Tower Loan - Hoover Reviews 12

TrustScore 4.5 out of 5

4.4

3081 Lorna Road, Ste 110, 35216 Hoover, AL, US


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See what reviewers are saying

Rated 5 out of 5 stars

The msnger and stsff were very professional and helpful. Highly recommend this businesd in times of need.

Company replied

Rated 5 out of 5 stars

Ebony is the best. She's very knowledgeable and professional, but what seals the deal is her friendliness. Her amazing interpersonal skills is what makes the customer service there so great.

Company replied

Rated 5 out of 5 stars

Since relocating, I transferred my loan from Daphne AL to the Birmingham AL area. The manager, Morris, and his staff are Exceptional!!

Company replied

Rated 5 out of 5 stars

Ebony and Morris were amazing. They were so helpful and I can't thank them enough for their professionalism.

Company replied


Company details

  1. Loan agency
  2. Car finance and loan company
  3. Financial Institution
  4. Mortgage Lender
  5. Non-bank financial service

About Tower Loan - Hoover

Written by the company

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Types of Loans
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About Tower Loan

Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.

Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!

Our Goal

Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!

Contact info

  • 3081 Lorna Road, Ste 110, 35216, Hoover, AL, United States

  • 205-380-6291

4.4

Excellent

TrustScore 4.5 out of 5

12 reviews

5-star
4-star
3-star
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Rated 5 out of 5 stars

Top notch team effort.

The msnger and stsff were very professional and helpful. Highly recommend this businesd in times of need.

27 March 2026
Tower Loan - Hoover logo

Reply from Tower Loan - Hoover

We are happy to hear about your positive experience with our team. Thank you for recommending Tower Loan.

Rated 5 out of 5 stars

Ebony is the best!

Ebony is the best. She's very knowledgeable and professional, but what seals the deal is her friendliness. Her amazing interpersonal skills is what makes the customer service there so great.

10 December 2025
Unprompted review
Tower Loan - Hoover logo

Reply from Tower Loan - Hoover

We are delighted to hear about Ebony's exceptional service. Her professionalism and friendliness create outstanding customer experiences.

Rated 5 out of 5 stars

The staff did an excellent job

The staff did an excellent job. Very professional and efficient.

11 November 2025
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Reply from Tower Loan - Hoover

We are privileged to hear your positive feedback about our professional and efficient staff at Tower Loan.

Rated 5 out of 5 stars

Professional, Business.

Friendly, easy to work with. Very professional

7 October 2025
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Reply from Tower Loan - Hoover

We are pleased to hear you found our team professional and easy to work with. Thank you for choosing Tower Loan.

Rated 5 out of 5 stars

Since relocating

Since relocating, I transferred my loan from Daphne AL to the Birmingham AL area.
The manager, Morris, and his staff are Exceptional!!

2 October 2025
Tower Loan - Hoover logo

Reply from Tower Loan - Hoover

We are overjoyed to hear about your positive experience with Morris and his staff after your transfer from Daphne.

Rated 5 out of 5 stars

Very helpful

The people there know how to make you feel comfortable and they are very considered of your need. Mr.Morris is so kind he need a raise for being so helpful. Thanks!!

30 August 2025
Tower Loan - Hoover logo

Reply from Tower Loan - Hoover

Thank you for your review! We appreciate your kind words about feeling comfortable and Mr. Morris's helpful service.

Rated 5 out of 5 stars
Tower Loan - Hoover logo

Reply from Tower Loan - Hoover

Thank you for the high rating and positive feedback. We're glad to hear that you had a great experience with us. Your support is greatly appreciated!

Rated 5 out of 5 stars

These are the best people to get a loan…

These are the best people to get a loan from easy and hassle free. There employees are hands down some of the best great attitude

14 June 2025
Tower Loan - Hoover logo

Reply from Tower Loan - Hoover

Thank you for the 5-star rating and the positive feedback. We're glad to hear that you found our loan process easy and hassle-free. Our team strives to provide excellent service and we're happy to hear that we've met your expectations.

Rated 5 out of 5 stars

Ebony and Morris were amazing

Ebony and Morris were amazing. They were so helpful and I can't thank them enough for their professionalism.

7 June 2025
Tower Loan - Hoover logo

Reply from Tower Loan - Hoover

We're glad to hear that you had a positive experience with Ebony and Morris. Their professionalism is indeed a great asset to our team. Thank you for your kind words and high rating!

Rated 5 out of 5 stars

Great customer service

Great service. Fast, efficient, friendly.

2 April 2025
Tower Loan - Hoover logo

Reply from Tower Loan - Hoover

Thank you for the positive feedback! We're glad to hear that you found our service to be fast, efficient, and friendly. We strive to provide the best experience for our customers. Thanks again!

Rated 5 out of 5 stars

excellent service

12 February 2025
Tower Loan - Hoover logo

Reply from Tower Loan - Hoover

We're glad to hear you found our service excellent. Your positive feedback is greatly appreciated. Thank you for taking the time to share your experience.

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