was fired with no pay.
I learnt from the unprofessional/rude Tower Loan manager that headquarters or Mississippi locations did not have any assistance for government employees. Along with my 36-month interest free loan obtained through the furniture company because I missed payment in October and November the lending company has elected to impose interest from day one of the loan on my balance.
Moreover, as of today, I haven't received any written notification stating that interest has been added to my loan NOR a monthly statements reflecting such action and my balance.
Now, I’ve chosen to write a letter to the Tower Loan headquarters to inquire about this action and/or the lack of processes.

Reply from Tower Loan - Brandon
The manager sam is very rude from this store to people that not even on a loan

Reply from Tower Loan - Brandon
My loan docs were all ready when I arrived so the process only took about 15 minutes. It helped by emailing my ID & pay stub before I arrived.

Reply from Tower Loan - Brandon

Reply from Tower Loan - Brandon
These People are Very Professional & Know What They’re Doing…. They are also Very Courteous & Very Friendly…. And Also, Tower Loan in Brandon, Ms., Has Really Good Employees Who Care About People’s Needs…

Reply from Tower Loan - Brandon

Reply from Tower Loan - Brandon

Reply from Tower Loan - Brandon
My experience with tower loan was super easy! I love doing business with them and will continue to do business with this company.

Reply from Tower Loan - Brandon

Reply from Tower Loan - Brandon
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