Tower Loan - East Mobile Reviews 10

TrustScore 4.5 out of 5

4.3

3490 Springhill Ave., Unit 4, 36608 Mobile, AL, US


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Rated 5 out of 5 stars

They were very good, they took time to help me get the loan and they are professional and courteous.

Company replied

Rated 5 out of 5 stars

It was really great with the Timing of it all this time. Most of the process/ info was done via of phone. When going in at their schedule time ,it went quitely. My Loan Officer was professional and... See more

Company replied

Rated 5 out of 5 stars

Very professional, understanding. We always reuse them because of the ease of doing business with them.

Company replied

Rated 5 out of 5 stars

They was so awesome, When talking to the Manager there She was great.If u have Tower Loan in what ever State in u In go put in a application. They will work with u. And always pay your Bill on time

Company replied


Company details

  1. Loan agency
  2. Car finance and loan company
  3. Financial Institution
  4. Mortgage Lender
  5. Non-bank financial service

About Tower Loan - East Mobile

Written by the company

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Types of Loans
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Learn About Us

About Tower Loan

Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.

Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!

Our Goal

Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!

Contact info

  • 3490 Springhill Ave., Unit 4, 36608, Mobile, AL, United States

  • 251-345-0940

4.3

Excellent

TrustScore 4.5 out of 5

10 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

They were very good

They were very good, they took time to help me get the loan and they are professional and courteous.

9 January 2026
Tower Loan - East Mobile logo

Reply from Tower Loan - East Mobile

We appreciate you taking the time to share your feedback! We are very happy to hear that you received professional and courteous help securing your loan.

Rated 5 out of 5 stars

Friendliness,of all the workers

Friendliness,of all the workers

7 January 2026
Tower Loan - East Mobile logo

Reply from Tower Loan - East Mobile

We appreciate your kind words regarding the friendliness of our workers. We are so glad that you enjoyed your experience with us.

Rated 5 out of 5 stars

Very professional

Very professional, understanding. We always reuse them because of the ease of doing business with them.

6 January 2026
Tower Loan - East Mobile logo

Reply from Tower Loan - East Mobile

We appreciate your kind words! We are so glad that you find us professional and easy to work with. Thank you for your continued trust in our services.

Rated 5 out of 5 stars

Great staff

Friendly atmosphere

7 October 2025
Tower Loan - East Mobile logo

Reply from Tower Loan - East Mobile

We are grateful for your kind words about our great staff and friendly atmosphere at Tower Loan.

Rated 5 out of 5 stars

They are great

They have updated the loan process, which makes things go faster and the staff is great.

15 August 2025
Tower Loan - East Mobile logo

Reply from Tower Loan - East Mobile

Thank you for your positive feedback! We're pleased to hear that you found the updated loan process efficient and our staff helpful. Your satisfaction is important to us, and we appreciate your support.

Rated 5 out of 5 stars

My Experience with borrowing money

It was really great with the Timing of it all this time. Most of the process/ info was done via of phone. When going in at their schedule time ,it went quitely. My Loan Officer was professional and Personal, I like that.

6 August 2025
Tower Loan - East Mobile logo

Reply from Tower Loan - East Mobile

Thank you for sharing your positive experience. We're pleased to hear that the process was efficient and that you appreciated the professionalism and personal touch of your Loan Officer. Your feedback is valuable to us, and we look forward to serving you again in the future.

Rated 5 out of 5 stars

They was so awesome

They was so awesome, When talking to the Manager there She was great.If u have Tower Loan in what ever State in u In go put in a application. They will work with u. And always pay your Bill on time

20 May 2025
Unprompted review
Tower Loan - East Mobile logo

Reply from Tower Loan - East Mobile

Thank you for the 5-star rating and the positive feedback. We're glad to hear that you had a great experience with the manager at Tower Loan. We strive to provide excellent service and work closely with our customers. Your advice to others about timely bill payment is appreciated. Thanks again!

Rated 5 out of 5 stars

Excellent customer service and care

Excellent customer service and care

8 February 2025
Tower Loan - East Mobile logo

Reply from Tower Loan - East Mobile

Thank you for the top rating! We're glad to hear that our customer service met your expectations. Your feedback is greatly appreciated.

Rated 5 out of 5 stars

The Staff

The staff was awesome in helping and explaining all questions I needed answer.

30 January 2025
Tower Loan - East Mobile logo

Reply from Tower Loan - East Mobile

Thank you for the 5-star rating! We're glad to hear that our staff was able to assist you effectively and answer all your questions. Your feedback is greatly appreciated.

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