Dominique was so helpful during the loan process. She was cheerful when I met her in person.
Company replied
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The young man that handled my request made sure everything was ready when I arrived and explained all of the paperwork. I greatly appreciated the promptness. Very friendly and professional atmosphe... See more
Company replied
The young lady that waited on me should have explained it to me instead I had to ask her questions. She needs to be more friendly to the customer. Over all the young black man is friendly and he expla... See more
Company replied
Quick, easy response and kind service. Friendly atmosphere
Company replied
Company details
- Loan agency
- Car finance and loan company
- Financial Institution
- Mortgage Lender
- Non-bank financial service
About Tower Loan - Lufkin
Written by the company
About Tower Loan
Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!
Our Goal
Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!Contact info
2950 S John Redditt Dr., Suite 101, 75904, Lufkin, TX, United States
- 936-600-5629
4.5
Excellent
20 reviews
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Dominique was so helpful during the…
Dominique was so helpful during the loan process. She was cheerful when I met her in person.
24 March 2026
Reply from Tower Loan - Lufkin
Thank you for sharing your experience with Dominique. We appreciate your recognition of her helpful and cheerful service.
Staff where so kind and willing to work…
Staff where so kind and willing to work with you. They went over and above.
27 February 2026
Reply from Tower Loan - Lufkin
We are ecstatic to hear our staff went above and beyond. Thank you for recognizing their kindness and dedication.
Great service and very nice people they…
Great service and very nice people they always have a smile when you walk in
16 January 2026
Reply from Tower Loan - Lufkin
Thank you for your review. We appreciate your kind words about our service and team's welcoming approach.
They treat me real nice an take of what…
They treat me real nice an take of what I need thanks
8 January 2026
Reply from Tower Loan - Lufkin
We are so happy to hear that you feel well-cared for and that we could assist you with your needs. Thank you for your feedback.
Reply from Tower Loan - Lufkin
Thank you for sharing your kind words about our team's attention and service at Tower Loan.
Reply from Tower Loan - Lufkin
We are thrilled to hear about your positive experience with our quick, easy response and kind service.
Efficiency and good customer service
1 November 2025
Reply from Tower Loan - Lufkin
We are pleased to hear about your positive experience with our efficiency and customer service at Tower Loan.
I like the fact that it was quick
I like the fact that it was quick
Friendly environment. I do think that he payment should be talked about before finalizing the transaction. But otherwise all good.
6 August 2025
Reply from Tower Loan - Lufkin
Thank you for your feedback. We're glad to hear you appreciated the quick service and friendly environment. We understand the importance of discussing payment details upfront and will take your suggestion into consideration for future improvements. Your input is valuable to us.
Reply from Tower Loan - Lufkin
We're glad to hear you had a great reception experience. Your feedback is appreciated and we look forward to serving you again in the future. Thank you!
The young man that handled my request…
The young man that handled my request made sure everything was ready when I arrived and explained all of the paperwork. I greatly appreciated the promptness. Very friendly and professional atmosphere.
Thank You
11 July 2025
Reply from Tower Loan - Lufkin
We're glad to hear that you had a positive experience with our team. Your feedback about the prompt service and professional atmosphere is greatly appreciated. Thank you for choosing us and for your kind words.
Courteous and informative
20 June 2025
Reply from Tower Loan - Lufkin
Thank you for the positive feedback! We're glad to hear that you found our service courteous and informative. We strive to provide the best experience for our customers. Your satisfaction is our top priority.
The young lady that waited on me should…
The young lady that waited on me should have explained it to me instead I had to ask her questions. She needs to be more friendly to the customer. Over all the young black man is friendly and he explain to you.over all I will tell others about your company.
17 June 2025
Reply from Tower Loan - Lufkin
Thank you for your feedback and for recommending us. We're glad to hear that you had a positive experience with one of our team members. We also appreciate your comments about our service and will strive to improve our communication to ensure all customers feel well-informed and welcomed.
Reply from Tower Loan - Lufkin
We're so glad to hear you had an awesome experience! Your positive feedback is greatly appreciated. Thank you for taking the time to share it with us.
Friendly no long waiting in line
6 May 2025
Reply from Tower Loan - Lufkin
We're glad to hear that you had a positive experience with our efficient service. Your feedback is greatly appreciated. Thank you for the 5-star rating!
Great employers and customer care.
30 April 2025
Reply from Tower Loan - Lufkin
Thank you for the 5-star rating! We're glad to hear that you've had a positive experience with our team and customer care. Your feedback is greatly appreciated.
Great people
1 April 2025
Reply from Tower Loan - Lufkin
Thank you for the 5-star rating! We're glad to hear that you had a positive experience with our team. Your feedback is greatly appreciated.
Very friendly and courteous service!!
Very friendly and courteous service!!! The staff is amazing.
21 March 2025
Reply from Tower Loan - Lufkin
We're glad to hear that you found our service friendly and courteous! Our staff strives to provide the best experience for our customers. Thank you for your positive feedback!
Reply from Tower Loan - Lufkin
Thank you for the 5-star rating! We're glad to hear that you found our team to be friendly and caring. Your positive feedback is greatly appreciated.
Their will to help if not able to pay…
Their will to help if not able to pay on due dates
19 October 2024
Reply from Tower Loan - Lufkin
We appreciate your feedback and are glad to hear that you found our team helpful.
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