Tower Loan - East Rockford Reviews 8

TrustScore 4.5 out of 5

4.3

304 N Alpine Road, 61107 Rockford, IL, US


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Rated 5 out of 5 stars

The person waiting on us was very friendly and helpful and knew exactly what she was doing. The whole experiece took way less time than I anticipated and she was completly able to help me

Company replied

Rated 5 out of 5 stars

Tower Loans of Rockford, Il helped me obtain a loan when I was in a bind. I called that morning and closed on it that afternoon and left with a check in hand. The ladies were very friendly and help... See more

Company replied

Rated 5 out of 5 stars

I call Tower Loan because I know the manager there will give me a fair deal and won’t waste my time. Karla appears to run the office very smoothly and respects her customer’s time.

Company replied

Rated 5 out of 5 stars

It was easy to apply and the people who work there were very nice and helpful.

Company replied


Company details

  1. Loan agency
  2. Car finance and loan company
  3. Financial Institution
  4. Mortgage Lender
  5. Non-bank financial service

About Tower Loan - East Rockford

Written by the company

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Types of Loans
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About Tower Loan

Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.

Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!

Our Goal

Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!

Contact info

  • 304 N Alpine Road, 61107, Rockford, IL, United States

  • 815-397-9036

4.3

Excellent

TrustScore 4.5 out of 5

8 reviews

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Rated 5 out of 5 stars

Great staff!

It was easy to apply and the people who work there were very nice and helpful.

4 April 2026
Tower Loan - East Rockford logo

Reply from Tower Loan - East Rockford

We greatly appreciate your feedback about our staff and application process. Thank you for choosing Tower Loan.

Rated 5 out of 5 stars

The young lady was very nice the…

The young lady was very nice the process was quick and easy….she talk me through every detail of the loan

22 January 2026
Tower Loan - East Rockford logo

Reply from Tower Loan - East Rockford

We are glad to hear our team member provided excellent service and walked you through every loan detail.

Rated 5 out of 5 stars

The manager Elizabeth was great

The manager Elizabeth was great, personality, know how to be kind to her customers and help with their needs. Need more people like her.

23 August 2025
Tower Loan - East Rockford logo

Reply from Tower Loan - East Rockford

We appreciate your feedback and 5-star rating! We are so glad to hear that our team member was able to meet your needs with kindness. We value your input.

Rated 5 out of 5 stars

The transaction was painless and the…

The transaction was painless and the customer service was top notch.

26 July 2025
Tower Loan - East Rockford logo

Reply from Tower Loan - East Rockford

Thank you for the positive feedback! We're glad to hear that your transaction was seamless and our customer service met your expectations. We strive to provide this level of service to all our customers.

Rated 5 out of 5 stars

Help if you need it.

I call Tower Loan because I know the manager there will give me a fair deal and won’t waste my time. Karla appears to run the office very smoothly and respects her customer’s time.

3 July 2025
Tower Loan - East Rockford logo

Reply from Tower Loan - East Rockford

Thank you for the 5-star rating and for sharing your positive experience with Tower Loan. We're glad to hear that you appreciate our efficient service and respect for your time. Your feedback is valuable to us.

Rated 5 out of 5 stars

The person waiting on us was very…

The person waiting on us was very friendly and helpful and knew exactly what she was doing. The whole experiece took way less time than I anticipated and she was completly able to help me

21 June 2025
Tower Loan - East Rockford logo

Reply from Tower Loan - East Rockford

Thank you for the 5-star rating! We're glad to hear that our team member was able to assist you efficiently and effectively. Your feedback is greatly appreciated and we look forward to serving you again in the future.

Rated 5 out of 5 stars

Great

Explain about loan

14 March 2025
Tower Loan - East Rockford logo

Reply from Tower Loan - East Rockford

We appreciate your review! We strive to give the best service with every customer!

Rated 5 out of 5 stars

Tower Loans of Rockford

Tower Loans of Rockford, Il helped me obtain a loan when I was in a bind. I called that morning and closed on it that afternoon and left with a check in hand. The ladies were very friendly and helpful.
I thing I would have liked is to be able to close the loan online and have the funds directly deposited into my bank account.
I had a loan with them several years ago and didn't have any issues at all. They were very good to work with then and am hopeful that this current experience will be just as good.

18 February 2025
Tower Loan - East Rockford logo

Reply from Tower Loan - East Rockford

Thank you for the 5-star rating and for sharing your positive experience with Tower Loan. We're glad to hear that our team was able to assist you efficiently and effectively. Your feedback about the online closing and direct deposit is valuable and we'll certainly take it into consideration as we strive to improve our services. We look forward to continuing to serve you in the future.

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