Tower Loan - Montgomery Reviews 21

TrustScore 4.5 out of 5

4.6

111 Brown Spring Road, 36117 Montgomery, AL, US


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Rated 5 out of 5 stars

Easy process. Application was taken over the phone and all I had to do was go into the office, provide ID, proof of income and sign paperwork. Haley is always very helpful and professional as is all o... See more

Company replied

Rated 5 out of 5 stars

Loaning money is a necessary service. Tower Loans interest rates are way too high but it’s easy and people like me get caught up in it.

Company replied

Rated 4 out of 5 stars

The convenience of receiving an approved check without, the 2-3 hours Office visit and truck load of papers to sign.

Company replied


Company details

  1. Loan agency
  2. Car finance and loan company
  3. Financial Institution
  4. Mortgage Lender
  5. Non-bank financial service

About Tower Loan - Montgomery

Written by the company

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Types of Loans
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Learn About Us

About Tower Loan

Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.

Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!

Our Goal

Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!

Contact info

  • 111 Brown Spring Road, 36117, Montgomery, AL, United States

  • 334-386-8025

4.6

Excellent

TrustScore 4.5 out of 5

21 reviews

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1-star

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Rated 5 out of 5 stars

They are always so kind

They are always so kind, professional and understanding. Excellent service.

28 May 2026
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Reply from Tower Loan - Montgomery

We deeply cherish your feedback about our kind, professional and understanding service. Thank you for recognizing our excellent service.

Rated 5 out of 5 stars

Great

Great
The young man and manger give great customer service.

19 May 2026
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Reply from Tower Loan - Montgomery

Thank you immensely for your kind words about our team's customer service at Tower Loan.

Rated 5 out of 5 stars

The customer service

The customer service

1 May 2026
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Reply from Tower Loan - Montgomery

We deeply cherish your positive feedback about our customer service. Thank you for choosing Tower Loan.

Rated 5 out of 5 stars

Great service

The service provided was very professional.

25 November 2025
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Reply from Tower Loan - Montgomery

Thank you for your review. We appreciate your recognition of our professional service at Tower Loan.

Rated 5 out of 5 stars

A great set of people to deal with

A great set of people to deal with. The process is easy and they’re always professional and courteous

11 November 2025
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Reply from Tower Loan - Montgomery

Thank you for taking the time to share your experience. We appreciate your kind words about our professional team.

Rated 5 out of 5 stars

Good customer service

Good customer service

17 October 2025
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Reply from Tower Loan - Montgomery

We greatly appreciate your positive feedback about our customer service at Tower Loan.

Rated 5 out of 5 stars

Loaning money is a necessary service

Loaning money is a necessary service. Tower Loans interest rates are way too high but it’s easy and people like me get caught up in it.

18 September 2025
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Reply from Tower Loan - Montgomery

We deeply respect your honest feedback about our service and understand your concerns about interest rates.

Rated 5 out of 5 stars

It was very fast

It was very fast. They were very professional. It was a very easy transaction.

16 September 2025
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Reply from Tower Loan - Montgomery

We are pleased to hear you found our service fast and professional with an easy transaction.

Rated 5 out of 5 stars

Easy process

Easy process. Application was taken over the phone and all I had to do was go into the office, provide ID, proof of income and sign paperwork. Haley is always very helpful and professional as is all of the staff.

7 August 2025
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Reply from Tower Loan - Montgomery

Thank you for sharing your positive experience. We're pleased to hear that the process was smooth and that our staff, including Haley, provided helpful and professional service. Your feedback is greatly appreciated and encourages us to maintain high standards.

Rated 5 out of 5 stars

Im a previous customer and I enjoyed…

Im a previous customer and I enjoyed the experience of no hassle.

15 July 2025
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Reply from Tower Loan - Montgomery

We're glad to hear that you enjoyed your hassle-free experience with us. Your positive feedback is greatly appreciated. Thank you for choosing us again!

Rated 5 out of 5 stars

The friendliness of g h e staff

The friendliness of g h e staff, the explanation of loan and just trusting in me.

7 May 2025
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Reply from Tower Loan - Montgomery

Thank you for the 5-star rating! We're glad to hear that our staff's friendliness and the clarity of our loan process stood out to you. Trusting our customers is a key part of our service at Tower Loan. We appreciate your feedback!

Rated 5 out of 5 stars

Great customer service

It was right on time!!!!!

7 May 2025
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Reply from Tower Loan - Montgomery

We're glad to hear that our timing met your expectations! Your positive feedback is greatly appreciated. Thank you for the 5-star rating!

Rated 5 out of 5 stars

Wonderful experience with everything…

Wonderful experience with everything from customer service to our product being delivered a day early!!

15 April 2025
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Reply from Tower Loan - Montgomery

We're so glad to hear about your positive experience! Your satisfaction with our customer service and delivery is our top priority. Thank you for the excellent rating!

Rated 5 out of 5 stars

Customer Service Representatives were…

Customer Service Representatives were professional and courteous.

18 April 2025
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Reply from Tower Loan - Montgomery

Thank you for the positive feedback! We're glad to hear that our customer service representatives were able to assist you professionally and courteously. We strive to provide the best service possible. Your satisfaction is our top priority.

Rated 5 out of 5 stars

I have been with tower loan for several…

I have been with tower loan for several years. They have always been helpful in times of need.

1 April 2025
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Reply from Tower Loan - Montgomery

Thank you for the positive feedback and your continued trust in Tower Loan. We're glad to hear that we've been able to assist you in times of need. Your satisfaction is our priority.

Rated 5 out of 5 stars

Very friendly customer service

Very friendly customer service

13 March 2025
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Reply from Tower Loan - Montgomery

We're glad to hear that you found our customer service to be friendly. Your positive feedback is greatly appreciated. Thank you for choosing us!

Rated 4 out of 5 stars

The convenience of receiving an…

The convenience of receiving an approved check without, the 2-3 hours Office visit and truck load of papers to sign.

1 February 2025
Tower Loan - Montgomery logo

Reply from Tower Loan - Montgomery

We're glad to hear that you found our process convenient and efficient. We strive to make our services as user-friendly as possible. Thank you for your feedback and your 4-star rating.

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