Tower Loan - Marion Reviews 29

TrustScore 4.5 out of 5

4.7

1108 N Carbon, Ste E, 62959 Marion, IL, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Tower Loan, it's people, and exceptional service, make them in my humble opinion, the VERY BEST LOAN company in the area!!!!!!! The monthly payments are extremely reasonable, and the staff listen an... See more

Company replied

Rated 5 out of 5 stars

Came in at Christmastime and I was greeted with professionalism and a sprinkling of holiday cheer. It truly is a pleasure doing business with your employees, even the one that needs to work on his pos... See more

Company replied

Rated 5 out of 5 stars

They are always good to me. Anytime I need them they are always there. Life happens.

Company replied

Rated 5 out of 5 stars

The staff at Tower Loan are excellent in helping get everything done fast and efficient. Very friendly atmosphere all around.

Company replied


Company details

  1. Loan agency
  2. Car finance and loan company
  3. Financial Institution
  4. Mortgage Lender
  5. Non-bank financial service

About Tower Loan - Marion

Written by the company

Apply Now
Types of Loans
Find a Location
Learn About Us

About Tower Loan

Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.

Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!

Our Goal

Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!

Contact info

  • 1108 N Carbon, Ste E, 62959, Marion, IL, United States

  • 618-997-1461

4.7

Excellent

TrustScore 4.5 out of 5

29 reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

They are always good to me

They are always good to me. Anytime I need them they are always there. Life happens.

11 April 2026
Tower Loan - Marion logo

Reply from Tower Loan - Marion

Thank you for your wonderful feedback. We appreciate your loyalty and are glad Tower Loan is there when life happens.

Rated 5 out of 5 stars

Always helpful

Always helpful. Knowledgeable about the business. Staff pleasant to deal with.

23 May 2025
Tower Loan - Marion logo

Reply from Tower Loan - Marion

We greatly appreciate your feedback about our helpful and knowledgeable staff. Thank you for recognizing our team's dedication.

Rated 5 out of 5 stars

Came in at Christmastime and I was…

Came in at Christmastime and I was greeted with professionalism and a sprinkling of holiday cheer. It truly is a pleasure doing business with your employees, even the one that needs to work on his positivity. You know who you are, son. Ha. Ha. Ha. Chanda

20 December 2025
Tower Loan - Marion logo

Reply from Tower Loan - Marion

We are overjoyed to hear about your positive Christmastime experience. Thank you for your understanding and holiday spirit, Chanda.

Rated 5 out of 5 stars

Quick and very friendly

Quick and very friendly

23 December 2025
Tower Loan - Marion logo

Reply from Tower Loan - Marion

Thank you for taking the time to share your experience. We appreciate your feedback about our quick and friendly service.

Rated 5 out of 5 stars

Very polite and professional friendly I…

Very polite and professional friendly I would recommend them to anyone and that I have

9 December 2025
Tower Loan - Marion logo

Reply from Tower Loan - Marion

Thank you for your positive feedback. We appreciate your recommendation and are pleased you found our team polite and professional.

Rated 5 out of 5 stars

Very quick and friendly

Very quick and friendly

5 December 2025
Tower Loan - Marion logo

Reply from Tower Loan - Marion

Thank you for your review. We appreciate your feedback about our quick and friendly service.

Rated 5 out of 5 stars

Awesome staff!!

Awesome staff!!

14 November 2025
Tower Loan - Marion logo

Reply from Tower Loan - Marion

Thank you for your wonderful feedback about our staff! We appreciate you taking time to share your positive experience.

Rated 5 out of 5 stars

Friendly staff and took care of…

Friendly staff and took care of everything in a timely manner

14 November 2025
Tower Loan - Marion logo

Reply from Tower Loan - Marion

Your positive feedback means everything to us. We appreciate you recognizing our friendly staff and timely service.

Rated 5 out of 5 stars

BEST PEOPLE, BEST SERVICE, IN THE AREA!!!!!

Tower Loan, it's people, and exceptional service, make them in my humble opinion, the VERY BEST LOAN company in the area!!!!!!! The monthly payments are extremely reasonable, and the staff listen and do their best to help you out in obtaining your loan needs!

I HIGHLY RECOMMEND TOWER LOAN FOR YOUR NEEDS, Bradley Daffron DuQuoin Illinois

12 November 2025
Tower Loan - Marion logo

Reply from Tower Loan - Marion

We are excited to hear your kind words about our exceptional service and staff, Bradley! Thank you for recommending Tower Loan.

Rated 5 out of 5 stars

Helpful and upfront

Helpful and informative very hrlpful.

30 October 2025
Tower Loan - Marion logo

Reply from Tower Loan - Marion

Your positive feedback means everything to us. We appreciate you recognizing our helpful and informative service at Tower Loan.

Rated 5 out of 5 stars

Fast

Fast, friendly and extremely easy process

7 October 2025
Tower Loan - Marion logo

Reply from Tower Loan - Marion

Thank you for your wonderful feedback. We are delighted you found our process fast, friendly and easy.

Rated 5 out of 5 stars

Professional

Hard working, professional and patient staff.
It would be nice if the CEO would lower the interest though. Give someone a break already. May have a good return for ya 🙏

29 July 2025
Tower Loan - Marion logo

Reply from Tower Loan - Marion

Thank you for your positive feedback about our staff. We appreciate your thoughts on interest rates and will pass your comments along to the relevant team. Your input is valuable to us, and we're glad to have your support.

Rated 5 out of 5 stars

Excellent customer service and was…

Excellent customer service and was quick and friendly.

11 June 2025
Tower Loan - Marion logo

Reply from Tower Loan - Marion

Thank you for the 5-star rating! We're glad to hear you found our customer service excellent and our team quick and friendly. Your feedback is greatly appreciated.

Rated 5 out of 5 stars

It was fast

It was fast, convenience and done within minutes.

7 June 2025
Tower Loan - Marion logo

Reply from Tower Loan - Marion

We're glad to hear that you found our service fast and convenient. Your positive feedback is greatly appreciated. Thank you for choosing us!

Rated 5 out of 5 stars
Tower Loan - Marion logo

Reply from Tower Loan - Marion

Thank you for the positive feedback! We're glad to hear that our team was able to assist you efficiently. We strive to provide quick and helpful service to all our customers. Your satisfaction is our priority.

Rated 5 out of 5 stars

They always try and help me when I’m in…

They always try and help me when I’m in need of extra funds

3 May 2025
Tower Loan - Marion logo

Reply from Tower Loan - Marion

We're glad to hear that you've had positive experiences with us, especially when you're in need of extra funds. Your satisfaction is our top priority. Thank you for your feedback and for choosing our services.

Rated 5 out of 5 stars

customer service

24 April 2025
Tower Loan - Marion logo

Reply from Tower Loan - Marion

Thank you for the 5-star rating! We're glad to hear that our customer service met your expectations. Your feedback is greatly appreciated.

Rated 5 out of 5 stars

Always happy to do business with Tower…

Always happy to do business with Tower Loan. The employees are always so helpful and kind. They process quickly and you're on your way.

18 April 2025
Tower Loan - Marion logo

Reply from Tower Loan - Marion

Thank you for the positive feedback! We're glad to hear that you've had a great experience with Tower Loan. Our team strives to provide efficient and friendly service. We look forward to assisting you again in the future.

Rated 5 out of 5 stars

Barry's review

Customer service is great, quick and easy.

22 March 2025
Tower Loan - Marion logo

Reply from Tower Loan - Marion

We're glad to hear that you found our customer service to be great, quick, and easy. Your positive feedback is much appreciated. Thank you for the 5-star rating!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look