The people at Tower Loan are very polite and helpful. They care about helping you and offering you the best deal for your situation. It was a pleasure to go in and get the assistance I needed. I have... See more
Company replied
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Kaitlyn and Josh are amazing. Even though sometimes payments were struggle, Josh was always kind and helpful. I recommend this company and these people to anyone. Wonderful experience every time
Company replied
We had used you guys before and have always had an easy time getting approved.\n And you guys go out of your way to stay in contact with us, to make sure That we know you are there to help if needed .... See more
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Customer service is always top notch. Most paperwork is done over the phone, once you there, they will tell you in detail what you're signing. I have never had a problem with this company. I'm in an... See more
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Company details
- Loan agency
- also in
- Car finance and loan company
- Financial Institution
- Mortgage Lender
- Non-bank financial service
About Tower Loan - Florence
Written by the company
About Tower Loan
Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!
Our Goal
Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!Contact info
202 S Pine Street, 35630, Florence, AL, United States
- 256-767-1399
4.6
Excellent
51 reviews
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It was a great experience people was very nice
2 October 2026
May use AI-assist with repliesRead more
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Awesome group of people
Awesome group of people! The process is easy and quick from beginning to end!
26 September 2026
Reply from Tower Loan - Florence
Thank you for your review, Catherine. We are pleased to hear the process was easy and quick. Our team appreciates your kind words!
Reply from Tower Loan - Florence
Thank you for taking the time to share your experience. We are glad our staff and service met your expectations at Tower Loan.
Told i was approved for certain amount…
Told i was approved for certain amount before I went to Tower loan.
After 30 mins or longer was told there was a problem, I would have to come back next day. Next my amount had decreased by half.
4 September 2026
Reply from Tower Loan - Florence
We apologize for the inconvenience, Cory. The discrepancy in your approved amount is concerning. Please contact us at (256) 767-1399 to resolve this.
Great friendly staff
Great friendly staff, availability of funding and knowledge of my account and needs are amazing.
18 August 2026
Reply from Tower Loan - Florence
Thanks, Kimberly! We are glad our staff, funding availability, and account knowledge met your needs.
They went above & beyond to help me get…
They went above & beyond to help me get the loan I needed to get my car fixed & back on the road. I would recommend them 10/10.
1 August 2026
Reply from Tower Loan - Florence
We are privileged to hear you recommend us 10/10. Going above and beyond to help customers get back on the road is what we strive for.
Josh and his staff at the Florence…
Josh and his staff at the Florence location are famtastic.
22 July 2026
Reply from Tower Loan - Florence
Your positive feedback about Josh and his staff at the Florence location is appreciated. Thank you, Stephen!
A business with human understanding and a sense of humor
They seem to care about their customers, which Is rare in this time and age. They are very helpful, to make you understand the situation and payments. They are all very friendly and kind.
15 July 2026
Reply from Tower Loan - Florence
Thank you for your review, Dottie. We take pride in being helpful, friendly, and kind to every customer.
The staff if very friendly!
The staff if very friendly!! Quick process!! Always trying to help !
4 July 2026
Reply from Tower Loan - Florence
We are thrilled to hear about your experience. Your kind words about our friendly staff and quick process mean a great deal to us.
Knew exactly how to explain everything…
Knew exactly how to explain everything to us. Came over today us what we were looking for. Took no time.
23 May 2026
Reply from Tower Loan - Florence
We are glad to hear our team explained everything clearly and provided exactly what you were looking for efficiently.
Staff was great and informative about…
Staff was great and informative about insurance for me and my loan I think they really care about each potential client
7 May 2026
Reply from Tower Loan - Florence
Thank you for recognizing our staff's dedication to providing informative service about insurance options for your loan.
The people that work there do not make…
The people that work there do not make you feel stupid. They know that life happens sometimes and that do not beat you down
1 May 2026
Reply from Tower Loan - Florence
We are grateful for your kind words about our team's understanding approach during challenging times.
The loan application was quick and…
The loan application was quick and easy. I have had loans here multiple times. Everyone is always so nice and helpful.
18 April 2026
Reply from Tower Loan - Florence
Thank you for taking the time to share your experience. We appreciate your continued trust in Tower Loan.
Helped me out a bind several times
Helped me out a bind several times.
Great staff, easy to work with.
17 April 2026
Reply from Tower Loan - Florence
We are absolutely thrilled to hear we helped you out of a bind several times, Gordon. Thank you for recognizing our great staff.
Very quick and stress free
Very quick and stress free. Josh and his team are extremely friendly and professional .
17 March 2026
Reply from Tower Loan - Florence
Thank you for sharing your experience. We appreciate your kind words about Josh and the team's friendly, professional service.
The staff works with you and understanding.
Very courteous, understanding, and works with the customer with their payment plan.
13 March 2026
Reply from Tower Loan - Florence
We are grateful for your kind words about our courteous staff and flexible payment options.
Loan company Have been doing business with them a…
Have been doing business with them a long time good whenneed extra cash
12 March 2026
Reply from Tower Loan - Florence
We are happy to hear about your long-term relationship with Tower Loan and appreciate your continued trust.
They are so great!!
They are very helpful and deliver themselves on highly professional level
20 February 2026
Reply from Tower Loan - Florence
Thank you immensely for your kind words about our helpful and professional service at Tower Loan.
Good people to deal with for sure
Good people to deal with for sure . Friendly helpful personnel will handle your loan needs .
12 February 2026
Reply from Tower Loan - Florence
We are honored to serve customers like you. Thank you for recognizing our friendly, helpful team at Tower Loan.
Reply from Tower Loan - Florence
Thank you for sharing your experience with Tower Loan. We appreciate your recognition of our professionalism and kindness.
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