So very happy and grateful for the outcome on the loan, the time line and the process, great customer service, staff very friendly and helpful. Didnt run into any problems. The details, communication... See more
Company replied
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See what reviewers are saying
I am very satisfied with this agency, they have always been so polite and helpful. Highly recommend if you are in need
Company replied
I was given a chance for a higher amount. This will help me reestablish my credit. Personal was friendly. Explanation of the loan was understandable.
Company replied
Everyone who I have come across has been great. I am sorry I don't remember the young lady that help me ,but she was awesome. I am not sure if this is the right location that the young lady called me... See more
Company replied
Company details
- Loan agency
- also in
- Car finance and loan company
- Financial Institution
- Mortgage Lender
- Non-bank financial service
About Tower Loan - McAllen
Written by the company
About Tower Loan
Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!
Our Goal
Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!Contact info
1701 Dove Ave, Suite B, 78504, McAllen, TX, United States
- 956-215-7839
4.7
Excellent
39 reviews
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Reply from Tower Loan - McAllen
We're glad to hear that you found our process efficient and helpful. Jaime will be pleased to know that his efforts were appreciated. Thank you for your positive feedback!
The tenants were very helpful@ guiding…
The tenants were very helpful@ guiding me thru the contracts and made sure to be very accurate for documentation needs.
8 July 2025
Reply from Tower Loan - McAllen
We're glad to hear that you found our team helpful and accurate in guiding you through the contract process. Your positive feedback is much appreciated. Thank you for choosing our services!
Alma was super helpful explained the…
Alma was super helpful explained the whole process super patient
21 June 2025
Reply from Tower Loan - McAllen
We're glad to hear that you found our process clear and helpful. Your feedback about Alma's patience and assistance is greatly appreciated. Thank you for the excellent rating!
During the renewal process
During the renewal process, the representative inadequately explained that the protection plan would reduce the loan amount. The presentation implied it was a standard offering, rather than an optional add-on. I was not given the opportunity to decline this protection, and had I been, I would have. My payment history has been consistently on time.
21 March 2025
I was given a chance for a higher…
I was given a chance for a higher amount. This will help me reestablish my credit. Personal was friendly. Explanation of the loan was understandable.
27 March 2025
Reply from Tower Loan - McAllen
We're glad to hear that our loan options are helping you reestablish your credit. It's wonderful to know that our team was friendly and provided clear explanations. Thank you for your positive feedback!
Reply from Tower Loan - McAllen
We're glad to hear that you found our service fast and easy. Your positive feedback is greatly appreciated. Thank you!
Simple and quick!!
14 March 2025
Reply from Tower Loan - McAllen
We're glad to hear that you found our process to be simple and quick! Your positive feedback is greatly appreciated. Thank you for choosing our services.
Reply from Tower Loan - McAllen
We appreciate your kind words and are glad to hear you had a positive experience. We strive to provide excellent customer service and appreciate your feedback.
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