Tower Loan - Killeen Reviews 13

TrustScore 4.5 out of 5

4.3

3202 Westcliff Rd, 76543 Killeen, TX, US


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Rated 5 out of 5 stars

Very helpful in guiding me to a loan that best suited my situation.

Company replied

Rated 5 out of 5 stars

The attendent was knowledgeable and explained the terms of the loan in great detail. She made my acceptance for the loan as easy as it could possibly be. She was kind and understandable to my concerns... See more

Company replied

Rated 5 out of 5 stars

The kindness and empathy demonstrated by all the personnel in the branch, especially the branch manager.

Company replied


Company details

  1. Loan agency
  2. Car finance and loan company
  3. Financial Institution
  4. Mortgage Lender
  5. Non-bank financial service

About Tower Loan - Killeen

Written by the company

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Types of Loans
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About Tower Loan

Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.

Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!

Our Goal

Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!

Contact info

  • 3202 Westcliff Rd, 76543, Killeen, TX, United States

  • 254-952-2014

4.3

Excellent

TrustScore 4.5 out of 5

13 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Very helpful in guiding me to a loan…

Very helpful in guiding me to a loan that best suited my situation.

14 March 2026
Tower Loan - Killeen logo

Reply from Tower Loan - Killeen

Your positive feedback is appreciated. We understand finding the right loan solution matters for your specific situation.

Rated 5 out of 5 stars

The staff was friendly and very helpful

The staff was friendly and very helpful

22 August 2025
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Reply from Tower Loan - Killeen

Thank you for your positive feedback! We're glad to hear that our staff provided friendly and helpful service. We appreciate your support and look forward to serving you again.

Rated 5 out of 5 stars
Tower Loan - Killeen logo

Reply from Tower Loan - Killeen

We're so glad to hear that you had an amazing experience! Your positive feedback is greatly appreciated. Thank you for taking the time to share your review.

Rated 5 out of 5 stars

The attendent was knowledgeable and…

The attendent was knowledgeable and explained the terms of the loan in great detail. She made my acceptance for the loan as easy as it could possibly be. She was kind and understandable to my concerns. Easiest loan ever. Thank you tower loan.

25 June 2025
Tower Loan - Killeen logo

Reply from Tower Loan - Killeen

We're glad to hear that you found our loan process easy and our staff knowledgeable and understanding. Your feedback is greatly appreciated. Thank you for choosing Tower Loan.

Rated 5 out of 5 stars

The kindness and empathy demonstrated…

The kindness and empathy demonstrated by all the personnel in the branch, especially the branch manager.

19 June 2025
Tower Loan - Killeen logo

Reply from Tower Loan - Killeen

Thank you for the 5-star rating! We're glad to hear that our team, including the branch manager, provided you with kind and empathetic service. Your feedback is greatly appreciated and we look forward to serving you again.

Rated 5 out of 5 stars

The Best in customer service

The Best in customer service

11 June 2025
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Reply from Tower Loan - Killeen

Thank you for the high rating and positive feedback. We're glad to hear that our customer service met your expectations. We strive to provide the best service possible. Your satisfaction is our top priority.

Rated 5 out of 5 stars

The staff is excellent and very easy to…

The staff is excellent and very easy to work with. You get an answer for your loan in a day or two, not weeks.

8 May 2025
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Reply from Tower Loan - Killeen

Thank you for the 5-star rating and positive feedback. We're glad to hear that our team was able to assist you efficiently. Your satisfaction is our priority at Tower Loan. We look forward to serving you again in the future.

Rated 5 out of 5 stars

The staff is friendly and efficient

The staff is friendly and efficient. Makes applying simple.

9 April 2025
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Reply from Tower Loan - Killeen

Thank you for the positive feedback! We're glad to hear that our staff made your application process simple and efficient. We strive to provide friendly and effective service. Thanks for choosing us!

Rated 1 out of 5 stars

Exceptional Service

Exceptional service each time I have been there. Very patient, respectful and just overall GREAT!!

26 February 2025
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Reply from Tower Loan - Killeen

Thank you for your kind words. Your review appears to be a positive review, but you only provided 1 star out of 5.

Rated 5 out of 5 stars

d they made it easy…and

Very nice people and they made it easy and comfortable and I got the money the same day. Thank you.

12 February 2025
Tower Loan - Killeen logo

Reply from Tower Loan - Killeen

We're glad to hear that you had a positive experience and found our process easy and comfortable. It's great to know that our team could assist you effectively. Thank you for your kind words and high rating!

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