We had no problems when needing to borrow and was treated like our account was important to them as well.
Company replied
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See what reviewers are saying
We have used Tower Loans multiple times over the years. They are always kind and thoughtful. They have always had grace with us. We will continue to use them for our loan needs.
Company replied
Everyone is super friendly and quick to help and answer any questions, which made me whole loan experience easier!
Company replied
I was treated with respect and the staff were all professional.
Company replied
Company details
- Loan agency
- Car finance and loan company
- Financial Institution
- Mortgage Lender
- Non-bank financial service
About Tower Loan - Fort Payne
Written by the company
About Tower Loan
Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!
Our Goal
Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!Contact info
318 Gault Avenue North, 35967, Fort Payne, AL, United States
- 256-304-6910
4.2
Great
16 reviews
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Reply from Tower Loan - Fort Payne
We greatly appreciate your feedback about our quick service and friendly staff at Tower Loan.
I was treated with respect and the…
I was treated with respect and the staff were all professional.
13 February 2026
Reply from Tower Loan - Fort Payne
Thank you for sharing your positive experience. We appreciate your recognition of our respectful and professional staff.
We have used Tower Loans multiple times…
We have used Tower Loans multiple times over the years. They are always kind and thoughtful. They have always had grace with us. We will continue to use them for our loan needs.
22 January 2026
Reply from Tower Loan - Fort Payne
We are privileged to serve loyal customers like you. Thank you for recognizing our kindness and grace over the years.
Good Service friendly Staff
14 January 2026
Reply from Tower Loan - Fort Payne
We appreciate you taking the time to share your positive experience with our friendly staff and good service.
Reply from Tower Loan - Fort Payne
Thank you for your wonderful feedback about our fast loan application and great service at Tower Loan.
Reply from Tower Loan - Fort Payne
Thank you for your positive feedback! We're pleased to hear that you found our staff friendly and professional. Your satisfaction is important to us, and we look forward to serving you again.
I would never recommend this loan…
I would never recommend this loan company. Fort payne Alabama office are horrible rude and harassment at its finest.
12 June 2025
Reply from Tower Loan - Fort Payne
We're truly sorry to hear about your experience with our Fort Payne, Alabama office. We take your feedback seriously and will address this matter promptly. Our goal is to provide respectful and professional service to all our customers. Thank you for bringing this to our attention.
Friendly and helpful!
Everyone is super friendly and quick to help and answer any questions, which made me whole loan experience easier!
7 June 2025
Reply from Tower Loan - Fort Payne
We're glad to hear that our team was able to assist you effectively and make your loan experience easier. Your positive feedback is greatly appreciated. Thank you for choosing us for your financial needs.
The staff is willing to go the extra mile for you.
We had no problems when needing to borrow and was treated like our account was important to them as well.
7 June 2025
Reply from Tower Loan - Fort Payne
We're glad to hear that your experience with us was a positive one. It's important to us that every customer feels valued and we're pleased we could assist you. Thank you for your feedback!
Wonderful experience such a great group…
Wonderful experience such a great group of people
6 May 2025
Reply from Tower Loan - Fort Payne
We're glad to hear you had a wonderful experience and appreciated our team. Your positive feedback is much appreciated. Thank you for taking the time to share your review!
Nothing about this experience was…
Nothing about this experience was satisfactory. I talked to 2 different people male and female. I felt rushed, essentially it felt like neither person really wanted to talk to me. I was not informed about a fee when setting up auto pay. Very dissatisfied. Will not do any kind of business with this company again
15 April 2025
Reply from Tower Loan - Fort Payne
We're truly sorry to hear about your experience. Your feedback is important to us and we take these matters seriously. We strive to provide excellent customer service. We'll certainly take your comments into consideration as we continually work to improve our customer interactions. As far as the recurring payment fee, a third party company charges the fee to make debit or ACH payments.
Bailey was awesome
10 April 2025
Reply from Tower Loan - Fort Payne
We're glad to hear that you had a positive experience with Bailey. Your feedback is greatly appreciated. Thank you for the 5-star rating!
Great place nice people
13 March 2025
Reply from Tower Loan - Fort Payne
We appreciate your kind words. We're so glad you had a positive experience with us.
Reply from Tower Loan - Fort Payne
Thank you for the fantastic rating and positive feedback! We're glad to hear that you found our service helpful. We strive to assist our customers in the best way possible. Your support is greatly appreciated!
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