The person waiting on us was very friendly and helpful and knew exactly what she was doing. The whole experiece took way less time than I anticipated and she was completly able to help me
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
The person waiting on us was very friendly and helpful and knew exactly what she was doing. The whole experiece took way less time than I anticipated and she was completly able to help me
Company replied
Tower Loans of Rockford, Il helped me obtain a loan when I was in a bind. I called that morning and closed on it that afternoon and left with a check in hand. The ladies were very friendly and help... See more
Company replied
I call Tower Loan because I know the manager there will give me a fair deal and won’t waste my time. Karla appears to run the office very smoothly and respects her customer’s time.
Company replied
It was easy to apply and the people who work there were very nice and helpful.
Company replied
Written by the company

About Tower Loan
Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.Our Goal
Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!304 N Alpine Road, 61107, Rockford, IL, United States
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It was easy to apply and the people who work there were very nice and helpful.

Reply from Tower Loan - East Rockford
The young lady was very nice the process was quick and easy….she talk me through every detail of the loan

Reply from Tower Loan - East Rockford
The manager Elizabeth was great, personality, know how to be kind to her customers and help with their needs. Need more people like her.

Reply from Tower Loan - East Rockford
The transaction was painless and the customer service was top notch.

Reply from Tower Loan - East Rockford
I call Tower Loan because I know the manager there will give me a fair deal and won’t waste my time. Karla appears to run the office very smoothly and respects her customer’s time.

Reply from Tower Loan - East Rockford
The person waiting on us was very friendly and helpful and knew exactly what she was doing. The whole experiece took way less time than I anticipated and she was completly able to help me

Reply from Tower Loan - East Rockford
Tower Loans of Rockford, Il helped me obtain a loan when I was in a bind. I called that morning and closed on it that afternoon and left with a check in hand. The ladies were very friendly and helpful.
I thing I would have liked is to be able to close the loan online and have the funds directly deposited into my bank account.
I had a loan with them several years ago and didn't have any issues at all. They were very good to work with then and am hopeful that this current experience will be just as good.

Reply from Tower Loan - East Rockford
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.