The company did great with getting me the loan. I feel some of the process was prolonged , I waited longer then I needed too I sat there for a almost 8 hours just to get told I would have to wait unti... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Customer service was great. Everything was done professionally with no long wait
Company replied
Customer service was top tier! Mansfield location is where I do business and Demetria and Demetria were awesome! They went the extra mile to meet my needs! A BIG thank you 😊
Company replied
My experience with the staff has always been most courteous and professional. Both Ms Demetria’s at your Mansfield Louisiana location are great.
Company replied
Company details
- Loan agency
- also in
- Car finance and loan company
- Financial Institution
- Mortgage Lender
- Non-bank financial service
About Tower Loan - Mansfield
Written by the company
About Tower Loan
Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!
Our Goal
Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!Contact info
1051 Washington Ave, 71052, Mansfield, LA, United States
- 318-871-4764
4.6
Excellent
25 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very professional and informative
Very professional and informative. Did not rush me in any way and gave me all options available.
24 May 2025
Reply from Tower Loan - Mansfield
Thank you for the 5-star rating! We're glad to hear that you found our service professional and informative. It's important to us that our customers feel unrushed and well-informed about all available options. We appreciate your feedback!
All of the employees were acted in a…
All of the employees were acted in a courteous professional manner. My overall experience was pleasant and satisfying.
10 May 2025
Reply from Tower Loan - Mansfield
Thank you for the 5-star rating and positive feedback. We're glad to hear that our team's professionalism and courtesy contributed to your pleasant experience. We strive to provide satisfying service to all our customers. Thanks again!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.