The easy and fast way to get funded! The rep was very helpful in the procedure of all my documents and getting funded! I will recommend tower loan to my family and friends!
Company replied
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They were informative and answered questions I had for them. Never turned me down. Friendly but professional.
Company replied
The manager on site was very courteous and professional. She explained every bit of the process to me. She is a good asset to your organization.
Company replied
Courteous and convenient service. The ladies in the office and kind and patient. Given the nature of these loans, the terms and timing are as good as they can be.
Company replied
Company details
- Loan agency
- also in
- Car finance and loan company
- Financial Institution
- Mortgage Lender
- Non-bank financial service
About Tower Loan - McKinney
Written by the company
About Tower Loan
Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!
Our Goal
Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!Contact info
5160 Collin McKinney Pkwy, Suite 800, 75070, McKinney, TX, United States
- 469-343-0923
4.1
Great
19 reviews
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The easy and fast way to get funded
The easy and fast way to get funded! The rep was very helpful in the procedure of all my documents and getting funded! I will recommend tower loan to my family and friends!
22 August 2026
Reply from Tower Loan - McKinney
Thank you for your wonderful feedback, Maria! Glad the process was easy and fast. We appreciate your recommendation to family and friends!
Friendly manager
The process was very easy, simple and straightforward. I would definitely recommend.
14 August 2026
Reply from Tower Loan - McKinney
We are happy to hear the process was easy, simple, and straightforward. We appreciate your recommendation and value your feedback.
It is infuriating how much time I waste…
It is infuriating how much time I waste trying to logon to your website to pay my bill...
NO! I DON'T WANT TO CALL!!!
NO! I DON'T WANT TO SIGN IS AS A GUEST AND HAVE TO RETYPE IN ALL MY ACCOUNT INFORMATION!!!
FIX YOUR WEBSITE OR I'M GOING TO SUE YOU!!!
I MEAN IT!!!!! GRRRRRRRRR!!!!!!!
I HATE YOU!!!!
22 June 2026
Unprompted review
Reply from Tower Loan - McKinney
We apologize for any inconvenience. We understand your frustration with website login difficulties. Please contact us at (662) 562-5681 for assistance.
Professional and easy!
6 June 2026
Reply from Tower Loan - McKinney
We are delighted to hear your experience was professional and easy. Thank you, Danne!
The service was very good
The service was very good. Approachable and understanding of the situational need.
2 June 2026
Reply from Tower Loan - McKinney
Thank you for taking the time to share your experience. Your kind words about our approachable and understanding service mean a great deal to us at Tower Loan.
They were informative and answered…
They were informative and answered questions I had for them. Never turned me down. Friendly but professional.
20 May 2026
Reply from Tower Loan - McKinney
Thank you immensely for highlighting our informative service and professional approach. We appreciate your trust in Tower Loan.
Reply from Tower Loan - McKinney
Thank you for your honesty about our team and your experience with Tower Loan.
Reply from Tower Loan - McKinney
We are overjoyed to hear our friendly staff made your experience positive. Thank you for choosing Tower Loan.
Courteous and convenient service
Courteous and convenient service. The ladies in the office and kind and patient. Given the nature of these loans, the terms and timing are as good as they can be.
3 December 2025
Reply from Tower Loan - McKinney
We genuinely admire your feedback about our courteous and convenient service. Thank you for recognizing our team's kindness and patience.
great experience went in they were nice…
great experience went in they were nice and didn’t take long
12 November 2025
Reply from Tower Loan - McKinney
Thank you for your positive feedback, Juan. We are happy to hear about your great experience with our friendly team.
Customer service has been awful
Customer service has been awful. I’ve repeatedly asked to be removed from auto pay in order to change payment date and once again it had hit my account without my consent.
2 April 2025
Reply from Tower Loan - McKinney
Thank you for sharing your experience. We apologize for the inconvenience you've faced with the auto pay issue. Your feedback is important, and we will use it to improve our services. Please contact the Branch Manager directly so we can address your concerns more effectively.
Reply from Tower Loan - McKinney
We're glad to hear that our office team was able to assist you with your questions. Your feedback is appreciated and we strive to continue providing excellent service. Thank you for your review.
Overall they did good
Overall they did good. Easy process and timely help. Appreciate the support
9 July 2025
Reply from Tower Loan - McKinney
Thank you for the positive feedback! We're glad to hear that you found our process easy and timely. Your appreciation for our support means a lot to us.
Nice professional courtesy answered all…
Nice professional courtesy answered all my questions quick, easy process
10 May 2025
Reply from Tower Loan - McKinney
Thank you for the positive feedback! We're glad to hear that you found our process quick and easy, and that our team was able to provide you with the information you needed. We strive to deliver a professional and efficient service. Thanks again!
Customer service is the worst
Customer service is the worst. The customer service agents are very unprofessional especially the ones in Texas. I will never ever get a loan with Tower loan again. The biggest mistake.
7 April 2025
Unprompted review
Reply from Tower Loan - McKinney
We understand your frustration with your recent customer service experience. We appreciate you bringing this to our attention and will use your feedback to improve our service. We strive to provide a positive experience for all our customers.
They were truly very professional and…
They were truly very professional and through. I enjoyed getting to know there company and hope to continue that relationship
3 April 2025
Reply from Tower Loan - McKinney
Thank you for the 5-star rating and positive feedback. We're glad to hear you found our team professional and thorough. We also look forward to continuing our relationship with you. Your support is greatly appreciated.
The manager on site was very courteous…
The manager on site was very courteous and professional. She explained every bit of the process to me.
She is a good asset to your organization.
15 February 2025
Reply from Tower Loan - McKinney
We appreciate your kind words about our manager. We're glad you had a positive experience and that our manager was able to provide you with the information you needed.
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