Tower Loan - Live Oak Reviews 

28
•
TrustScore 4.5 out of 5

4.4

8210 Pat Booker Rd Shopping Center, 78233 Live Oak, TX, US

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Rated 5 out of 5 stars

My account was handled by Dion Simmons. I am so very pleased with the professionalism with which all details were considered. I highly recommend Tower Loan as an entity that applies a personal touch... See more

Company replied

Rated 5 out of 5 stars

June was a great help she made the over the phone process smooth. I was able to esign my documents without stepping one foot into the office and the funds hit my account before the call ended.

Company replied

Rated 5 out of 5 stars

Dion Simmons and staff are always very professional, courteous and friendly every time I have made a visit. They are always quick to help with my needs and are very knowledgeable with helping through... See more

Company replied

Rated 5 out of 5 stars

Let me know exactly what I needed as far as paperwork and proof of income. There was no last-minute paperwork I have to come up with.

Company replied


Company details

  1. Loan agency
  2. also in
  3. Car finance and loan company
  4. Financial Institution
  5. Mortgage Lender
  6. Non-bank financial service

About Tower Loan - Live Oak

Written by the company

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Types of Loans
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Learn About Us

About Tower Loan

Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.

Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!

Our Goal

Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!

Contact info

  • 8210 Pat Booker Rd Shopping Center, 78233, Live Oak, TX, United States

  • 726-207-3059

4.4

Excellent

TrustScore 4.5 out of 5

28 reviews

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4.4

All reviews

(28)

4,637 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service

11 September 2026
Tower Loan - Live Oak logo

Reply from Tower Loan - Live Oak

We sincerely value your kind words, Seth. Great customer service is what we strive for at Tower Loan.

Rated 5 out of 5 stars

Dion and Ryan made the process fast and…

Dion and Ryan made the process fast and efficient with a great attitude the whole time amazing service

15 September 2026
Unprompted review
Tower Loan - Live Oak logo

Reply from Tower Loan - Live Oak

Thank you for sharing! We are glad Dion and Ryan made the process fast and efficient. Their great attitude reflects our commitment to amazing service.

Rated 5 out of 5 stars

My account was handled by Dion Simmons

My account was handled by Dion Simmons.
I am so very pleased with the professionalism with which all details were considered. I highly recommend Tower Loan as an entity that applies a personal touch for your financial needs.

26 August 2026
Tower Loan - Live Oak logo

Reply from Tower Loan - Live Oak

Thank you for sharing your experience. Dion Simmons and Tower Loan are committed to providing professional, personalized service for every financial need.

Rated 1 out of 5 stars

This Tower Loan account was supposed to be closed

This account was supposed to be closed over a month ago and it’s still showing up on my credit report… I never took purchase of any furniture and ur bank is fully aware of this fact.

30 June 2026
Tower Loan - Live Oak logo

Reply from Tower Loan - Live Oak

Your concerns are noted. Please contact us at (726) 207-3059 so we can resolve the account closure and credit report issue promptly.

Rated 5 out of 5 stars

the staff is like a family and they…

the staff is like a family and they treat you with respect and they don't pressure you. and explain every thing to you.

8 August 2026
Tower Loan - Live Oak logo

Reply from Tower Loan - Live Oak

We sincerely value your kind words. Our staff takes pride in treating everyone with respect and ensuring everything is clearly explained.

Rated 5 out of 5 stars

Easy Process

June was a great help she made the over the phone process smooth. I was able to esign my documents without stepping one foot into the office and the funds hit my account before the call ended.

17 August 2026
Unprompted review
Tower Loan - Live Oak logo

Reply from Tower Loan - Live Oak

Thank you for your wonderful feedback. We are glad June made the process smooth and efficient for you at Tower Loan.

Rated 5 out of 5 stars

Dion Simmons and staff are always very…

Dion Simmons and staff are always very professional, courteous and friendly every time I have made a visit. They are always quick to help with my needs and are very knowledgeable with helping through the process.

28 July 2026
Tower Loan - Live Oak logo

Reply from Tower Loan - Live Oak

Thank you for taking the time to share your experience. We are glad Dion Simmons and staff provided professional, courteous, and knowledgeable service.

Rated 5 out of 5 stars

Let me know exactly what I needed as…

Let me know exactly what I needed as far as paperwork and proof of income. There was no last-minute paperwork I have to come up with.

28 July 2026
Tower Loan - Live Oak logo

Reply from Tower Loan - Live Oak

We are privileged to hear the process was clear and straightforward, with no unexpected paperwork requirements. Thank you, Daniel!

Rated 5 out of 5 stars

They made my loan process easy no…

They made my loan process easy no problems and great communication throughout! Excellent customer service! I definitely recommend Tower Loan.

17 July 2026
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Reply from Tower Loan - Live Oak

We are thrilled to hear your loan process was easy, with great communication and excellent customer service. We appreciate your recommendation!

Rated 4 out of 5 stars

Good Service

Everyone is very nice amd professional. However your rates are too high and the wait time is too long.

10 June 2026
Tower Loan - Live Oak logo

Reply from Tower Loan - Live Oak

We are honored to hear our team is nice and professional. Your feedback on rates and wait times is noted and valued at Tower Loan.

Rated 5 out of 5 stars

Need a loan trust Tower Loan

Friendly and nice staff, got the amount of money I needed. They will be my loan company from now on.

5 June 2026
Tower Loan - Live Oak logo

Reply from Tower Loan - Live Oak

Thank you for sharing your experience. We are glad our staff served you well. Tower Loan looks forward to being your trusted loan company.

Rated 5 out of 5 stars
Tower Loan - Live Oak logo

Reply from Tower Loan - Live Oak

Thanks for your wonderful feedback! We appreciate your support and are thrilled you had such a positive experience with Tower Loan.

Rated 5 out of 5 stars

Personal loan

Very helpful and understanding the terms and great customer service

4 April 2026
Tower Loan - Live Oak logo

Reply from Tower Loan - Live Oak

We appreciate your feedback and are happy our team was helpful, understanding, and provided great customer service regarding the terms.

Rated 5 out of 5 stars

Towerloan made me feel so welcomed

Towerloan made me feel so welcomed. The experience was smooth and quick. There hospitality was amazing.

10 December 2025
Tower Loan - Live Oak logo

Reply from Tower Loan - Live Oak

We deeply cherish your positive feedback about feeling welcomed. Your experience with our smooth service and hospitality means everything to us.

Rated 5 out of 5 stars

The customer service was great!

The customer service was great!
I would recommend this place to everyone. ⭐️⭐️⭐️⭐️⭐️

18 November 2025
Tower Loan - Live Oak logo

Reply from Tower Loan - Live Oak

Thank you for recommending Tower Loan! We are delighted our customer service team provided such great support.

Rated 5 out of 5 stars

What made it GREAT was the staff

What made it GREAT was the staff. They are so approachable and friendly. I can’t explain it but they are awesomely awesome and because of them I will be with you all for life.!

5 June 2025
Tower Loan - Live Oak logo

Reply from Tower Loan - Live Oak

We are pleased to hear our staff made your experience great. Your kind words about their friendly approach mean everything to us.

Rated 5 out of 5 stars

Very professional staff treated me we…

Very professional staff treated me we respect great customer service and helpful there're were great in explaining things

8 August 2025
Tower Loan - Live Oak logo

Reply from Tower Loan - Live Oak

Thank you for your positive feedback. We're pleased to hear that our staff provided respectful and helpful service, and that the explanations were clear. Your satisfaction is important to us, and we appreciate your kind words.

Rated 4 out of 5 stars

Friendly environment and professional

Friendly environment and professional. My experience with Tower Loan is that their attentiveness to the client. They will do whatever within their means to make your experience with them pleasant.

18 July 2025
Tower Loan - Live Oak logo

Reply from Tower Loan - Live Oak

Thank you for your positive feedback. We're glad to hear that you found our environment friendly and our team professional at Tower Loan. We strive to provide attentive service to all our clients and make their experience pleasant. Your satisfaction is our priority.

Rated 5 out of 5 stars

Julie provided exceptional customer…

Julie provided exceptional customer service. The loan process was a smooth and easy one!

4 July 2025
Tower Loan - Live Oak logo

Reply from Tower Loan - Live Oak

Thank you for the positive feedback! We're glad to hear that you found our loan process smooth and easy. Exceptional customer service is always our goal. We appreciate your business!

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