Tower Loan - Holly Springs Reviews 21

TrustScore 4 out of 5

4.2

152B W College Ave, 38635 Holly Springs, MS, US


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Rated 5 out of 5 stars

Whether I'm doing a transaction or paying a bill, my experience at Tower Loans in Holly Springs MS is always a great experience. The people there greet you, make you feel welcomed and treat you like y... See more

Company replied

Rated 5 out of 5 stars

The office manager Christy is heaven sent. I applied over the phone and she heard one of her employees say my loan had been denied. She said my name sounded familiar and knew it had to be a mistake. M... See more

Company replied

Rated 5 out of 5 stars

I needed cash urgently and received a quick response. They worked with me to get my loan approved. The staff here provide excellent customer service.

Company replied

Rated 5 out of 5 stars

They are professional in all areas... over the phone and in the office.... great customer service with a big smile....

Company replied


Company details

  1. Loan agency
  2. Car finance and loan company
  3. Financial Institution
  4. Mortgage Lender
  5. Non-bank financial service

About Tower Loan - Holly Springs

Written by the company

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Types of Loans
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Learn About Us

About Tower Loan

Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.

Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!

Our Goal

Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!

Contact info

  • 152B W College Ave, 38635, Holly Springs, MS, United States

  • 662-252-8909

4.2

Great

TrustScore 4 out of 5

21 reviews

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Rated 1 out of 5 stars
Tower Loan - Holly Springs logo

Reply from Tower Loan - Holly Springs

Please accept our apologies for Crystal's behavior. We understand your concern and want to address this matter. Please contact us at (662) 252-8909.

Rated 5 out of 5 stars

Fast reliable service and great…

Fast reliable service and great customer service and staff

30 December 2025
Tower Loan - Holly Springs logo

Reply from Tower Loan - Holly Springs

We are grateful for your feedback about our fast reliable service and great customer service and staff.

Rated 5 out of 5 stars

Best manager ever

30 December 2025
Tower Loan - Holly Springs logo

Reply from Tower Loan - Holly Springs

Your review is appreciated. We understand having excellent management makes a difference in your experience with Tower Loan.

Rated 5 out of 5 stars

The office manager Christy is heaven…

The office manager Christy is heaven sent. I applied over the phone and she heard one of her employees say my loan had been denied. She said my name sounded familiar and knew it had to be a mistake. Moments later Christy called me and asked if I had my credit frozen. I replied, Yes. I unfroze and my loan was approved. Christy knew my name from a previous loan, and she knew all of my payments on time. I'm so grateful for Christy. She's an amazing and really sweet lady.

13 December 2025
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Reply from Tower Loan - Holly Springs

Your positive experience means everything to us. Christy truly is amazing and we appreciate her dedication to our customers.

Rated 5 out of 5 stars

The staff is always friendly and…

The staff is always friendly and personable. They make it very easy for me to

3 December 2025
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Reply from Tower Loan - Holly Springs

We are thrilled to hear our friendly staff makes your experience easy. Thank you for choosing Tower Loan.

Rated 5 out of 5 stars

Awesome experience

You feel like family when you walk in.

8 October 2025
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Reply from Tower Loan - Holly Springs

We are ecstatic to hear you had an awesome experience and felt like family at Tower Loan.

Rated 5 out of 5 stars

The team there were absolutely awesome

The team there were absolutely awesome! Thank yall!

10 October 2025
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Reply from Tower Loan - Holly Springs

We are overjoyed to hear our team was absolutely awesome! Thank you for your wonderful feedback about your experience.

Rated 5 out of 5 stars

They are professional in all areas..

They are professional in all areas... over the phone and in the office.... great customer service with a big smile....

27 August 2025
Tower Loan - Holly Springs logo

Reply from Tower Loan - Holly Springs

We appreciate you taking the time to share your wonderful experience. We're happy to hear that you found our team to be professional and that you enjoyed our customer service.

Rated 5 out of 5 stars

Whether I'm doing a transaction or…

Whether I'm doing a transaction or paying a bill, my experience at Tower Loans in Holly Springs MS is always a great experience. The people there greet you, make you feel welcomed and treat you like you're important.

17 July 2025
Tower Loan - Holly Springs logo

Reply from Tower Loan - Holly Springs

Thank you for the 5-star rating and the positive feedback. We're glad to hear that your experiences at Tower Loan in Holly Springs MS have been consistently great. Our team strives to make every customer feel welcomed and important. We appreciate your support and look forward to serving you again.

Rated 5 out of 5 stars

They explain every detail about the law.

They explain every detail about yourloan

10 July 2025
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Reply from Tower Loan - Holly Springs

We're glad to hear that you found our loan explanation process thorough and helpful. It's our priority to ensure our customers understand all aspects of their loan. Thank you for your positive feedback!

Rated 5 out of 5 stars

The friendly faces and great smiles

The friendly faces and great smiles, they made me feel like family, love tower and loan workers

6 June 2025
Tower Loan - Holly Springs logo

Reply from Tower Loan - Holly Springs

Thank you for the 5-star rating! We're glad to hear that our team at Tower Loan made you feel like family. Your kind words are greatly appreciated.

Rated 5 out of 5 stars

Friendly and fast

Pleasant kind and great customer service

6 June 2025
Tower Loan - Holly Springs logo

Reply from Tower Loan - Holly Springs

Thank you for the positive feedback! We're glad to hear that you had a great experience with our customer service. Your satisfaction is our top priority. Thanks again!

Rated 5 out of 5 stars

The loan officer was very detail and…

The loan officer was very detail and willing to provide a loan for my request with any delays.

29 April 2025
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Reply from Tower Loan - Holly Springs

We're glad to hear that our loan officer was able to assist you efficiently and effectively. Your positive feedback is greatly appreciated. Thank you for choosing Tower Loan for your financial needs.

Rated 1 out of 5 stars

Interest rates too high forced products…

Interest rates too high forced products into contracts without customers view and consent

29 April 2025
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Reply from Tower Loan - Holly Springs

We're sorry to hear about your experience. We take your feedback seriously and are committed to providing transparent and fair services. If you ever need additional time to read through a document during the loan closing, you can certainly take your time. We want our customers to feel comfortable with all documents that they're signing.

Rated 5 out of 5 stars

Speedy Service

The people who work there are very kind and understanding and do not judge you.

24 April 2025
Tower Loan - Holly Springs logo

Reply from Tower Loan - Holly Springs

Thank you for the 5-star rating! We're glad to hear that our team was able to provide you with kind and understanding service. We strive to create a welcoming environment for all our customers. Your feedback is greatly appreciated.

Rated 5 out of 5 stars

I needed cash urgently and received….

I needed cash urgently and received a quick response. They worked with me to get my loan approved. The staff here provide excellent customer service.

22 March 2025
Tower Loan - Holly Springs logo

Reply from Tower Loan - Holly Springs

We're glad to hear that you had a positive experience with our quick response time and loan approval process. Our team strives to provide excellent customer service. Thank you for your high rating and kind words!

Rated 5 out of 5 stars

Crystal is so awesome!!

12 February 2025
Tower Loan - Holly Springs logo

Reply from Tower Loan - Holly Springs

We're glad to hear that you had a positive experience with Crystal! Your feedback is greatly appreciated. Thank you for the 5-star rating!

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