Tower Loan - New Roads Reviews 19

TrustScore 4.5 out of 5

4.5

260 Hospital Rd, 70760 New Roads, LA, US


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Rated 5 out of 5 stars

They listen and do try to help Mack and Tam have always been friendly when I call - they honest upfront - don’t see that everywhere u go

Company replied

Rated 5 out of 5 stars

They are very professional and helpful. They know how to work with you and speak in a professional tone. Very friendly . I highly recommend New Roads for anyone.

Company replied

Rated 5 out of 5 stars

The process was very easy and fast. The workers were very professional and friendly. I didn’t have any problems with this process and I would recommend other people to visit this branch. Thank you

Company replied

Rated 5 out of 5 stars

Well the lady asked me was that all I wanted to get in i was like yeah I will get a little more she called someone in triple the amount I came for

Company replied


Company details

  1. Loan agency
  2. Car finance and loan company
  3. Financial Institution
  4. Mortgage Lender
  5. Non-bank financial service

About Tower Loan - New Roads

Written by the company

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Types of Loans
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About Tower Loan

Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.

Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!

Our Goal

Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!

Contact info

  • 260 Hospital Rd, 70760, New Roads, LA, United States

  • 225-638-3055

4.5

Excellent

TrustScore 4.5 out of 5

19 reviews

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Rated 5 out of 5 stars

Easy

Easy, great!

7 April 2026
Tower Loan - New Roads logo

Reply from Tower Loan - New Roads

Thanks for your review! We appreciate your feedback about your experience with Tower Loan.

Rated 5 out of 5 stars

Good customer service

Good customer service

17 March 2026
Tower Loan - New Roads logo

Reply from Tower Loan - New Roads

We greatly appreciate your feedback about our customer service. Your positive experience means everything to us.

Rated 5 out of 5 stars

They are very professional and helpful

They are very professional and helpful. They know how to work with you and speak in a professional tone. Very friendly . I highly recommend New Roads for anyone.

11 February 2026
Tower Loan - New Roads logo

Reply from Tower Loan - New Roads

We are excited to hear about your professional and helpful experience with our New Roads team. Thank you for recommending Tower Loan.

Rated 5 out of 5 stars

Well the lady asked me was that all I…

Well the lady asked me was that all I wanted to get in i was like yeah I will get a little more she called someone in triple the amount I came for

9 December 2025
Tower Loan - New Roads logo

Reply from Tower Loan - New Roads

We are utterly delighted to hear about your positive experience with our team member who helped you.

Rated 5 out of 5 stars

They listen and do try to help Mack and…

They listen and do try to help Mack and Tam have always been friendly when I call - they honest upfront - don’t see that everywhere u go

18 November 2025
Tower Loan - New Roads logo

Reply from Tower Loan - New Roads

Thank you immensely for recognizing Mack and Tam's friendly service. We appreciate your trust in our honest approach.

Rated 5 out of 5 stars

The process was very easy and fast

The process was very easy and fast. The workers were very professional and friendly. I didn’t have any problems with this process and I would recommend other people to visit this branch. Thank you

7 November 2025
Tower Loan - New Roads logo

Reply from Tower Loan - New Roads

We are pleased to hear the process was easy and fast with professional, friendly workers. We appreciate your recommendation.

Rated 5 out of 5 stars

Quick and simple

24 October 2025
Tower Loan - New Roads logo

Reply from Tower Loan - New Roads

Your positive experience means everything to us. Thank you for choosing Tower Loan for your quick and simple service.

Rated 5 out of 5 stars

It's always a pleasure dealing with…

It's always a pleasure dealing with Tower Loan. Everything that i need to know or dont know gets answered.

16 October 2025
Tower Loan - New Roads logo

Reply from Tower Loan - New Roads

Thank you for sharing your positive experience with Tower Loan. We appreciate your trust in our service.

Rated 5 out of 5 stars

No title

Willingness to work with my circumstances and provide what I needed at the right time

21 August 2025
Tower Loan - New Roads logo

Reply from Tower Loan - New Roads

We're happy to hear that we could accommodate your situation and provide what you needed when it was most helpful. Thank you for your positive feedback!

Rated 5 out of 5 stars

Fast and easy.

Fast and easy.

19 July 2025
Tower Loan - New Roads logo

Reply from Tower Loan - New Roads

Thank you for your positive feedback! We're glad to hear that you found the process fast and easy. We appreciate your support and look forward to serving you again.

Rated 5 out of 5 stars

Nice service

Nice service

11 July 2025
Tower Loan - New Roads logo

Reply from Tower Loan - New Roads

We're glad to hear you found our service to your liking. Your positive feedback is greatly appreciated. Thank you for choosing us!

Rated 5 out of 5 stars

Great service

Nice people

15 May 2025
Tower Loan - New Roads logo

Reply from Tower Loan - New Roads

We're glad to hear you found our team to be nice. We strive to provide a friendly and welcoming environment. Thank you for your positive feedback!

Rated 5 out of 5 stars

Satisfied customer

Great service

9 April 2025
Tower Loan - New Roads logo

Reply from Tower Loan - New Roads

We're glad to hear you found our service great! Your positive feedback is much appreciated. Thank you for taking the time to share your experience.

Rated 5 out of 5 stars

Fast

Fast, friendly services

4 April 2025
Tower Loan - New Roads logo

Reply from Tower Loan - New Roads

Thank you for the positive feedback! We're glad to hear that you found our services to be fast and friendly. We strive to provide the best experience for our customers.

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