Jordyn was super knowledgeable when I asked how the application process worked and what was involved and what I would need to successfully apply. I was impressed with how well she knew the answers to... See more
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I walked into Tower Loan with the intent of finding out more information before I decided my next move on applying for a loan. I was immediately greeted with a warm hello and asked how I could be help... See more
Company replied
My experience was so awesome, At first it was so easy and quick I thought it was a scam. When I tell you the customer service was impeccable, Fast and efficient is an understatement. The help was ver... See more
Company replied
They really try help their customers as much as they can. I appreciate Tower!!
Company replied
Company details
- Loan agency
- Car finance and loan company
- Financial Institution
- Mortgage Lender
- Non-bank financial service
About Tower Loan - Crest Hill
Written by the company
About Tower Loan
Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!
Our Goal
Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!Contact info
1811 Knapp Dr, 60403, Crest Hill, IL, United States
- 815-730-1513
4.5
Excellent
45 reviews
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Jordyn was super knowledgeable when I…
Jordyn was super knowledgeable when I asked how the application process worked and what was involved and what I would need to successfully apply. I was impressed with how well she knew the answers to this. In the past, I have dealt with people who would say I don't know or things like 'normally' or roughly or even 'I don't know till we run your application.' But not Tower Loans, they were given the assignment and passed with flying colors. Thanks for the experience.
30 April 2026
Unprompted review
Reply from Tower Loan - Crest Hill
We are happy to hear Jordyn provided knowledgeable service regarding our application process. Thank you for recognizing Tower Loan's commitment to excellence.
I walked into Tower Loan with the…
I walked into Tower Loan with the intent of finding out more information before I decided my next move on applying for a loan. I was immediately greeted with a warm hello and asked how I could be helped. I asked several questions about credit score, job, etc and was very happy to have no further confusion and questions afterwards. The staff was very helpful in answering all my questions and very patient as well. I will definitely use Tower Loan if I decided to apply for that loan, they sold me with their customer service!
29 April 2026
Unprompted review
Reply from Tower Loan - Crest Hill
We are happy to hear our team provided excellent customer service and answered all your questions patiently and clearly.
Reply from Tower Loan - Crest Hill
Thank you for taking the time to share your experience. We are pleased our loan process was fast and easy for you.
Reply from Tower Loan - Crest Hill
Thank you for your review. We appreciate your recognition of our fast and friendly service at Tower Loan.
They really try help their customers as…
They really try help their customers as much as they can. I appreciate Tower!!
10 April 2026
Reply from Tower Loan - Crest Hill
We are honored to hear you appreciate Tower Loan's commitment to helping customers. Your feedback means everything to us.
Reply from Tower Loan - Crest Hill
We appreciate your positive feedback regarding our great customer service and staff at Tower Loan.
Reply from Tower Loan - Crest Hill
We are so glad we could assist you; we appreciate your positive feedback and your time.
Reply from Tower Loan - Crest Hill
Thanks for highlighting our patience and understanding. We appreciate you choosing Tower Loan for help.
Reply from Tower Loan - Crest Hill
Thank you for sharing your experience with Tower Loan. We appreciate your recognition of our fast service and communication.
Very nice people to do business with.
4 March 2026
Reply from Tower Loan - Crest Hill
We are pleased to hear you found our team helpful. Thank you for choosing Tower Loan, STEVE REAL.
I had to purchase a furnace right away
I had to purchase a furnace right away. I called to see about a loan. They gave me the loan I needed and I had a loan that day.and I had a furnace installed that day. I’m very grateful for receiving the loan I needed.
5 February 2026
Reply from Tower Loan - Crest Hill
Thank you for taking the time to share your experience. We understand urgent situations and are pleased we could help with your furnace loan quickly.
Good customer Service
The young lady that was helping me with this loan was very knowledgeable and caring.
16 January 2026
Reply from Tower Loan - Crest Hill
Thank you for your review. We appreciate your kind words about our knowledgeable and caring team member.
Your manager was outstanding
Your manager was outstanding. She took the time to explain everything to me. Very professional and kind.
16 January 2026
Reply from Tower Loan - Crest Hill
We are elated to hear our manager provided outstanding service. We appreciate your recognition of her professionalism and kindness.
Like the fast process of getting the…
Like the fast process of getting the loan. She’s very good.
17 December 2025
Reply from Tower Loan - Crest Hill
We're happy to hear that the loan process was fast and efficient for you. We appreciate your positive feedback and are glad you had a good experience.
Crap loan sharks praying on unfortunate…
Crap loan sharks praying on unfortunate times. Avoid at all cost!
18 December 2025
Unprompted review
Cash a check with the devil
This Company makes a decision to offer a signed check to cash, based on their determination of credit worthiness and offer a period of 30 days to review the terms. During this 30day time period, they begin dogging the client relentlessly. I have cashed a few of these checks and have repaid the loan within the 30 day time frame to avoid interest and further harassment.
3 December 2025
Reply from Tower Loan - Crest Hill
Thank you for your review. We appreciate your kind words about our professional team at Tower Loan.
An excellent service and great customer…
An excellent service and great customer care
18 November 2025
Reply from Tower Loan - Crest Hill
We are utterly delighted to hear about your excellent experience with our service and customer care.
Reply from Tower Loan - Crest Hill
We greatly appreciate your positive feedback about our friendly, polite, and fast service at Tower Loan.
Excellent customer service It was an easy process from start to…
It was an easy process from start to finish. Excellent customer service from the 2 employees that helped us.
17 October 2025
Reply from Tower Loan - Crest Hill
Thank you immensely for recognizing our excellent customer service. We appreciate your positive feedback about the easy process.
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