My experience in seeking a loan was very comfortable and. I was made to feel relaxed and I was able to answer questions without feeling intimidate. The young man very professional and understood hi... See more
Company replied
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My experience in seeking a loan was very comfortable and. I was made to feel relaxed and I was able to answer questions without feeling intimidate. The young man very professional and understood hi... See more
Company replied
Friendly service, easy to apply, took check stubs and bank statement (most recent) to verify my income. I had the money before I left their office. ( Due to high interest rate , its best to pay off... See more
Company replied
When I contacted Tower Loan inquiring about a loan offer I received I was pleasantly greeted and was very promptly and professionally informed of about this invitation and others. My information was s... See more
Company replied
Help when we ask and doing it with a smile and always thanking you for coming in, that is so special to me
Company replied
Written by the company

About Tower Loan
Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.Our Goal
Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!2355 Hwy 1 South, 38701, Greenville, MS, United States
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The staff gave excellent customer service! They were very understanding, and helpful!

Reply from Tower Loan - Greenville
Working through financial issues with good customer service

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Reply from Tower Loan - Greenville
Representative was very nice answered all questions. When I wanted to increase the amount they were willing to help.

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Reply from Tower Loan - Greenville
The manager Micheal has called my phone on 2 different occasions and spoke to me in the most disrespectful way. To be the manager he's very disrespectful/rude to the customers. I prefer he never contact me ever again in life!!!

Reply from Tower Loan - Greenville
Help when we ask and doing it with a smile and always thanking you for coming in, that is so special to me

Reply from Tower Loan - Greenville
When I contacted Tower Loan inquiring about a loan offer I received I was pleasantly greeted and was very promptly and professionally informed of about this invitation and others. My information was shared and I was contacted back the early the next morning with my approval. I made an appointment with Mr. Michael for later that day and he was very prompt, professional, informative, PREPARED, and polite. He is most definitely an asset to the company and was a pleasure to have received his assistance!

Reply from Tower Loan - Greenville
Excellent Service
The staff goes out of their way to give great customer service, very efficient.

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Reply from Tower Loan - Greenville
Friendly service, easy to apply, took check stubs and bank statement (most recent) to verify my income.
I had the money before I left their office.
( Due to high interest rate , its best to pay off as early as possible)

Reply from Tower Loan - Greenville
Very nice and professional. They explain everything Very well.

Reply from Tower Loan - Greenville
Great service and the people are super nice. The process was not hard at all.

Reply from Tower Loan - Greenville
I was able to get the money I needed, at the time I needed it.

Reply from Tower Loan - Greenville
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