Tower Loan - Madison Reviews 11

TrustScore 4.5 out of 5

4.3

3810 Sullivan St, Ste B, 35758 Madison, AL, US


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See what reviewers are saying

Rated 5 out of 5 stars

I had the best experience! The person that helped me really made me feel welcomed and she went above and beyond to get me approved. I’ll definitely be back with referrals.

Company replied

Rated 5 out of 5 stars

Very friendly and Curtis completed the process in no time was in and out in no time would definitely recommend

Company replied

Rated 5 out of 5 stars

I have had great help from them. Was able to pay bills when my husband was sick. Also to keep every thing kept up! They have always been there for me and my family!

Company replied


Company details

  1. Loan agency
  2. Car finance and loan company
  3. Financial Institution
  4. Mortgage Lender
  5. Non-bank financial service

About Tower Loan - Madison

Written by the company

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Types of Loans
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About Tower Loan

Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.

Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!

Our Goal

Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!

Contact info

  • 3810 Sullivan St, Ste B, 35758, Madison, AL, United States

  • 256-258-7820

4.3

Excellent

TrustScore 4.5 out of 5

11 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Always help when needed

I have had great help from them. Was able to pay bills when my husband was sick. Also to keep every thing kept up! They have always been there for me and my family!

7 March 2026
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Reply from Tower Loan - Madison

We are thrilled to hear Tower Loan was there for your family during your husband's illness. Thank you for trusting us.

Rated 5 out of 5 stars

Nice people to work with and talk to

Nice people to work with and talk to

19 August 2025
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Reply from Tower Loan - Madison

Thank you for your positive feedback! We're glad to hear you had a great experience with our team. We look forward to serving you again in the future.

Rated 5 out of 5 stars

I had the best experience

I had the best experience! The person that helped me really made me feel welcomed and she went above and beyond to get me approved. I’ll definitely be back with referrals.

6 August 2025
Tower Loan - Madison logo

Reply from Tower Loan - Madison

Thank you for sharing your positive experience! We're glad to hear that our team made you feel welcomed and provided exceptional service. We look forward to assisting you again in the future.

Rated 5 out of 5 stars

They were so helpful to me

They were so helpful to me, understood the need! Asked the right questions, and were very clear on everything !!

6 June 2025
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Reply from Tower Loan - Madison

We're glad to hear that you found our service helpful and clear. Your feedback is greatly appreciated and it motivates us to continue asking the right questions and understanding our customers' needs. Thank you for the positive review!

Rated 5 out of 5 stars

Your customer service exceeded my…

Your customer service exceeded my expectations.

2 May 2025
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Reply from Tower Loan - Madison

We're glad to hear that our customer service exceeded your expectations. Your satisfaction is our top priority and we're committed to providing the best service possible. Thank you for your positive feedback!

Rated 5 out of 5 stars

Zacks review

Very friendly and Curtis completed the process in no time was in and out in no time would definitely recommend

19 April 2025
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Reply from Tower Loan - Madison

Thank you for the 5-star rating and the positive feedback. We're glad to hear that you found our team friendly and efficient. Your recommendation means a lot to us. We look forward to serving you again in the future.

Rated 1 out of 5 stars

I would not advise anyone to obtain a…

I would not advise anyone to obtain a loan from Tower Loan. They falsely have customers pay extra for a service that covers their payments in the event of unemployment. However, when I was unemployed they did not take care of the payments. I was eventually taken to court and a judgment issued. I have now satisfied my judgment. I will never again get a loan from this company.

13 February 2025
Unprompted review
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Reply from Tower Loan - Madison

We're sorry to hear about your experience. At Tower Loan, we strive to provide clear and accurate information about our services. We regret any misunderstanding and appreciate your feedback as it helps us improve. We do offer an unemployment insurance that is optional and as long as the required forms are completed, we send that off to the insurance company to make a decision on the claim.

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