All personnel where friendly and kept me informed every step of the way
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I truly enjoyed their kindness and patience as we were walk through the process of everything… It makes a difference when people speak to you with warmth. Any question that I had they were able to ans... See more
Company replied
Everything went extremely well and was pleased with the amount I got approved to get but definitely do it again! We also got a washer and a refrigerator finance through them also!
Company replied
I have been a customer for Tower loan for many years, all the agents showed great professionalism, and always friendly, and work hard to get what you need on that day.
Company replied
Company details
- Loan agency
- also in
- Car finance and loan company
- Financial Institution
- Mortgage Lender
- Non-bank financial service
About Tower Loan - Hattiesburg
Written by the company
About Tower Loan
Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!
Our Goal
Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!Contact info
4600 Hardy Street, Ste 18, 39402, Hattiesburg, MS, United States
- 601-296-6318
4.4
Excellent
48 reviews
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All personnel where friendly and kept…
All personnel where friendly and kept me informed every step of the way
2 October 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Don’t call me after the loan has been…
Don’t call me after the loan has been approved and ask me to give peoples names and numbers for references.
1 September 2026
Reply from Tower Loan - Hattiesburg
Apologies for any inconvenience. Your concern about reference requests post-approval is noted. Please contact us at (601) 296-6318 to address this directly.
Fast and easy
27 August 2026
Reply from Tower Loan - Hattiesburg
We are glad to hear your experience with Tower Loan was fast and easy. We appreciate your feedback, Candice.
Very helpful and quick
25 August 2026
Reply from Tower Loan - Hattiesburg
We greatly appreciate your feedback, Kevin. We are glad the process was helpful and quick for you.
Reply from Tower Loan - Hattiesburg
We are excited to hear you experienced good service at Tower Loan. Your feedback means a great deal to us.
They were kind and helpful and knowledgeable
They were kind, friendly, respectful, very caring and helpful I love the way they do business
5 August 2026
Reply from Tower Loan - Hattiesburg
Thank you for sharing, Teresa. Your kind words about our team being kind, caring, and helpful mean a great deal to us at Tower Loan.
Your staff is always helping and…
Your staff is always helping and patient but most of all friendly.
12 May 2026
Reply from Tower Loan - Hattiesburg
Thank you for taking the time to share this. We are proud of our staff's helpfulness, patience, and friendliness at Tower Loan.
Reply from Tower Loan - Hattiesburg
We are delighted to hear your experience with our customer service stood out. We appreciate your recognition, Stephenie.
Reply from Tower Loan - Hattiesburg
We are glad to hear about your awesome service experience. Your positive feedback means a great deal to our team at Tower Loan.
Everything went extremely well and was…
Everything went extremely well and was pleased with the amount I got approved to get but definitely do it again! We also got a washer and a refrigerator finance through them also!
2 June 2026
Reply from Tower Loan - Hattiesburg
We are pleased to hear everything went well. Thank you for trusting Tower Loan for your loan and appliance financing needs!
That the experience to which I had was lacking eye contact and nonchalant behavior.
Not good customer service, nonchalant attitude by one of the agent's .Wouldn't look at me during the my visit. If I wasn't really in need of this loan I would have walked out.
19 May 2026
Reply from Tower Loan - Hattiesburg
We apologize for falling short of your expectations. Your concerns about lacking eye contact and unprofessional behavior are important. Please contact us at (601) 296-6318.
Very friendly service
Very friendly service. Explained everything well and I am totally satisfied with my experience.
29 April 2026
Reply from Tower Loan - Hattiesburg
We are honored to hear about your positive experience. Thank you for recognizing our friendly service and clear explanations.
I have been a customer for Tower loan…
I have been a customer for Tower loan for many years, all the agents showed great professionalism, and always friendly, and work hard to get what you need on that day.
15 May 2026
Reply from Tower Loan - Hattiesburg
We are delighted to hear about your years of loyalty and positive experience with our professional, friendly team.
Ive never had a problem with the office…
Ive never had a problem with the office in Hattiesburg, Ms .....always super nice and polite....they are my go to service when I need quick money....
7 May 2026
Reply from Tower Loan - Hattiesburg
We are thrilled to hear about your positive experience with our Hattiesburg team. Your loyalty means everything to Tower Loan.
Reply from Tower Loan - Hattiesburg
We are ecstatic to hear about your positive experience with our friendly team at Tower Loan.
Reply from Tower Loan - Hattiesburg
Thank you for your wonderful feedback! We are pleased our team member made your experience easy and positive.
Reply from Tower Loan - Hattiesburg
We are thrilled to hear you appreciate Tower Loan and our staff. Thank you for your trust.
They are all very nice and helpful
They are all very nice and helpful. They are all very friendly to me and they are there to help me out.
26 March 2026
Reply from Tower Loan - Hattiesburg
Thank you for sharing your kind words about our helpful and friendly team at Tower Loan.
New employees need more training.
The Hattiesburg branch had several new employees. I feel like they needed more training.
19 March 2026
Easy transaction
Easy transaction. Everything was laid out and explained when I arrived. Making the process an effortless and professional interaction.
21 February 2026
Reply from Tower Loan - Hattiesburg
We are elated to hear about your effortless experience. Thank you for recognizing our professional service approach.
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