We purchased a lift chair from Missouri Furniture and they suggested we obtain a loan from Tower Loan. They approved our application immediately and we have a totally interest free loan. We will nee... See more
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We purchased a lift chair from Missouri Furniture and they suggested we obtain a loan from Tower Loan. They approved our application immediately and we have a totally interest free loan. We will nee... See more
Company replied
The agents are well trained working very quickly to get everything done in a very timely manner. While training there must be a very strong emphasis on courtesy. I’ve also dealt with tower loan in Osa... See more
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Maverick and I were greeted with respect and friendly by all the members of the staff
Company replied
Easy digital financing with Ashley Furniture on a weekend with 24 month same as cash. They gave the exact amount to pay to payoff within the 24 months so you will not go over and have to pay finance c... See more
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About Tower Loan
Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.Our Goal
Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!3200 Penn Terrace, Ste 120, 65202, Columbia, MO, United States
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Maverick and I were greeted with respect and friendly by all the members of the staff

Reply from Tower Loan - Columbia MO

Reply from Tower Loan - Columbia MO
Professionalism of Jacob and Gabrielle. Ease of doing repeat business with Tower.

Reply from Tower Loan - Columbia MO
I trust Gabby and she works to help customers. she is always smiling and positive

Reply from Tower Loan - Columbia MO

Reply from Tower Loan - Columbia MO
We purchased a lift chair from Missouri Furniture and they suggested we obtain a loan from Tower Loan. They approved our application immediately and we have a totally interest free loan. We will need to make regular payments beginning in January, but if we make all these payments on time, then pay the loan off at the end of our term, we will pay zero interest!

Reply from Tower Loan - Columbia MO

Reply from Tower Loan - Columbia MO

Reply from Tower Loan - Columbia MO
The agents are well trained working very quickly to get everything done in a very timely manner. While training there must be a very strong emphasis on courtesy. I’ve also dealt with tower loan in Osage beach , MO and have spoken with tower loan office in st Charles MO. Every contact I have made was met with nothing less than maximum courtesy. They do their jobs and they do it with a friendly positive attitude. I don’t know if they recieve awards for performance then a young lady name Gabby I believe, should certainly be up for one based on my experience alone. Also Jacob, when I went back after realizing I had cause for more than originally expected, was like a mirror image of Miss Gabby. Thank you tower loan for picking people who make the customer feel comfortable and important to the process.

Reply from Tower Loan - Columbia MO
I love the people at this location. Gabby is professional and friendly.

Reply from Tower Loan - Columbia MO
Gabby was so nice very friendly is was a easy process

Reply from Tower Loan - Columbia MO
They are very helpful and take care of you in a timely manner. I really like all of the employees there. If you need a loan, Tower Loan is the place to go. I have recommended them to all my friends.

Reply from Tower Loan - Columbia MO
WOW. It was a very pleasant experience Gabe was super helpful and the trainees was very knowledgeable although Gabe was watching them closely. This is my second loan from them. I would and will highly recommend Tower loan .

Reply from Tower Loan - Columbia MO
The employees was great and they was patient and all smiles and very helpful

Reply from Tower Loan - Columbia MO
I've been with Tower for a long time, about 10 years now, I've always paid my accounts. I think I had 2 lates in 10 years.
I have NEVER been offered an interest rate reduction
It ALWAYS has me thinking that should consolidate for a lower rate
So far, I have stayed with Tower
The guy was very helpful in the lady. Also, and show me how to pay my bills and get that right that they were advertising,

Reply from Tower Loan - Columbia MO
Prompt contact once items were delivered. Many options to remit payment. Clear instructions gearing those options. Patience in answering my clarifying questions.

Reply from Tower Loan - Columbia MO
Easy digital financing with Ashley Furniture on a weekend with 24 month same as cash. They gave the exact amount to pay to payoff within the 24 months so you will not go over and have to pay finance charges.

Reply from Tower Loan - Columbia MO
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