Always a great and speedy experience. They always get me right.
Company replied
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See what reviewers are saying
The district manager Anita was so helpful. I can’t remember the young lady that completed my application, but she has great customer service skills.
Company replied
Aubry and his team are amazing! They were fast and efficient while remaining to be focused on me, the customer!
Company replied
They listening to me they explain everything to me made doing business with them easy.
Company replied
Company details
- Loan agency
- Car finance and loan company
- Financial Institution
- Mortgage Lender
- Non-bank financial service
About Tower Loan - Cleveland
Written by the company
About Tower Loan
Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!
Our Goal
Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!Contact info
111 Commerce Ave, 38732, Cleveland, MS, United States
- 662-843-2888
4.3
Excellent
14 reviews
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Reply from Tower Loan - Cleveland
We are grateful for your loyalty. Your feedback about our fast and reliable service means everything to us.
Reply from Tower Loan - Cleveland
Thank you for your review. We appreciate your kind words about our friendly and competent service at Tower Loan.
The customer service was really nice…
The customer service was really nice and helpful.
29 October 2025
Reply from Tower Loan - Cleveland
Thank you for sharing your experience. We are delighted our customer service team was nice and helpful.
The district manager Anita was so…
The district manager Anita was so helpful. I can’t remember the young lady that completed my application, but she has great customer service skills.
16 September 2025
Reply from Tower Loan - Cleveland
We are glad to hear Anita and our team member provided excellent service. Your positive feedback means everything to us.
Corey was great and very detailed
Corey was great and very detailed. Great customer services.
13 September 2025
Reply from Tower Loan - Cleveland
We are pleased to hear Corey provided great and detailed service. Thank you for recognizing our commitment to excellence.
Reply from Tower Loan - Cleveland
Thank you for your positive feedback! We're pleased to hear that you received excellent service from our staff. Your satisfaction is important to us, and we look forward to serving you again.
Aubry and his team are amazing
Aubry and his team are amazing! They were fast and efficient while remaining to be focused on me, the customer!
19 July 2025
Reply from Tower Loan - Cleveland
Thank you for the 5-star rating! We're glad to hear that Aubry and the team were able to provide you with efficient and customer-focused service. Your feedback is greatly appreciated.
Reply from Tower Loan - Cleveland
Thank you for the 5-star rating! We're glad to hear that you found our staff to be helpful. Your feedback is greatly appreciated.
Good & quick customer service
21 June 2025
Reply from Tower Loan - Cleveland
We're glad to hear that you found our customer service to be quick and efficient. Your positive feedback is greatly appreciated. Thank you for choosing us!
Deception into a bad loan
Deception into a bad loan. 46 APR for a loan. 1,800 dollars and 8,700 to be paid back. The worst loan in the Country. The use of deception is unethical. I received an email from the Cleveland branch for a 700 dollars increase without premium payment increase and got the opposite.
24 May 2025
Reply from Tower Loan - Cleveland
Hi Charlie, an $1800 at 46% APR does not equate to $8700 to be paid back. Please contact the local Manager and have them go over the full itemization with you. We'd like to clear up any confusion there may be. Thanks.
Reply from Tower Loan - Cleveland
We're glad to hear that you found our service quick! We strive to provide efficient and effective service to all our customers. Thank you for your positive feedback.
They listening to me they explain…
They listening to me they explain everything to me made doing business with them easy.
6 May 2025
Reply from Tower Loan - Cleveland
We're glad to hear that you found our communication and process to be clear and easy. Your positive feedback is greatly appreciated. Thank you for choosing to do business with us.
They are polite and very helpful.
1 March 2025
Reply from Tower Loan - Cleveland
Thank you for the positive feedback! We're glad to hear that our team's politeness and helpfulness met your expectations. We strive to provide excellent service to all our customers.
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