Tower Loan - Monroe Reviews 19

TrustScore 4.5 out of 5

4.4

1345 Louisville Ave, 71201 Monroe, LA, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I ve patronize with tower loan many times over the years, I love my Monroe Louisville Ave location. Tamala and the other employees are very tenant helpful , Courteous and very professional. In & out... See more

Company replied

Rated 5 out of 5 stars

They listen to my concerns and suggested how they would be able to assist me.

Company replied

Rated 5 out of 5 stars

My experience overall is definitely 5 Star rated! They were very nice and polite. The process didn’t take more than 30- 45 minutes.They helped me out when I needed it and I’m forever grateful.

Company replied

Rated 5 out of 5 stars

The process was quick and easy. Loan officer was very nice and the workers were very friendly. The office was clean. The only thing I didn't like was the interest is to HIGH. I feel if a customer has... See more

Company replied


Company details

  1. Loan agency
  2. Car finance and loan company
  3. Financial Institution
  4. Mortgage Lender
  5. Non-bank financial service

About Tower Loan - Monroe

Written by the company

Apply Now
Types of Loans
Find a Location
Learn About Us

About Tower Loan

Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.

Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!

Our Goal

Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!

Contact info

  • 1345 Louisville Ave, 71201, Monroe, LA, United States

  • 318-387-2971

4.4

Excellent

TrustScore 4.5 out of 5

19 reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

They listen to my concerns and…

They listen to my concerns and suggested how they would be able to assist me.

7 April 2026
Tower Loan - Monroe logo

Reply from Tower Loan - Monroe

Thank you for sharing your positive experience. We appreciate that our team listened to your concerns and provided helpful assistance.

Rated 5 out of 5 stars

Getting the job done

Good people it has a nice air about the business

14 February 2026
Tower Loan - Monroe logo

Reply from Tower Loan - Monroe

Thank you for sharing your experience. We appreciate your kind words about our team and atmosphere.

Rated 1 out of 5 stars

SHADY SHADY SHADY

Didn't realize I missed ONE payment and their website NEVER indicated I did until I thought I had it paid off and then all of the sudden I owe almost the entire loan again? Extremely aggressive and terrible service. Shady company.

14 January 2026
Unprompted review
Rated 5 out of 5 stars

The process was quick and easy

The process was quick and easy. Loan officer was very nice and the workers were very friendly. The office was clean. The only thing I didn't like was the interest is to HIGH. I feel if a customer has been with the company for years, the the company should get a lower rate. Take this in to consideration please. We need a break too. If we didn't need the loan the we wouldn't be there in the first place. The BIBLE states not to charge interest on a loan, search it.

17 December 2025
Tower Loan - Monroe logo

Reply from Tower Loan - Monroe

We are thrilled to hear about your positive experience with our team and clean office. We value your feedback regarding rates.

Rated 5 out of 5 stars

Need financial help, contact Tower Loan

I have been doing business with this office for a while; they are courteous and very helpful. I would recommend them anytime.

22 November 2025
Tower Loan - Monroe logo

Reply from Tower Loan - Monroe

Thank you for your wonderful feedback about our courteous and helpful service. We appreciate your continued business and recommendation.

Rated 5 out of 5 stars

The worker was friendly and it was busy…

The worker was friendly and it was busy but they did a great job of me getting more what a ask and I was glad for that.

19 November 2025
Tower Loan - Monroe logo

Reply from Tower Loan - Monroe

We are absolutely thrilled to hear our friendly worker provided excellent service despite the busy environment. Thank you for your positive feedback.

Rated 5 out of 5 stars

I was given great help and…

I was given great help and understanding in my time of need

10 October 2025
Tower Loan - Monroe logo

Reply from Tower Loan - Monroe

Thanks for your kind words about the great help and understanding you received during your time of need.

Rated 5 out of 5 stars

Great experience at Tower Loans Monroe

Great experience at Tower Loans Monroe. Application and process time was finished in less than 30 minutes.

22 August 2025
Tower Loan - Monroe logo

Reply from Tower Loan - Monroe

We're happy to hear that your experience at our Monroe location was so efficient! Thank you for sharing your positive feedback; we appreciate it very much.

Rated 5 out of 5 stars

My experience overall is definitely 5…

My experience overall is definitely 5 Star rated! They were very nice and polite. The process didn’t take more than 30- 45 minutes.They helped me out when I needed it and I’m forever grateful.

19 June 2025
Tower Loan - Monroe logo

Reply from Tower Loan - Monroe

We're glad to hear that you had a positive experience and found our process efficient and our team helpful. Your gratitude is greatly appreciated and we're here to assist you whenever you need. Thank you for the 5-star rating!

Rated 5 out of 5 stars

You make it easy & no hassle to do…

You make it easy & no hassle to do business with!!!

11 June 2025
Tower Loan - Monroe logo

Reply from Tower Loan - Monroe

We're glad to hear that you found our process easy and hassle-free! We strive to provide a smooth experience for all our customers. Thank you for your positive feedback!

Rated 5 out of 5 stars

It was so easy and convenient

It was so easy and convenient. I appreciated everything they did to help.

12 June 2025
Tower Loan - Monroe logo

Reply from Tower Loan - Monroe

We're glad to hear that you found our service easy and convenient. Your appreciation means a lot to us. Thank you for the positive feedback!

Rated 5 out of 5 stars

I ve patronize with tower loan many…

I ve patronize with tower loan many times over the years, I love my Monroe Louisville Ave location. Tamala and the other employees are very tenant helpful , Courteous and very professional. In & out less than 15 mins.

3 June 2025
Tower Loan - Monroe logo

Reply from Tower Loan - Monroe

Thank you for the 5-star rating and for your continued patronage at our Monroe Louisville Ave location. We're glad to hear that our team, including Tamala, has been able to provide you with helpful and professional service. Your feedback is greatly appreciated and we look forward to serving you again at Tower Loan.

Rated 5 out of 5 stars

Excellent service,very prompt and very…

Excellent service,very prompt and very helpful,it didn’t take long to find out if I qualify for the loan.

6 May 2025
Tower Loan - Monroe logo

Reply from Tower Loan - Monroe

We're glad to hear that you found our service excellent and prompt. Your feedback is valuable to us and we're pleased to know that our loan qualification process was efficient for you. Thank you for your positive review!

Rated 5 out of 5 stars

Awesome customer service!

Awesome customer service!

1 May 2025
Tower Loan - Monroe logo

Reply from Tower Loan - Monroe

We're glad to hear that you had a positive experience with our customer service! Your feedback is greatly appreciated. Thank you for the 5-star review!

Rated 5 out of 5 stars

Easy Money Finance Company. …

Very nice people and really willing to help you get what you need.

22 April 2025
Tower Loan - Monroe logo

Reply from Tower Loan - Monroe

Thank you for the 5-star rating! We're glad to hear that our team was able to assist you effectively. Your positive feedback is greatly appreciated.

Rated 5 out of 5 stars

Exceptional customer service and quick…

Exceptional customer service and quick response

8 April 2025
Tower Loan - Monroe logo

Reply from Tower Loan - Monroe

Thank you for the high rating and positive feedback. We're glad to hear that our customer service and quick response met your expectations. We strive to provide the best service possible. Thanks again for your support!

Rated 5 out of 5 stars

Fast and easy money

The guys at Tower Loan helped me quickly when I needed it. They got me the money I needed to get out of a bind.

12 February 2025
Tower Loan - Monroe logo

Reply from Tower Loan - Monroe

We appreciate your kind words. We're glad we were able to help you during a difficult time.

Rated 5 out of 5 stars

Tower Loan personnel are the…

Tower Loan personnel are the friendliest and most genuine people. They go beyond expectation to ensure customer satisfaction. The customer is always a first priority with Tower Loan. I am happy to always do business with them.

19 February 2025
Tower Loan - Monroe logo

Reply from Tower Loan - Monroe

We are so glad to hear about your positive experience. We appreciate your kind words about our staff and their dedication to customer service. We strive to make every interaction a positive one.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look