The process was simple and fast! Knowledgeable staff and very friendly. We were very pleased that someone helped us that was bilingual. Definitely refer anyone looking to consolidate or need extra m... See more
Company replied
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I always receive remarkable service when I enter the office until the time I leave. Everyone is always so friendly and ready to be helpful of your needs . Even if someone is with another client they... See more
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I had a great experience, and this branch really helped me accomplish what I set out to do when I went in to apply for a loan
Company replied
The staff at Tower Loans are professional and very helpful. They work with you on making your payments and receiving the financial assistance you need.
Company replied
Company details
- Loan agency
- Car finance and loan company
- Financial Institution
- Mortgage Lender
- Non-bank financial service
About Tower Loan - Humble
Written by the company
About Tower Loan
Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!
Our Goal
Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!Contact info
238 1st Street West, 77338, Humble, TX, United States
- 281-713-4083
4.7
Excellent
35 reviews
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Because is a great Company and they…
Because is a great Company and they always help me!
22 April 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Tower Loan - Humble
We are grateful for your positive feedback regarding our customer service team.
Great Company
Ms. Nora was great and nice and patient and very knowledgeable.,we were approved and paperwork done the same day.
1 April 2026
Reply from Tower Loan - Humble
Thanks for highlighting Ms. Nora's excellent service. We appreciate your trust in Tower Loan and value your positive experience.
I had a great experience
I had a great experience, and this branch really helped me accomplish what I set out to do when I went in to apply for a loan
10 February 2026
Reply from Tower Loan - Humble
We are honored to hear about your great experience! We appreciate you sharing how our team helped accomplish your goals.
This is a great place to get a loan…
This is a great place to get a loan from if you need help you should try them out. Great people to work with.
29 January 2026
Reply from Tower Loan - Humble
We are thrilled to hear you had a positive experience with our team at Tower Loan. Thank you for recommending us, Broderick.
Very quick and everyone was…
Very quick and everyone was professional throughout my application process.
7 January 2026
Reply from Tower Loan - Humble
We're happy to hear that your application process was quick and professional. We appreciate you taking the time to leave us this positive feedback!
Reply from Tower Loan - Humble
Thank you for sharing your feedback about our professionalism and organization. We appreciate your kind words about our courteous service.
The staff at Tower Loans are…professional and helpful.
The staff at Tower Loans are professional and very helpful. They work with you on making your payments and receiving the financial assistance you need.
9 December 2025
Reply from Tower Loan - Humble
We are grateful for your kind words about our professional and helpful staff at Tower Loan.
I always receive remarkable service…
I always receive remarkable service when I enter the office until the time I leave. Everyone is always so friendly and ready to be helpful of your needs . Even if someone is with another client they make sure you’re acknowledged with a hello!
If ever in need Tower Loan is you place!
11 November 2025
Reply from Tower Loan - Humble
Thank you for sharing your kind words about our remarkable service and friendly team at Tower Loan.
I applied for a loan
I applied for a loan, got a quick phone call for some questions and got approved for the amount I asked for right away. Very nice people in the office. I was in and out. Very quick process. Highly recommend them
11 November 2025
Reply from Tower Loan - Humble
Thank you for your review. We appreciate your recommendation and are pleased the loan process was quick and efficient.
They are awesome
They are awesome. So easy to work with and understanding of your situation.
14 May 2025
Reply from Tower Loan - Humble
Thank you for your wonderful review! We appreciate your recognition of our team's understanding and support.
Amber
Amber was very helpful, knowledgeable, professional and her expertise was errorless. Amber explanation of the terms were flawless, her assistance in helping me, were awesome. I really appreciate her. The other staff were awesome in customer services as well.
17 October 2025
Reply from Tower Loan - Humble
Thank you for recognizing Amber's expertise and professionalism. We appreciate your kind words about our team's customer service.
Reply from Tower Loan - Humble
Your positive experience with our service means everything to us. Thank you for choosing Tower Loan, Glen.
The process was simple and fast
The process was simple and fast! Knowledgeable staff and very friendly. We were very pleased that someone helped us that was bilingual.
Definitely refer anyone looking to consolidate or need extra money for unexpected expenses.
10 October 2025
Reply from Tower Loan - Humble
Thank you for taking the time to share your experience. We appreciate your kind words about our simple process and bilingual staff.
Awesome Customer Service Team
Awesome Customer Service Team: Amber,Laquiasha and Donavan. Your Humble Store…….Rocking!!
24 September 2025
Reply from Tower Loan - Humble
Thank you for your review. We appreciate your kind words about Amber, Laquiasha and Donavan's service at Tower Loan.
It was a very easy and fast process
23 August 2025
Reply from Tower Loan - Humble
We're happy to hear that the process was easy and fast for you. Thank you for your positive feedback; we appreciate it.
Noa was helpful to me and made my visit fruitful
I only came to pay my bill but Noa convinced me to get a loan and I listened to his convincing words and yielded a smile on my face.
12 August 2025
Reply from Tower Loan - Humble
Thank you for sharing your positive experience. We're glad to hear that Noa was able to assist you effectively. Your satisfaction is important to us, and we appreciate your feedback.
Reply from Tower Loan - Humble
We're glad to hear you had an awesome experience! Your positive feedback is greatly appreciated. Thank you for taking the time to share it.
Reply from Tower Loan - Humble
We're glad to hear that you found our process easy and appreciated our Spanish-speaking services. Your positive feedback is much appreciated. Thank you for the 5-star rating!
Reply from Tower Loan - Humble
Thank you for the positive feedback! We're glad to hear that you found our service quick, easy, and professional. Your satisfaction is our top priority. We look forward to serving you again in the future.
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