Tower Loan - Horn Lake Reviews 28

TrustScore 4.5 out of 5

4.6

1030 Goodman Rd, 38637 Horn Lake, MS, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The associates Treat you, as family, they explain everything so you understand what's being said.You are greeted upon arrival. The associates are very professional.

Company replied

Rated 5 out of 5 stars

Mrs Shirley is just always so nice!! Always smiling n just a great experience every time with her!! She makes u want to come back!!!

Company replied

Rated 5 out of 5 stars

Makayla Great Customer Service, Treat you with Much Respect and also Mrs. Shirley , Very very pleasant

Company replied


Company details

  1. Loan agency
  2. Car finance and loan company
  3. Financial Institution
  4. Mortgage Lender
  5. Non-bank financial service

About Tower Loan - Horn Lake

Written by the company

Apply Now
Types of Loans
Find a Location
Learn About Us

About Tower Loan

Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.

Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!

Our Goal

Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!

Contact info

  • 1030 Goodman Rd, 38637, Horn Lake, MS, United States

  • 662-349-1012

4.6

Excellent

TrustScore 4.5 out of 5

28 reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The most friendly associates EVER.

The associates Treat you, as family, they explain everything so you understand what's being said.You are greeted upon arrival. The associates are very professional.

19 March 2026
Tower Loan - Horn Lake logo

Reply from Tower Loan - Horn Lake

Thank you for taking the time to share your experience. We appreciate you recognizing our team's professionalism and family-like approach.

Rated 5 out of 5 stars

Very professional and personal

Fast signing papers, resolve easy, and very professional and personal

14 March 2026
Tower Loan - Horn Lake logo

Reply from Tower Loan - Horn Lake

Thank you for your review, Jerry. We appreciate your feedback about our professional and personal service approach.

Rated 5 out of 5 stars

Is same kind of crazy but just when I…

Is same kind of crazy but just when I need it help the most that check came in the mail. Thank you.

13 February 2026
Tower Loan - Horn Lake logo

Reply from Tower Loan - Horn Lake

Thank you for taking the time to share your experience. We understand timing matters and appreciate your trust in Tower Loan.

Rated 5 out of 5 stars

Awesome experience!!

Awesome experience!!! Those are my people in there!!! You would think I knew them my whole life way we laugh & talk!

6 January 2026
Tower Loan - Horn Lake logo

Reply from Tower Loan - Horn Lake

We're happy to hear that you had such an awesome experience and felt so connected with our team. We appreciate you taking the time to share your positive feedback!

Rated 5 out of 5 stars

Mrs Shirley is just always so nice!

Mrs Shirley is just always so nice!! Always smiling n just a great experience every time with her!! She makes u want to come back!!!

27 December 2025
Tower Loan - Horn Lake logo

Reply from Tower Loan - Horn Lake

We are delighted to hear about your wonderful experience with Mrs. Shirley! Her kindness truly makes a difference.

Rated 5 out of 5 stars

Great Customer Service

I love the people at Tower Loan because they have great customer service. They try to do everything needed to meet the customer’s needs.

7 November 2025
Tower Loan - Horn Lake logo

Reply from Tower Loan - Horn Lake

We sincerely value your feedback about our great customer service. Thank you for recognizing our commitment to meeting your needs.

Rated 5 out of 5 stars

Helpful

Helpful, kind and very knowledgeable.

6 November 2025
Tower Loan - Horn Lake logo

Reply from Tower Loan - Horn Lake

We are overjoyed to hear you found our team helpful, kind and knowledgeable. Thank you for your trust in Tower Loan.

Rated 5 out of 5 stars

Always professional

Always professional, courteous, experienced and outgoing making sure customers leave with a smile on their faces.

4 November 2025
Tower Loan - Horn Lake logo

Reply from Tower Loan - Horn Lake

Your positive feedback means everything to us. We appreciate you recognizing our team's professional and courteous service.

Rated 5 out of 5 stars

Great Customer Service

Makayla Great Customer Service, Treat you with Much Respect and also Mrs. Shirley , Very very pleasant

18 October 2025
Tower Loan - Horn Lake logo

Reply from Tower Loan - Horn Lake

We are elated to hear about your positive experience with Makayla and Mrs. Shirley. Their respectful service reflects Tower Loan's commitment to excellence.

Rated 5 out of 5 stars

It was awesome

It was awesome

4 October 2025
Tower Loan - Horn Lake logo

Reply from Tower Loan - Horn Lake

We are grateful for your positive feedback. Your experience matters to us at Tower Loan.

Rated 5 out of 5 stars

Great service

Great service and fast service

13 August 2025
Tower Loan - Horn Lake logo

Reply from Tower Loan - Horn Lake

Thank you for your positive feedback! We're pleased to hear that you found our service both great and fast. We look forward to serving you again in the future.

Rated 5 out of 5 stars

Always very nice and fast

Always very nice and fast. Daphne is the best

26 July 2025
Tower Loan - Horn Lake logo

Reply from Tower Loan - Horn Lake

Thank you for your positive feedback! We're glad to hear that you had a great experience and appreciate your kind words about Daphne. We look forward to serving you again.

Rated 5 out of 5 stars

Help

I was able to get emergency help.

24 June 2025
Tower Loan - Horn Lake logo

Reply from Tower Loan - Horn Lake

We're glad to hear that you were able to receive the emergency help you needed. Your positive feedback is greatly appreciated. Thank you for the 5-star rating!

Rated 5 out of 5 stars

They are always there for anything I…

They are always there for anything I need to help me the best way possible. And they have always been so friendly.

20 June 2025
Tower Loan - Horn Lake logo

Reply from Tower Loan - Horn Lake

Thank you for the 5-star rating and the positive feedback. We're glad to hear that our team has been able to assist you effectively and provide a friendly service. We look forward to continuing to serve you in the future.

Rated 5 out of 5 stars

Towering Above Others

I was pleased with the expediency of service provided by Tower Loan and the courteousness of the representative, Daphne, who contacted me regarding specificity of the loan and my new account.

6 June 2025
Tower Loan - Horn Lake logo

Reply from Tower Loan - Horn Lake

Thank you for the positive feedback! We're glad to hear that you found our service expedient and our representative courteous. Your satisfaction is our priority at Tower Loan. We look forward to serving you again in the future.

Rated 5 out of 5 stars

My representative was very courteous

My representative was very courteous, professional, knowledgeable, and overall she looked out for my best interest at hand.

16 May 2025
Tower Loan - Horn Lake logo

Reply from Tower Loan - Horn Lake

We're glad to hear that you had a positive experience with our representative. It's important to us that our team is not only knowledgeable, but also dedicated to serving our customers' best interests. Thank you for your feedback and the 5-star rating!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look