It was easy and convenient to do application and get funds in same day. Alley questions were answered.
Company replied
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It was easy and convenient to do application and get funds in same day. Alley questions were answered.
Company replied
Great Customer Service Overall; Ms. Vickie and Ms. Tonya are very cordial. Tammy the manager is excellent, and has turned the vibe of the office into a "Sparkling Jewel." I appreciate how she tak... See more
Company replied
I’ve been off and on with tower loan for many years I Especially like our home office in Kankakee Illinois and my hats off to the staff there Especially Miss Vicky, they always make you feel like fami... See more
Company replied
This office rocks. They're professional, courteous, and always friendly. Any questions concerns or doubts that may have come up in the past, were handled with dignity and respect.
Company replied
Written by the company

About Tower Loan
Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.Our Goal
Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!105 E Court Street, 60901, Kankakee, IL, United States
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Reply from Tower Loan - Kankakee
Everyone was very helpful and understanding. Gave great advice

Reply from Tower Loan - Kankakee
Loan application process always goes smoothly. Loan officers always friendly and accommodating.

Reply from Tower Loan - Kankakee

Reply from Tower Loan - Kankakee
THE LADIES THERE ARE VERY NICE AND HELPFUL. THEY GIVE YOU ALL THE INFORMATION YOU NEED.

Reply from Tower Loan - Kankakee
I appreciated the loan but I had been in the last 4 days through so much trouble just trying to cash it from getting banned from two currency exchanges, three denials of cashing at Walmart, no acceptance of electronic check cashing by Brinks, denial of cashing at a Mexican currency exchange, no mercy of removal of ban nor forgiveness, and a misleading to a place that did not cash.
I went in as a final option. I was in a pinch and they made it super easy and approved me quickly. I've been a customer since 2016 but was actually shocked to get a check after they closed one loan and created a new one.

Reply from Tower Loan - Kankakee
Wonderful customer service skills and willingness to help me with improving my credit so I can improve my quotes.

Reply from Tower Loan - Kankakee

Reply from Tower Loan - Kankakee
Because l have future dealers with TOWER LOANS, and they always comes through for me, lm glad that they are a business which l can say is part of my family.

Reply from Tower Loan - Kankakee
I’ve been off and on with tower loan for many years I Especially like our home office in Kankakee Illinois and my hats off to the staff there Especially Miss Vicky, they always make you feel like family. I never feel judged, and they’ve given me the chance to prove that I was worth the risk of loan in the money!

Reply from Tower Loan - Kankakee
Very helpful and accommodating

Reply from Tower Loan - Kankakee
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